Reviews for Pleasant Ridge #3832

YOU HAVE PEOPLE AT THE CHECK OUT COUNTER THINK THAT THEY ARE ABOVE THE CUSTOMER HAVING A VIEW OF THE WARRANTY ON A PRODUCT

Amazing Katie was wonderful

The employees in this store go out of their way to help customers. The store manager Rob Sizeman is an excellent gentleman who is super patient and absolutely helpful. I highly recommend this store!

John at the front door is great ! Katie at the front desk never gets flustered and moves through her tasks quickly and effectively. Jim Dornacher in windows and doors is always great and very detailed so i get what i want

Kind, caring, and helpful employees like Rodger!

The store was clean and the employees were helpful and friendly. I found what I needed. I will return.

The associates are the best here!

Store employees are very helpful and more than willing to assist customers. The young gal at the return center was efficient and friendly.

The store was well organized and the Customer Care Rep Pamela was very Professional and was Smiling behind her mask ( I could tell). Great Service !!!

We had an outstanding experience in this store! The employees were friendly with great customer service!

Every employee we came in contact with was very helpful and friendly. They went the extra mile to answer our questions. We always find what we’re looking for there and the store is well stocked and organized.

Great store! Very helpful!

The front manage was great to us. Her Name is Katie. we had some problems with an employee in the bathroom department and Katie saved the day by helping us order the vanity we wanted and was pleased to do so, cant say the same for the other employee. Glad I went to service desk otherwise we would not have made a purchase today from homedepot or opened a credit card.

Quick check outs nice people

bathrooms were really dirty now I know we don't shop Home Depot for bathroom use but if needed such as trips in the past have been- it would be nice if they were clean rated on the bathrooms

Great employees very kind and helpful

The employees help! Sometimes it’s moral support. Every visit I have is pleasant and the materials needed are always there. I can get down all the isle with my cart and get out quick when I’m ready

Really nice people good variety of tools for my job

Karen was very helpful today.

The Home Depot store is awesome; the third party companies use for HD delivery are very underwhelming and with a delivery yesterday, extremely frustrating. The store needs to take greater ownership of the delivery vendors it uses and do a better job of communicating and coordinating with their delivery companies, such as FSA Logistix to ensure the end customer, like me, don't have to RWmanage internal communication between HD and its this party delivery service.

Employees are rude and very unhelpful

Employees are happy! The store is easy to navigate, even in the tighter areas. Electrical guy is awesome! The shorter plumber guy with glasses is very good too. The African American in lumber is very eager to help and is a good man. Customer service Katie in particular is a rockstar. The pro desk is run like a Rolex

Employees are friendly. Some more knowledgeable than others.

Do not trust on line inventory with in store inventory.

Although we had a bad experence with a product, the people and managers were all very nice. We would like to give a special shout out to Ashley in flooring. She went above and beyond to make sure we were taken care of and satisfied. She was fantastic!

I wrote all this in the survey. A young man named Richard helped me in the store on 12-02-20. I'm 81 and have trouble walking. He went and located my curtain rod and also checked me out. He was both friendly and helpful.

HD had everything I was looking for in stock and the price was right. I received a double bonus because the store offered an additional 10% discount on your total purchase when you used your Home Depot credit card. This was a win win, great price and discount too. I will return for my next home improvement need. Thank you.

I like shopping at the Pleasant Ridge store. It's close and they have what I need at a reasonable price.

there were several people without masks, one in the electrical department handling quite a bit of the merchandise. I see maskless people everytime I go to your store. Since you don't enforce the mandate, can I start smoking while I shop?

Had a very good experience as we purchased some appliances for our kitchen remodel.