Reviews for Pontiac #2701

I have purchased many things at the Pontiac Home Depot over the years, and remain a satisfied customer. They have a good stock of many items, competitive prices, the employees are friendly, and checkout is always fast, whether I self-checkout or use a cashier.

We are from out of town and stopped to look for a heated jacket for Christmas. Laverne, a sales associate was more than kind to my mom and I. She helped us find exactly what we were looking for and was fun to talk to. She is a great example of what every sales associate should be.

I had to return a rental ladder my job provided, and there was a bit of confusion at the checkout as to how the refund should be handled. I was MAJORLY impressed with the accuracy the cashier reported my situation with when she called for a Mgr to come up and assist. It was like verbatim. and It was a lot that I said. she relayed the info precisely as I would have wanted her to.

Everything is so clean and organized - very inspiring.

Rosie at the paint counter was amazing and so was management!

The manager, Nikki was so understanding and kind for allowing me to come in minutes after close to buy a sump pump for an emergency! Our old pump quit and the new pump saved our basement from flooding worse. Her and the closing staff were kind and guided me to the aisle to grab new pump quick. Thank you again! RC

The store was great as what you expected.

The employees are informative and helpful.

Great place to shop! The staff was very helpful in assisting me in my purchase.

Plenty of variety and stock on hand! I was shopping for a couple of specific things--they had plenty of stock of each. I was also doing a little window shopping, trying to decide on which brand of battery powered tools I wanted to invest in, and the store had an impressive amount of tools on display and in stock from many different brands at different price points. Employees were courteous and helpful when I needed it.

I would definitely recommend this store, the staff is always polite and courteous and always acknowledge me whenever I visit, from the time I enter to the time I leave. Keep up the good work.

The customer service desk employees are very rude. I must've caught Mariah at a bad time of the day. I hope not to have to visit to Home Depot again. I will go out of my to go to the Auburn hills Home Depot.

ALWAYS A GREAT Home Depot TO SHOP AT. BEEN SHOPPING THIS STORE FOR YEARS!

If you need help with hardware find Sam B. You'll be happy you did.

Everything I needed they had at this store I didn't have to wait. Everyone was friendly and helpful.

Location makes it convenient when running other errands

Everyone at the store is so friendly, courteous and helpful. I always appreciate and enjoy my trips to Home Depot, I find everything I want and check out is not a problem! Thank you for all you do!

the stroe wae clean and the employee was helpful

THE STORE WAS CLEAN AND ORGANIZE

The associates were kind and helpful. Over the phone and in person. My family was satisfied with the service provided and the products purchased.

PONTIAC Store #2701 is a terrible store. Be very careful when shopping there. Do not order anything that needs to be delivered you may never get the items and they will mark the order complete even though it has not been delivered. If you have a problem with the service at the store they will accuse the customer as the problem and not admit to or resolve and problems you will just get the run around..

Product I was looking for was available and easy to locate. Cashier was excellent! Check out took less than a minute.

At this store I always find what I am looking for and the employees are always helpful and courteous.

I don't know how my trip to your store could have been any better thanks to your salesperson Sharon. Thank you William Jenkinson

Great location and best location.

Tre who works in the paint department is an outstanding employee. I spoke to him on the phone with questions as well as in the store. He has a great attitude, genuinely helpful, polite and seems to love his job. He assisted in making sure I had everything that I needed to complete my project. Employees here are always helpful, attentive and happy to help. Store is clean and organized. Visited Home Depot store in Pontiac on 11/12/2020.

Every time I go in this store, I am offered assistance by a friendly employee. This is rare and very much appreciated these days. I've worked on several projects this year from gardening, fencing, plumbing, and painting. Each time this store has had what I needed in stock. This is my favorite Home Depot store out of several in my area...mainly because the excellent customer service I receive each and every time.

The associates in the appliance department is very rude, they are always at their computer or talking to each other. I asked for help getting a deep freezer and James that work back there said we have cart attendant that can help :(. Not happy with their service, and then he accused me of damaging a box to get a discount.

As always. I go to homedepot to get what I need and I always can find or order the products for all my.customers

Everyone in the store was real personable