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Filter Reviews By:Rating, Profile, Gender, Age (528)
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Showing 1-30 of 528 reviews
Sep 13, 2020
Rebecca, that helped us with the granite kitchen counter tops was wonderful. She knew what she w...
Rebecca, that helped us with the granite kitchen counter tops was wonderful. She knew what she was doing, offered suggestions, told us about the product and what we needed.
by
Verified Purchase
Recommended
Sep 11, 2020
I bought some landscaping timbers, but when I went to go get them I noticed the price read around...
I bought some landscaping timbers, but when I went to go get them I noticed the price read around $2.50 (Can’t remember the exact price) but I had Paid $3.98 for them. I took them back to the cashier who checked me out in Lumber, Amanda (ALR1651) who was very unfriendly by the way, to explain the situation. She replied, “we had to move them and they must have forgotten to move the sign.” She did not offer to make it right or even apologize for the error. Very unprofessional. I could have bought them at the independent nursery by my house and spent only $3 each for them. It’s only a dollar difference but that dollar adds up. I will not shop in the lumber department any longer.
by
Verified Purchase
1 found this review helpful
Sep 9, 2020
See if Elizabeth or Rebecca are able to assist you if you go here for appliances or flooring, you...
See if Elizabeth or Rebecca are able to assist you if you go here for appliances or flooring, you are welcome.
by
Verified Purchase
Recommended
Aug 22, 2020
Always a pleasure to shop at Pelham Home Depot, very well stocked and Great customer service.
Always a pleasure to shop at Pelham Home Depot, very well stocked and Great customer service.
by
Verified Purchase
Recommended
Aug 15, 2020
Very nice store. The employees are very helpful and friendly. This store will get all of my busin...
Very nice store. The employees are very helpful and friendly. This store will get all of my business from now on even though it's farther away than the home improvement store I had been going to.
by
Verified Purchase
Recommended
Aug 11, 2020
Store is stocked and always clean! Items are accessible and employees are always helpful!
Store is stocked and always clean! Items are accessible and employees are always helpful!
by
Verified Purchase
Recommended
Jul 18, 2020
The associates were super friendly! Also, one of the managers, Kristen, deserves a raise!
The associates were super friendly! Also, one of the managers, Kristen, deserves a raise!
by
Verified Purchase
Recommended
Jun 18, 2020
Good and friendly staff
Good and friendly staff
by
Verified Purchase
Recommended
Jun 15, 2020
The Pelham Home Depot had everything we needed and we needed some assistance finding a couple of ...
The Pelham Home Depot had everything we needed and we needed some assistance finding a couple of things and we didn't have to look far. This store is very clean and we felt very comfortable in it!
by
Verified Purchase
Recommended
May 2, 2020
Appreciate Mrs.Rebecca for her service & warm friendly smile.She works there with my wife Barbara!
Appreciate Mrs.Rebecca for her service & warm friendly smile.She works there with my wife Barbara!
by
Verified Purchase
Recommended
Apr 12, 2020
The service at this store is always great and all of the staff always go above and beyond to prov...
The service at this store is always great and all of the staff always go above and beyond to provide assistance.
by
Verified Purchase
Recommended
Apr 4, 2020
Whenever I come to shop at this store I am happy to say that I always have a pleasant shopping e...
Whenever I come to shop at this store I am happy to say that I always have a pleasant shopping experience. The staff in all departments are very helpful and knowledgeable and will go above and beyond to make sure that the customers are satisfied. The store is always neat, clean, easy to navigate through, and merchandise is well organized.
by
Verified Purchase
Recommended
Apr 4, 2020
Excellent customer service during a stressful time due to COVID-19. Staff was friendly and ready ...
Excellent customer service during a stressful time due to COVID-19. Staff was friendly and ready to help.
by
Verified Purchase
Recommended
Mar 25, 2020
Very clean & the staff is great.... Keep up the good work....
Very clean & the staff is great.... Keep up the good work....
by
Verified Purchase
Recommended
Mar 12, 2020
Great Location! Hours are convenient! Always very well stocked. Employees always helpful and frie...
Great Location! Hours are convenient! Always very well stocked. Employees always helpful and friendly!
by
Verified Purchase
Recommended
Feb 17, 2020
Every employee was very helpful and knowledgeable of locations of items I was looking for and ver...
Every employee was very helpful and knowledgeable of locations of items I was looking for and very friendly. I always like shopping at this store
by
Verified Purchase
Recommended
Feb 9, 2020
Jimmy Sims was friendly, a great help and was attentive and knowledgeable about the products he w...
Jimmy Sims was friendly, a great help and was attentive and knowledgeable about the products he was selling
by
Verified Purchase
Recommended
Feb 1, 2020
I bought a Rheem 50 gallon electric water heater. The staff was very good and helpful at the sto...
I bought a Rheem 50 gallon electric water heater. The staff was very good and helpful at the store. Unfortunately my installer has experienced a major problem with installing the unit. We were considering removing and returning the unit and may still have to do so. After installation we were experiencing a slow leak with water accumulating in the drain catch pan. we rechecked all of our connection fittings multiple times and found no leaks there. My plumber finally noticed that the popoff valve did not seem to be properly installed and he tightened it up and that seemed to stop new leak water from appearing but we still have a little seepage into our drain pan. It is his opinion that the insulation has gotten wet and until it completely drys out we will have a little seepage. If this continues for three more days we will remove and return the unit. I consider this to be a major quality problem with the Rheem product and would caution everyone to check this item before installation.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 26, 2020
The associates at the tool desk were friendly and helpful, showed me how to use the one I rented....
The associates at the tool desk were friendly and helpful, showed me how to use the one I rented. The store is clean and the products are easy to find. Customer service was the absolute best helping me to my truck and loading it. Thank you!!
by
Verified Purchase
Recommended
Dec 27, 2019
This store has AMAZING customer service. Amanda and Fred are amazing people and will definitely b...
This store has AMAZING customer service. Amanda and Fred are amazing people and will definitely be coming back for more construction items for our home.
by
Verified Purchase
Recommended
Dec 12, 2019
Great service, consistently. I have never experienced better service in any retail store.
Great service, consistently. I have never experienced better service in any retail store.
by
Verified Purchase
Recommended
Dec 12, 2019
Very very good service but everybody should be smile more
Very very good service but everybody should be smile more
by
Verified Purchase
Recommended
Dec 8, 2019
The staff is always friendly and very helpful. Products are easy to find. The store is clean, es...
The staff is always friendly and very helpful. Products are easy to find. The store is clean, especially the restrooms.
by
Verified Purchase
Recommended
Dec 6, 2019
The Pelham branch is a very good location! All of my experiences there have been excellent. Besid...
The Pelham branch is a very good location! All of my experiences there have been excellent. Besides always having in stock what I need, the people who work there are attentive and always friendly.
by
Verified Purchase
Recommended
Nov 2, 2019
The clerk that took care of us knew what she was doing and was courteous and prompt.
The clerk that took care of us knew what she was doing and was courteous and prompt.
by
Verified Purchase
Recommended
Oct 24, 2019
The team members are very very helpful and highly knowledgeable about all products!!!
The team members are very very helpful and highly knowledgeable about all products!!!
by
Verified Purchase
Recommended
Oct 17, 2019
Store is always clean, employees are always nice and helpful. By far my favorite Home Depot!!
Store is always clean, employees are always nice and helpful. By far my favorite Home Depot!!
by
Verified Purchase
Recommended
Oct 12, 2019
The store is very clean. Products are easy to find. I got assistance without even asking for help...
The store is very clean.
Products are easy to find.
I got assistance without even asking for help.
The associates are very friendly and helpful.
by
Verified Purchase
Recommended
Oct 6, 2019
The Pelham Home Depot is always clean and well organized with helpful folks to assist you in any ...
The Pelham Home Depot is always clean and well organized with helpful folks to assist you in any way.
by
Verified Purchase
Recommended
Sep 30, 2019
The management team and associates at this store are top notch. I have shopped here for years wit...
The management team and associates at this store are top notch. I have shopped here for years with no issues. Recently, I had an issue with a product. I contacted the store manager and they replaced the product, and had it assembled and delivered to me. Way above my expectations! Do yourself a favor and shop here where you can be confident they stand behind their products 100% and truly care if you are a satisfied customer!