#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(810)385-6404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4195 24th Ave Light House Pt
Fort Gratiot, MI 48059
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Customer Store Reviews

  • 4.8 out of 447 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
Much needed Help From Elizabeth Very helpful and knowledgeable with a GREAT personality !!
Much needed Help From Elizabeth Very helpful and knowledgeable with a GREAT personality !!
by
  • Verified Purchase
  • Recommended
The worst shopping experience I've ever had. I can't believe how hard it was to spend $2,000 and ...
The worst shopping experience I've ever had. I can't believe how hard it was to spend $2,000 and get nothing for it... I'll never spend a dime there again
by
  • Verified Purchase
The associates at this store are friendly, knowledgeable and helpful. The store typically has ite...
The associates at this store are friendly, knowledgeable and helpful. The store typically has items in stock and is clean and organized.
by
  • Verified Purchase
  • Recommended
While remodeling homes I have found that Home Depot has competitive pricing and even though I hav...
While remodeling homes I have found that Home Depot has competitive pricing and even though I have shopped around for the best prices, I usually come back to Home Depot to make the purchase.
by
  • Verified Purchase
  • Recommended
They need more workers. Sometimes I can't find help. I do like the way this store is laid out.
They need more workers. Sometimes I can't find help. I do like the way this store is laid out.
by
  • Verified Purchase
  • Recommended
Paul in Millworking is the best. More than 25 years of contracting knowledge. I am completely r...
Paul in Millworking is the best. More than 25 years of contracting knowledge. I am completely redoing a walk-in master closet. He listened very carefully to my situation, then walked me through exactly how to complete my project. When I first entered the store, I was expecting to have to purchase a table saw along with the other items. Paul provided tips on how to cut the product I need to cut with tools I already have. Now I'm spending the table saw money on a chandelier. Any time I am working on a project, I am going to see Paul in Millworking.
by
  • Verified Purchase
  • Recommended
Everyone in the store has been extremely helpful. I’ve been remodeling my home and looking for bl...
Everyone in the store has been extremely helpful. I’ve been remodeling my home and looking for blinds, paint, grout tile, appliances and everyone in each department has been extremely helpful. Thank you for all your hard work
by
  • Verified Purchase
  • Recommended
I would like you to know you have an employee who is very knowledgeable and patient with all my q...
I would like you to know you have an employee who is very knowledgeable and patient with all my questions Tori in the appliances. Also when visiting at other times I have seen her answer other people's questions on other areas very knowledgeable. I think she is a huge asset to The Home Depot. I know my purchase was saved by her. We did not need to shop around She listened and knew what I wanted/ what worked for me. Awesome customer services
by
  • Verified Purchase
  • Recommended
Liz in gardening is the most helpful sales associate I have ever dealt with. From any store. Abso...
Liz in gardening is the most helpful sales associate I have ever dealt with. From any store. Absolutely amazing they are so helpful at this store
by
  • Verified Purchase
  • Recommended
When so many other stores did not have in stock the garden tractor I wanted to buy this store had...
When so many other stores did not have in stock the garden tractor I wanted to buy this store had 4 of them. The employees were great! They helped me on the phone helped me as soon as I came into the store and completed my sale making my shopping experience a real joy. Mark K in Garden, Jonathan in Lumber, Jennifer at the service desk all worked together and made this sale happen for me. My nonrepairable Simplifies tractor was in the shop and I can't cut my grass for a month I needed a tractor asap these people made it happen I'm getting my mower on Monday just 3 days after my purchase. Great store great employees!
by
  • Verified Purchase
  • Recommended
Awful service and no cashiers
Awful service and no cashiers
by
  • Verified Purchase
Great store and knowledgeable employees. The bathrooms are always clean. Checkout is quick & easy.
Great store and knowledgeable employees. The bathrooms are always clean. Checkout is quick & easy.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful service people. And clean and well maintained restrooms.
Very friendly and helpful service people. And clean and well maintained restrooms.
by
  • Verified Purchase
  • Recommended
Hands down the shopping experience at Home Depot has been better than the other stores of this ty...
Hands down the shopping experience at Home Depot has been better than the other stores of this type. They have the products in stock. The only reason I have 4 stars is they have reduced the registers to 1-2 the rest are self check out. Such a same the government increased the minimum wage and the stores fire employees and make you do the work.
by
  • Verified Purchase
  • Recommended
Friendly associates.
Friendly associates.
by
  • Verified Purchase
  • Recommended
Watch out for price swaps!! On 05/16/2019 I went to this store to buy a refrigerator that had an ...
Watch out for price swaps!! On 05/16/2019 I went to this store to buy a refrigerator that had an advertised price of $1098 on their website. I asked for a Military discount (10%) which should have made the total sales price of $988.20. When looking at my bill of sale, the sale price was listed as $1220.01 with a 10% discount of $122.00, which made the total $1098.01!?! Now I am not a math wizard, but a sale price listed on their website should be what is initially charged before a Military discount, agree??? Not happy at all with shady dealings!! If I knew hw to post the paperwork, I would!! Pay close attention to your receipt!! By the way, Linda at the Returns Desk on 05/17/2019 was very kind and helpful in cancelling this order for me. My real name is Nancy and I am not ashamed to use it on this review!!
by
    Had lots of questions about rebates. Melissa at Customer Service has especially helpful!
    Had lots of questions about rebates. Melissa at Customer Service has especially helpful!
    by
    • Verified Purchase
    • Recommended
    I purchased a Cub cadet 46" rider model X T1 at the Fort Gratiot store in Michigan and am extreme...
    I purchased a Cub cadet 46" rider model X T1 at the Fort Gratiot store in Michigan and am extremely happy with the rider. I am also very happy with the manager Dave Bertram and the head of the lawn care department. I also appreciate the military discount. I rented a truck from home depot in order to get my rider home for only $20 which was very nice to have. All employers were very helpful and courteous and the store was very clean.
    by
    • Verified Purchase
    • Recommended
    Very well run store, with great, friendly, knowledgeable employees, Decent prices with well-stoc...
    Very well run store, with great, friendly, knowledgeable employees, Decent prices with well-stocked shelves. Always a good variety of merchandise.
    by
    • Verified Purchase
    • Recommended
    This store is always nice to deal with as the employees are very helpful and the prices are good.
    This store is always nice to deal with as the employees are very helpful and the prices are good.
    by
    • Verified Purchase
    • Recommended
    Store was very clean,employees are extremely helpful
    Store was very clean,employees are extremely helpful
    by
    • Verified Purchase
    • Recommended
    The associates and management are always so helpful and a pleasure to deal with.
    The associates and management are always so helpful and a pleasure to deal with.
    by
    • Verified Purchase
    • Recommended
    Best place for any home project. Thanks again to the Paint Department for answering all my questi...
    Best place for any home project. Thanks again to the Paint Department for answering all my questions. Clean store and VERY helpful and friendly employees. Keep up the good work.
    by
    • Verified Purchase
    • Recommended
    The store is nice and convenient, the employees are friendly and helpful. I have no complainants....
    The store is nice and convenient, the employees are friendly and helpful. I have no complainants. The store is clean and easy to find most things. My experience is always good!!!
    by
    • Verified Purchase
    • Recommended
    Always friendly and helpful. Fast with great service.
    Always friendly and helpful. Fast with great service.
    by
    • Verified Purchase
    • Recommended
    Jeanne in the custom counters department was very knowledgeable. She provided suggestions on how ...
    Jeanne in the custom counters department was very knowledgeable. She provided suggestions on how to update our bathroom while staying in our budget. She provided ideas that we did not think about. We specifically came back to this Home Depot to order our counter because of the service she provided.
    by
    • Verified Purchase
    • Recommended
    Store was clean and employees where helpful and pleasant
    Store was clean and employees where helpful and pleasant
    by
    • Verified Purchase
    • Recommended
    I shop this store regularly.
    I shop this store regularly.
    by
    • Verified Purchase
    • Recommended
    Employees are always friendly and helpful. Store is neat and clean.
    Employees are always friendly and helpful. Store is neat and clean.
    by
    • Verified Purchase
    • Recommended
    Checked the product online (hot water tank) and I was in and out of store in ten minutes
    Checked the product online (hot water tank) and I was in and out of store in ten minutes
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 447 reviews

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