#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(443)572-7184

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

66 Mountain Rd

Glen Burnie, MD 21060

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 514 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (514)
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Showing 1-30 of 514 reviews
I always receive help from employees who are friendly. I've never had problems with the products ...
I always receive help from employees who are friendly. I've never had problems with the products or services we have needed with this store. Thanks for always having great customer service!
by
  • Verified Purchase
  • Recommended
Staff is friendly and helpful
Staff is friendly and helpful
by
  • Verified Purchase
  • Recommended
Convenient location, All employees give great customer service. I haven't had any issues from thi...
Convenient location, All employees give great customer service. I haven't had any issues from this store at all.
by
  • Verified Purchase
  • Recommended
Great store to visit everyone was friendly and helpful from start to finish.
Great store to visit everyone was friendly and helpful from start to finish.
by
  • Verified Purchase
  • Recommended
Fantastic!!!
Fantastic!!!
by
  • Verified Purchase
  • Recommended
They are always helpful as I enter this store. Terry in the key department made many keys for me...
They are always helpful as I enter this store. Terry in the key department made many keys for me and every one worked. I have come home from other stores to find that my keys didn't work. So I had to make a second trip back to the store to do it all over again. That didn't happen with the Glen Burnie Store. Terry also showed me where to find an additional item that I needed. He sure went out of his way for customer service This store is always well stocked and the employees always know where items are located.
by
  • Verified Purchase
  • Recommended
Poor customer service
Poor customer service
by
  • Verified Purchase
I went to this Home Depot to return electrical Items, I forgot my receipt but the cashier asked f...
I went to this Home Depot to return electrical Items, I forgot my receipt but the cashier asked for my ID only she started to scan the items but one of those items did not have a bar code she called the person in charge of this Department (Kyle) to try to find the Item number, HE WAS VERY RUDE, he told me he was tired of people like me that didn’t have a receipt or credit card, he was arguing with me and he told me he didn’t want to return the money. Very bad customer Service.
by
  • Verified Purchase
If you are shopping for Doors or Windows, see Sarah. She is an excellent customer service Repres...
If you are shopping for Doors or Windows, see Sarah. She is an excellent customer service Representative who is extremely knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
Store was well stocked, Miss Dora (Returns very helpful in directing me to the places (Aisles I n...
Store was well stocked, Miss Dora (Returns very helpful in directing me to the places (Aisles I needed to go to. Super Lady and so, so, so Friendly, made my shopping alot easier thanks to her,
by
  • Verified Purchase
  • Recommended
I love to shop there
I love to shop there
by
  • Verified Purchase
  • Recommended
I have the highest praise for the staff at this Home Depot. I have never had an unpleasant experi...
I have the highest praise for the staff at this Home Depot. I have never had an unpleasant experience here and I'm so impressed with the willingness of the staff to be of assistance. Today I was assisted by two associates who were willing to let me Facetime with my husband in Germany to assist us in purchasing just the correct router bits for his router. One of the associate even greeted my husband in German, "Guten Tag" What a cool shopping experience. I can't say enough about the lengths in which the staff will go to in order to make your customer experience a success and effortless. Thank you, keep up the great work!
by
  • Verified Purchase
  • Recommended
SPECIAL THANKS TO Mrs. Joslin ( section of flooring )
SPECIAL THANKS TO Mrs. Joslin ( section of flooring )
by
  • Verified Purchase
  • Recommended
The staff is really helpful and nice.
The staff is really helpful and nice.
by
  • Verified Purchase
  • Recommended
I always go to this store first since it's the closest one to me. The employees are pleasant and ...
I always go to this store first since it's the closest one to me. The employees are pleasant and I can always find the things I needed. I took advantage of their tile install promo $497 for 20 Sq Ft. can't beat that price.
by
  • Verified Purchase
  • Recommended
Helpful and knowledgeable salesperson
Helpful and knowledgeable salesperson
by
  • Verified Purchase
  • Recommended
Millwork Specialist S.W. was AWESOME - she turned a dreary task into an uplifting experience.
Millwork Specialist S.W. was AWESOME - she turned a dreary task into an uplifting experience.
by
    • Recommended
    GREAT CUSTOMER SERVICE!!
    GREAT CUSTOMER SERVICE!!
    by
    • Verified Purchase
    • Recommended
    We shop Home Depot foremost because of the helpful and friendly associates. They are always willi...
    We shop Home Depot foremost because of the helpful and friendly associates. They are always willing to help us find what I'm searching for, and if we have any questions, they try to answer them. We can shop anywhere, but go to Home Depot because we feel valued as customers.
    by
    • Verified Purchase
    • Recommended
    Items on shelves are so dusty, not good.
    Items on shelves are so dusty, not good.
    by
    • Verified Purchase
    • Recommended
    very good store
    very good store
    by
    • Verified Purchase
    • Recommended
    Some employee not ready to help customer. i have always problem this store to get stuff and emplo...
    Some employee not ready to help customer. i have always problem this store to get stuff and employee sucks.
    by
    • Verified Purchase
    Customer service sucks!!!
    Customer service sucks!!!
    by
    • Verified Purchase
    1 found this review helpful
    Need more staff to help customers and clear isles to many isles blocked off with pallets of produ...
    Need more staff to help customers and clear isles to many isles blocked off with pallets of products especially in the flooring and electric isles.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    the store was clean and employees very courteous and helpfuf
    the store was clean and employees very courteous and helpfuf
    by
    • Verified Purchase
    • Recommended
    Josherlin bond has excellent customer service skills WILL DEFINITELY BE BACK AGAIN
    Josherlin bond has excellent customer service skills WILL DEFINITELY BE BACK AGAIN
    by
    • Verified Purchase
    • Recommended
    Neat, clean, and the employees are very helpful. Especially, Josherlin she helped me with floorin...
    Neat, clean, and the employees are very helpful. Especially, Josherlin she helped me with flooring and opened me eyes to a totally different design that I loved but never thought of purchasing.
    by
    • Verified Purchase
    • Recommended
    Josline and Jerome are the best
    Josline and Jerome are the best
    by
    • Verified Purchase
    • Recommended
    Josline was a breath of fresh air she was great with customer service in and had a very friendly ...
    Josline was a breath of fresh air she was great with customer service in and had a very friendly personality she had written patient on her apron something that we all need.
    by
    • Verified Purchase
    • Recommended
    I was glad to know that there are those who talk to you and help you when needed.
    I was glad to know that there are those who talk to you and help you when needed.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 514 reviews

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