#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)458-4413
Tool & Truck Rental(513)458-4401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3400 Highland Ave
Cincinnati, OH 45213
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Customer Store Reviews

  • 4.4 out of 618 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (618)
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Showing 1-30 of 618 reviews
Great Design Consultant!
Bought kitchen cabinets with Design Constitution
by
    • Recommended
    Great Customer service by Okaie
    Okaie went above and beyond by assisting with cutting a piece of drywall material. Thanks a bunch man!
    by
      • Recommended
      Good items with good value prices
      Love HD bark chip mulch mixed with bark mulch in my garden. Helps to retain moisture for my plants, keep weeds from growing and looks beautiful in my garden as well as add organic nutrients for my plants.
      by
        • Recommended
        GREAT STORE AND BETTER SERVICE
        I KNOW WHAT I NEEDED BUT HAVE LITTLE OR NO KNOWLEDGE. THE SALESMAN HAD PATIENCE AND FIGURED OUT WHAT I NEEDED. HE WENT ABOVE AND BEYOND!
        by
          • Recommended
          Employees stepping in to help a customer
          I completely appreciate employees Katie and Yolanda stepping in to help make a situation right . If Home Depot continues to encourage this type of customer service culture , customers will positively respond with more business
          by
            • Recommended
            Home Depot
            Love the bark chip mulch.
            by
              • Recommended
              Bad customer service wow
              Totally ignored by employees when attempting to cash out.
              by
                HOME DEPOT THE ONLY STORE THAT HAS WHAT YOU NEED OLD OR NEW .
                DON'T HAVE TO SPEAK FOR HOME DEPOT IT SPEAKS FOR ITSELF IT'S MY GO TO STORE FOR WHAT EVER I NEED OLD OR NEW, AND THEIR PRICES ARE MUCH LOWER AND AFFORDABLE THAN OTHERS
                by
                  • Recommended
                  CUSTOMER SERVICE DESK IS FOR CUSTOMER SERVICE (at least that's what I thought)
                  LOSERS RUNNING THE SHOW, NO CUSTOMER SERVICE!!!
                  by
                    Awesome customer experience and great price on appliances.
                    Awesome customer experience and great price on appliances.
                    by
                    • Verified Purchase
                    KATIE, CUSTOMER SERVICE PERSON IS AWESOME AND KNOWLEGABLE.
                    KATIE, CUSTOMER SERVICE PERSON IS AWESOME AND KNOWLEGABLE.
                    by
                    • Verified Purchase
                    • Recommended
                    Dale Curp was very helpful and knowledgeable Do not lose him Also the last Time I was there a Ja...
                    Dale Curp was very helpful and knowledgeable Do not lose him Also the last Time I was there a Jackie ? Helped Me out to buy a bathroom cabinet. That was also a wonderful experience
                    by
                    • Verified Purchase
                    • Recommended
                    Their my second family..! They ROCK.!!!
                    Their my second family..! They ROCK.!!!
                    by
                    • Verified Purchase
                    • Recommended
                    If you are shopping for an appliance, stop in and see Sandy and Dale. Both are there to help and...
                    If you are shopping for an appliance, stop in and see Sandy and Dale. Both are there to help and serve. They are both very knowledgeable and professional. I was at the Fields Ertel store yesterday and I was disrespected and the sales people acted as if I was invisible. If you have to drive a bit out of your way to get to the Highland Ave store, I encourage you to do so. They really care about you.
                    by
                    • Verified Purchase
                    The store is fine but Bridgette in the electrical dept has the worst customer service and knowledge!
                    The store is fine but Bridgette in the electrical dept has the worst customer service and knowledge!
                    by
                    • Verified Purchase
                    Thank you so much to Toya at the customer service desk. She solved a gift card issue to my satisf...
                    Thank you so much to Toya at the customer service desk. She solved a gift card issue to my satisfaction...without even batting an eye! Great customer service!
                    by
                    • Verified Purchase
                    • Recommended
                    Miss Trina has the greatest customer service skills ever!!.. She was patient and extremely courte...
                    Miss Trina has the greatest customer service skills ever!!.. She was patient and extremely courteous and is an asset to the Home Depot family...
                    by
                    • Verified Purchase
                    • Recommended
                    Gene is amazing!!! If you need a knowledgeable employee be sure to seek him out! He’s a gem!
                    Gene is amazing!!! If you need a knowledgeable employee be sure to seek him out! He’s a gem!
                    by
                    • Verified Purchase
                    • Recommended
                    VERY PROFFESIONAL STORE. VERY EASY TO SHOP WHEN USING THE WEBSITE TO FIND MERCHANDISE
                    VERY PROFFESIONAL STORE. VERY EASY TO SHOP WHEN USING THE WEBSITE TO FIND MERCHANDISE
                    by
                    • Verified Purchase
                    • Recommended
                    This is an efficient store
                    This is an efficient store
                    by
                    • Verified Purchase
                    • Recommended
                    excellent store with very nice and friendly employees.
                    excellent store with very nice and friendly employees.
                    by
                    • Verified Purchase
                    • Recommended
                    Home Depot is a great store
                    Home Depot is a great store
                    by
                    • Verified Purchase
                    • Recommended
                    The Pleasant Ridge Home Depot store is always ran professionally and the staff are very helpful.
                    The Pleasant Ridge Home Depot store is always ran professionally and the staff are very helpful.
                    by
                    • Verified Purchase
                    • Recommended
                    Horrible Service after purchase. Delivered damaged refrigerator with no help to replace and was l...
                    Horrible Service after purchase. Delivered damaged refrigerator with no help to replace and was leaving town the next day left hanging with no refrigerator and nowhere to put food from old one. And now have to wait for 2 more weeks for a second attempt to deliver. And be held hostage waiting on a delivery. I think they could have sent a floor model until new delivery as a loner 1 mile down the street. Because they Said the one I purchased was in stock when I purchased. They did not call the day before for a delivery window had to call Corp. day of delivery to find out when. Was told drivers would unhook ice maker as long as water supply was shut off and then was told we are not aloud to touch copper piping to ice maker I had to do myself as they were unwrapping my New damaged refrigerator. Bad Service.
                    by
                    • Verified Purchase
                    Wonderful customer service and professional experience.
                    Wonderful customer service and professional experience.
                    by
                    • Verified Purchase
                    • Recommended
                    Usually this location is well staffed, proficient, and clean. As well as well stocked. This is my...
                    Usually this location is well staffed, proficient, and clean. As well as well stocked. This is my preferred Home Depot in the Cincinnati area.
                    by
                    • Verified Purchase
                    • Recommended
                    A great place to shop.
                    A great place to shop.
                    by
                    • Verified Purchase
                    • Recommended
                    Great customer service, and I will be back.
                    Great customer service, and I will be back.
                    by
                    • Verified Purchase
                    • Recommended
                    Home Depot advertises a Veterans Discount. This is a lie. They do not offer a discount to veteran...
                    Home Depot advertises a Veterans Discount. This is a lie. They do not offer a discount to veterans, ONLY to active duty, reserve and retired service members. Lowe’s honors their advertised veteran discount. No more Home Depot for this veteran.
                    by
                    • Verified Purchase
                    this store is a total joke, they have people that work there that don't do there job, If u ask th...
                    this store is a total joke, they have people that work there that don't do there job, If u ask them where something is, all they say is I DONT KNOW< I am sorry, I have worked retail, Hardware before, I have never said I DONT KNOW, this store should be closed
                    by
                    • Verified Purchase
                    Showing 1-30 of 618 reviews

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