Reviews for Parkville #2577

Plenty of choices of unique and well maintained plant options

I promised myself last yaer that I would never visit this store again, however, I was in a big rush and stopped there. What a terrible mistake, the store was worst than my last vist. The customer service was still very bad, waited 20 minutes in aisle, after i asked for help. pro desk refused to do return, Of the 5 items i had to purchase the store only had one of the items. I'll never visit again, no matter how much of a rush I'm in.!!!!!

I come in this store very often but the highlight of my day is being checked out at the Pro. The Pro associates are very friendly and make mylofe so much easier. Anytime I need help with a will call or delivery I know I can count on Bre and Destiny to insure great service

I come to this store specifically because I know the service will be quick and the customer service will be nice and friendly

My shopping experience at this store was excellent. I was able to locate all products and the customer service was excellent!!

I purchased a refrigerator from the Home Depot in Parkville and I found the staff to be friendly and professional. When I experienced a problem with my delivery the management official quickly addressed the issue to my satisfaction.

I just purchased a refrigerator, stove and microwave. The customer service was excellent.

I WENT IN TO MAKE A RETURN AND HAD TO WAIT IN LINE FOR 3.57 SECS WHEN I WAS THE ONLY PERSON IN LINE AT 9 PM. DEIDRE FINALLY DECIDED TO HELP ME AND SHE WAS RUDE. LADY SHOULD NOT BE WORKING AROUND CUSTOMERS

Mr Horsey was very thorough and considerate, explained everything in detail. A very kind and knowledgeable employee.

I’ve quite a few bad experiences in the past (pre-pandemic), and decided to drive past this store to the one on Joppa Road. This was my first trip to Home Depot after the pandemic, and clearly, the service has not improved. Rudeness goes unchecked. Who actually runs this store? They need to be fired. Monet needs training in Diversity. She’s ignorant. I will NEVER return to this store.

Customer service was not good at all

The store was very clean and items were in order.

Great shopping location.

My experience with the Parkville Home Depot was a very pleasant experience. I'm a new home owner and just relocated to that area. I'm a young person and sometimes staff can be very shady towards younger people but, the staff actually made me feel very welcome in assisting me with all my future home needs. They guided me on the best items needed for me and was very detailed in the reasoning as to why I should purchased. I was very impressed and will be revisiting on a regular basics.

PARKVILLE STORE IS CLEAN AND ORGANIZED. THE EMPLOYEES ARE FREINDLY, HELPFUL AND KNOWLEDGEABLE.

Super clean, very well stocked, and the sales associates were plentiful and very helpful.

The Home Depot makes life much easier for Home owners and contractors alike. The Home Depot is a adult Toy Store and everything you need to make repairs or remodel your house is available at HD or can be ordered online and shipped to your front door or to a HD location. I would be honestly lost if Home Depot never existed. I use to shop at other Home Centers before the Home Depot opened in the Baltimore Maryland area and most of these home centers never had products I needed and trying to order products waa a nightmare. The Home Depot is a well oil machine in my opinion. Its very rare that one of the Baltimore locations do not have what I need in stock but I can always order products I need online and have then shipped to My Home store Parkville MD Home Depot. The employees are always VERY friendly and I shop there so often that I see many of these employees more often then my own family lol. I want to give a Special Thanks to a young lady named SARA at the customer service desk who is really super customer friendly and has helped me several times with return items, online pick ups and she always has a smile and is just a very pleasant young lady. Thank You SARA and Home Depot for all that you do for us Customers. I give a 5 STAR Rating to SARA and The Home Depot.

Charlene was great! Top notch customer service with a smile. What’s better than that??? :)

ONE OF THE CLEANEST HOME DEPOT IN THE AREA. SHARP DESIGNS AND SIGNS THAT ARE CLEAR AND VISIBLE STAFF ARE FRIENDLY AND PRICES ARE SHARP AND SEASONAL SPECIALS ARE BIG HITS

CURTEOUS AND HELPFUL EMPLOYEES MAKE THIS A SPECIAL HOME DEPOT LOCATION! USE IT!

This store used to be a mess and the staff were rude and unprofessional. I had to get something last minute the other day and stopped in there hoping to just find it and go without having to ask anyone for help. It was like a new place. I was greeted by several people when I walked in and they told me right where to go to find what I was looking for. When I got to the aisle a friendly man asked me if he could help me find anything and then took me directly to the section I needed. I didn't have to wait in too long of a line to check out and when I got to the register the girl was actually friendly and told me to have a nice day. I don't know what changed but this was really a different place than I remember and I never do these review but this had to be recognized. Great job and now I'll come back to shop here again.

Love HD. This is one is close to my house.

One of my favorite stores.

Store was a Great experience everything I needed was there Thank you

Ilove shooping at this Home Depot because everything that I need is always in stock.

Kayla from the customer service department was extremely helpful. She was patient and assisted us thoroughly with our returns.

Great store !!!. Friendly staff and always have what I am looking for

An exceptionally clean Home Depot in the area, good layouts, easy checkouts and great selection of merchandise and well signed aisles and shelving. Good friendly staff and helpful when one needs something special

I love this location very helpful employees

DO NOT USE THEIR PLUMBING INSTALLERS, TERRIBLE WORKMANSHIP !!!