Reviews for Pasadena #2582

This location has a Jason that will knock you socks off. He not only helped me find 10 boxes of tile, but he also took the time to help me pick out mortar and grout...this guy! I'll be back!

Everything I needed was in stock. Looking forward to returning.

Stopped by to check out some cabinet prices and ran into Walter D. in the cabinet department! Not only were we sold on the product and price but we were sold on Walter! He provided us OUTSTANDING service, the way service should be! Thank you again Walter D!

I needed a few things for my weekend project, the store was busy but I still got greeted when I entered the store. Devon was super helpful, showed me where to pick the bradley nails and ensured I had everything I needed. I truly appreciate the helpful and friendly staff!

I worked with Walt from the Kitchen section. He was patient, knowledgeable, and easy to work with while I was designing my new kitchen. I never felt rushed or pressured and he always took the time to answer my questions. It was a pleasure working with him.

THIS IS A VERY FRIENDLY STORE, YOU WILL NOT REGRET COMING TO THIS HOMEDEPOT.

I need a certain type of garden stake, found just what I wanted, no muss no fuss. and had a pleasant HUMAN BEING check me out

This location is always clean and well kept. I try to time my trips so that I avoid the busiest times and I never fail to receive rapid personalized service finding what I need, usually getting some good advice to go with the product when I need it.

Every time I need supplies or parts I always depend on home depot to have it .and to top that when you go in you see happy faces ready to help you find your needs.

I've been to Home Depot for years and used to be upset over how disinterested the associates were to help. But I have noticed a change and I have found them to be much more friendly and willing to help. I get asked if I need anything when I run across them in all the aisles. It's a refreshing change and I will be spending more of my renovation money at HD from now on.

What Out - I was charged for Items that were not even on my Cart. Was asked for my Pro ID as I was paying. Took 40 minutes to correct as Mgrs were in a meeting. Was told I would get a $25 dollar discount for the issues, register would not accept so Supervisor gave $12.22 discount. Supervisor Never said I word that 25 could not be honored.

We purchased a dishwasher and arranged for flooring and purchased a welcome mat and had a great experience in all three departments .

I was told you have to register online to receive the discount that I earned with my service. I am not hoing through a convoluted process and giving up my spot in line to do so. Get your act together home depot. And clean your aisles up.

David in customer service went well above and beyond to make sure I was able to successfully purchase and transport a new propane grill from the Pasadena store today. Thank you!!!

Rude, uncaring employees, merchandise all over the floor. Poorly arranged store and just plain inefficient.

love this location always find what i need and have friendly associates to help when you need help

So glad the HD is here, always helpful and usually have everything I need.

IF I WERE'NT AN OLD MAN I WOULD HAVE PROPOSED TO TAMMY THE CASHIER, SWEET AS SHE COULD BE

Great Customer Service!!

Marie in appliance did a wonderful job getting me what I wanted and treated me like a person and cared that I came in to do business

Linda at the Pro Desk and Joe in Lumber were fantastic and nothing I asked or needed was too much for them to do for me.

The gentlemen who helped us in lawn and garden went the extra mile. The cashier was rude to the nth degree, insulting us and our religion.

Repeated orders that never come in . A lot of wasted time and aggravation. If you're lucky you'll find somebody that can help you while the other 10 to 15 employees stand around

I would like to acknowledge store mgr Ryan for kindly greeting us to make sure we were able to find everything we were shopping for and I want to acknowledge Hanner at customer service for the kindness and willing to go beyond normal job duty to assist with checking out due to self check out line. Please acknowledge those 2 employees of store 2582.

Great service! Very professional and respectful

Vinyl Plank Flooring so easy to work with and very pleased with the look and feel.

Parking is simple, and I like the layout of the store. I can usually always find someone to help me too, if I need assistance.

Store has alot of supplies and lots of workers that are very helpful in paint depth the guy was tall and Bald my daughter wanted paint but I said has 3 children. He picked out what would be Best

I appreciate Charles keeping a welcoming smile on his face during my checkout with him.

As soon as we walked into the store and started looking around, an employee asked if we needed help finding something, then looked up the product for us. Saved us from walking up and down isles looking.