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Filter Reviews By:Rating, Profile, Gender, Age (618)
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Showing 1-30 of 618 reviews
Apr 4, 2023
Great Customer Service in Appliances
If you want to purchase an appliance I suggest that you look for Dale. He explained everything really well and was very polite and pleasant to work with. The other employees in the department were also very helpful.
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Recommended
Mar 28, 2023
Great service
I buy materials on this location every day and I always find what I need
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Mar 28, 2023
Great experience
I had a very good experience very friendly clean and neat store..
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Recommended
Mar 22, 2023
Great customer service!
The associate literally closed the register and referred those following me to switch lines in order to help me with my issue. She called in a manager to assist me in a timely manner! Associates Lisa & Nicole N. of the Pleasant Ridge store deserve kudos and commendation! THANKS!
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Recommended
Mar 20, 2023
Great people great place
You ever been somewhere where everyone is polite and everything is easy to find and easily accessible and readily available with reliable products and information for all home improvement needs. I pass a lot of places to go to that 1.
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Recommended
Mar 19, 2023
Pro desk
Some home depot pro desk keep a very long line but this one seems to always have the same people knocking things out keeping things moving even while guys are coming up with huge orders.
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Recommended
Dec 27, 2022
Sales person Dale customer focused
I am glad I bought a dryer and glad I did. Dale was helpful and informative.
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Recommended
Dec 19, 2022
For help getting whatyou need
A great place to shop for what you need
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Recommended
Dec 6, 2022
Good shopping experience
Katy and grace helped out a bunch in vynle thanks definitely coming back
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Recommended
Dec 2, 2022
Never do a Kitchen Remodel here!
Home Depot contracts with horrible contractors who then hire more contractors to do bad kitchen installs. Now months later I’m trying to get a resolution with management and it’s been weeks and no one is responding to my emails. I will never shop here again!
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Nov 29, 2022
Beware discount offers
Received a 10% discount offer as a HD credit card holder. Thought I’d utilize it to buy a new microwave, however, upon check out, the discount was not honored. Tried to discuss with customer service, however, they were completely impotent.
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Oct 11, 2022
One Stop Shop for getting things done
I was looking for flooring for a project I was trying to complete. I found exactly what I was looking for and it was reasonably priced and included installation. It was a one stop shop, what more could I have asked for. Home Depot is where doers get things done, thank you Home Depot.
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Recommended
Sep 27, 2022
My Own Stupidity Saved by HD Staff
For the first time ever, I bought boards without thinking about whether they would fit in my car. Of course, I check out and make it all the way out to my trunk to realize, yep- they won't fit. As I walked back into the store, the clerk that checked me out smiled and said, "won't fit?" Then proceeded to call one of the staff in lumber to help me cut the boards down to a size that would fit. They made my cuts quickly and proceeded to help me carry the boards back out to my car. Thank goodness for the friendly staff!!!
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Recommended
Sep 4, 2022
Wonderful shopping experience.
The employees work well together and were very helpful. It made for a pleasant shopping experience.
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Recommended
Sep 2, 2022
Ottoman
Although the associate did not know how to scan my return correctly, I'm grateful I had the information on my phone to help her to get my return done.
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Recommended
Jul 30, 2022
James Pringle and Melody the cashier were so helpful!
We went on a busy Saturday, but both of these lovely people were more than willing to help us find what we need.
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Recommended
Jul 1, 2022
Great service in particular from Dale Curp
I bought this unit based on prior experience with Dale Curp and always ask for him specifically when shopping for large appliances. We have purchased 2 refrigerators, 1 freezer and a dishwasher in the last few years from this store and this appliance specialist.
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Recommended
Jun 13, 2022
Customer Service at it's Finest!
We went to purchase a new washer and dryer. The appliance specialist, Dale Curp, was so helpful! We aren't used to this type of service any more and it was really appreciated.
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Recommended
Jun 2, 2022
PLESANT SHOPPING EXPERIENCE
I'LL CONTINUE TO SHOP THE PLEASANT RIDGE HOME DEPOT, I'VE BEEN A LONG TIME CUSTOMER OF HOME DEPOT, AND I'LL ALWAYS BE!
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Recommended
Mar 24, 2022
Always a good shopping experience
All Home Depots are helpful when I am shopping and need to call on someone. I really have no complaints.
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Recommended
Mar 20, 2022
Things I needed
Always ask for me Johnny Taylor he helped me so much and was nice.
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Recommended
Feb 15, 2022
Wall to Wall Carpeting Made Easy !
Needed wall to wall carpeting for my house. All the employees in the flooring department , Logan and Phill, were so friendly and knowledgeable and made the whole process easy for me. Katie in checkout was also friendly and so helpful.
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Feb 10, 2022
Return water heater
Katie was extremely helpful on the warranty return process.
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Recommended
Jan 25, 2022
Katie is great!
Katie is so helpful, she's at the Pleasant Ridge HD, go see her.
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Recommended
Jan 25, 2022
Great Customer Service at the front desk
The Front Service Desk provided great Customer Service even as the store was closing.
(Got me on my way in a flash)
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Recommended
Jan 12, 2022
Best Home depot in Cincinnati
Always has stocked items, friendly and helpful staff.
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Recommended
Jan 12, 2022
Good Service
They had almost everything I was looking for.
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Recommended
Dec 28, 2021
Customer Service Desk
Everyone is always helpful and pleasant. I have never had a bad experience.
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Recommended
Dec 23, 2021
Terrible store with terrible service
Do yourself a favor and go to another store. I would drive farther to avoid this store in the future.
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Dec 13, 2021
GREAT CUSTOMER SERVICE
I returned an item I bought the same day. Katie at the Returns desk was attentive and made sure she got another team member to bring the item out of my car. Then, she completed my return refund in no time flat!! TOTALLY OUTSTANDING!