#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(253)770-6420

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

303 35th Ave Se

Puyallup, WA 98374

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 539 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (539)
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Showing 1-30 of 539 reviews
Store employees were awesome and were very helpful in getting us the supplies we needed to finish...
Store employees were awesome and were very helpful in getting us the supplies we needed to finish our kitchen.
by
  • Verified Purchase
  • Recommended
Great customer care! Lisa at the Service desk did an awesome job of getting our problem fixed. S...
Great customer care! Lisa at the Service desk did an awesome job of getting our problem fixed. She was friendly and took care to do everything she could to make our problem right. Home Depot is the best and Lisa is the best customer service person I've ever had help me at any store. Very pleased and very happy.
by
  • Verified Purchase
  • Recommended
Shopping on a busy Saturday afternoon, and still found several employees to assist us. First Kevi...
Shopping on a busy Saturday afternoon, and still found several employees to assist us. First Kevin, and then Caroline! Nice shopping experience.
by
  • Verified Purchase
  • Recommended
YOur store manage was great and helpful, we were really surprised and impressed.
YOur store manage was great and helpful, we were really surprised and impressed.
by
  • Verified Purchase
  • Recommended
The employees were very knowledgeable, friendly and courteous.
The employees were very knowledgeable, friendly and courteous.
by
  • Verified Purchase
  • Recommended
Great access. In stock items and locations are always accurate with the app. Staff is friendly an...
Great access. In stock items and locations are always accurate with the app. Staff is friendly and helpful
by
  • Verified Purchase
  • Recommended
The associate, Dan, in doors, was extremely courteous, knowledgeable, patient, and professional. ...
The associate, Dan, in doors, was extremely courteous, knowledgeable, patient, and professional. Outstanding customer service.
by
  • Verified Purchase
  • Recommended
VERY NICE PLACE AND THE STAF WERE GREAT SPEACLY THE CASHIER MUHAMD
VERY NICE PLACE AND THE STAF WERE GREAT SPEACLY THE CASHIER MUHAMD
by
  • Verified Purchase
  • Recommended
no one around to help !!!!!
no one around to help !!!!!
by
  • Verified Purchase
Wayne helped with h key making. Needed help because of faulty equipment, asked and received help....
Wayne helped with h key making. Needed help because of faulty equipment, asked and received help. Very pleasant and professional older gentleman. Keys worked great! Thanks for employing seasoned staff.
by
  • Verified Purchase
  • Recommended
Lorenzo Morejon was such a very nice and friendly person who was so helpful and helping us purcha...
Lorenzo Morejon was such a very nice and friendly person who was so helpful and helping us purchase the right appliances for our home he took the time and explained and helped us through this process and made it a very pleasant one.
by
  • Verified Purchase
  • Recommended
Lady who waited bon us, was very helpful and I saw her asking other customers if they needed help...
Lady who waited bon us, was very helpful and I saw her asking other customers if they needed help. She was very kind and supportive
by
  • Verified Purchase
  • Recommended
Outstanding personnel.
Outstanding personnel.
by
  • Verified Purchase
  • Recommended
This place has awesome employees! they all have a good sense of humor.
This place has awesome employees! they all have a good sense of humor.
by
  • Verified Purchase
  • Recommended
most of the time the employees of this store act like the customer is a nuisance and that we shou...
most of the time the employees of this store act like the customer is a nuisance and that we should stop bothering them.
by
  • Verified Purchase
A very good store mostly because of the number of knowledgable, helpful and happy staff. There a...
A very good store mostly because of the number of knowledgable, helpful and happy staff. There are three stores within driving distance. This one is hands down the best.
by
  • Verified Purchase
  • Recommended
Service was atrocious at the Customer Service Desk!
Service was atrocious at the Customer Service Desk!
by
  • Verified Purchase
I am not good with tools, or repairs, plus i have serious mobility issues, bad back, knees, and a...
I am not good with tools, or repairs, plus i have serious mobility issues, bad back, knees, and ankle in big boot. So I struggle at times, but from the door was offered assistance, and guidance for getting what I needed. Several staff offered assistance and actually took me to the specific area i was looking for, They were exceptional, professional, courteous, helpful. GREAT STORE, Had everything i needed. JIMBO
by
  • Verified Purchase
  • Recommended
Store employees were very helpful and believe it or not cheerful they like their jobs you can jus...
Store employees were very helpful and believe it or not cheerful they like their jobs you can just tell by the way they acted. A special shout-out to cashier Bonnie for having patience with my use of store credit cards. Been going there since the day it opened and it hasn't disappointed me yet
by
  • Verified Purchase
  • Recommended
The employees are very helpful and will direct you to the areas to find the item you are looking ...
The employees are very helpful and will direct you to the areas to find the item you are looking for or if you want to be taken right to the items you need they will do that too. It is a challenge to keep this store floors clean because of all the rain we get in the Pacific Northwest but the employees try very hard to keep the water off the floor in the isles. My only suggestion would be to keep lawn moss kill, like " Rid Moss " in stock all the times. This is Western Washington where moss is king.
by
  • Verified Purchase
  • Recommended
See my previous comments regarding Matt in Garden, who went all-out to provide very friendly serv...
See my previous comments regarding Matt in Garden, who went all-out to provide very friendly service. Also Brenda, at the front, who pointed me to this site.
by
  • Verified Purchase
  • Recommended
At this time, this Home Depot has an assistant manager that needs to be given an opportunity to w...
At this time, this Home Depot has an assistant manager that needs to be given an opportunity to work at a different Home Depot and or reconsider a new occupation outside of customer service. Having additional training in customer relations would help tremendously. I have enjoyed everything else with this store to include all the other employees that have helped me over the past 21 years. Always with a smile! It is unfortunate that a former veteran has issues like this and believes alcohol and psychics can help his customers. I disagree.
by
  • Verified Purchase
The staff at this location of Home Depot are always helpful and friendly.
The staff at this location of Home Depot are always helpful and friendly.
by
  • Verified Purchase
  • Recommended
Very nice cashier!!
Very nice cashier!!
by
  • Verified Purchase
  • Recommended
This store actually hires people with experience. It makes a huge difference and in the end serv...
This store actually hires people with experience. It makes a huge difference and in the end service always wins!
by
  • Verified Purchase
  • Recommended
Two ladies in the blinds Department, Martha and Trisha did an excellent job in guiding me through...
Two ladies in the blinds Department, Martha and Trisha did an excellent job in guiding me through the process of purchasing of blinds. They were very patient with me and double checked all of my numbers and verifying the style, color and options that I wanted with our purchase. Be very proud of these two employees.
by
  • Verified Purchase
  • Recommended
Associates are engaged and nice when they are not busy.
Associates are engaged and nice when they are not busy.
by
  • Verified Purchase
  • Recommended
I often shop at this store because it is convenient for me. It's easy to stay loyal because the s...
I often shop at this store because it is convenient for me. It's easy to stay loyal because the staff is always courteous and they have what I'm shopping for consistently with good pricing.
by
  • Verified Purchase
  • Recommended
Best Black Friday experience. Prepared and helpful in all ways. Went our of their way to make sur...
Best Black Friday experience. Prepared and helpful in all ways. Went our of their way to make sure I had everything I needed and helped with loading in the parking lot. That part alone was worth the trip.
by
  • Verified Purchase
  • Recommended
Couldn't get any employees, in 3 different departments, to even acknowledge me, let alone stop th...
Couldn't get any employees, in 3 different departments, to even acknowledge me, let alone stop their PERSONAL conversations to try to help a paying customer. I even stood, waiting for 10 minutes for some kind of service from one employee. He wasn't helping the man he was talking to, he was bullshitting. Another employee walked right by me in another part of the store, without so much as a glance, even though I tried to get his attention. 2 others looked right at me, kept talking to each other. Cashier was fabulous!! Even offered to get the manager. Too bad it was too little, too late.
by
  • Verified Purchase
Showing 1-30 of 539 reviews

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