#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)670-4430
Tool & Truck Rental(847)670-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
350 E Kensington Rd
Mount Prospect, IL 60056
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 811 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (811)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 811 reviews
Great place for tools and materials
I was doing landscaping work and found the lowest cost white marble chips and other tools and materials from here. They also waived off the delivery charge for all the materials which were a few pallet loads. The staff was informative and helpful. Would definitely come back
by
    • Recommended
    They fired all the cashiers.
    All checkouts are self checkout. This is horrrible. I would rather wait in line and speak to a person, than scan barcodes and shovel money into a box. It’s nice hearing a human say thank you instead of reading it on a screen.
    by
      Great store!
      I shop here frequently. The staff is courteous and professional; the inventory is good. Thanks! I’ll keep coming back.
      by
        • Recommended
        Great assistance in selecting a new electric garden tool.
        I was helped by a clerk in the garden area, Bobby, who spent time with me choosing a new electric garden hedge clipper. Pointed out all the advantages of the different models/brands and was most pleasant in spending time with me. The check out clerk, Lisa, was also very cheery in helping me check out so this was a very pleasant experience today.
        by
          • Recommended
          Great options! Always the best!
          I bought many things( shower mixer kit, lots of paints, electrical, etc.,) from home depot for my new home. I went daily this week for purchasing and still have lots to buy. always great options and more models. I looked for other stores but Home depot made it easy so no need to go anywhere. I like the way they arrange the products which makes my work easy to choose. The staff were very knowledgable and kind to answer my all questions. I learn new things everytime I discuss with staff about the products. I always felt satisfy leaving the store with what I wanted. I definitely recommend to stop in and check the options Im sure the store never disappoints you.
          by
            • Recommended
            Microwave
            Found the product that I needed IN STOCK, gat a great price., received Military Discount + additional savings by signing up for their credit card
            by
              • Recommended
              Friendly staff eager to please!
              I’m always amazed at the friendliness of the staff here. They always go out of their way to lead me to the exact location of the item(s) I seek. Sometimes I just ask them to point.
              by
                • Recommended
                Appliance shopping made easy!
                Thank you to the knowledgeable and helpful staff member, Don, for assisting with my recent dishwasher purchase! He helped compare features and even advised me of a sale.
                by
                  • Recommended
                  Best Experience Customer Service
                  Mark in doors is the best and very knowledgeable on products. All employees are kind and helpful. Best Home Depot
                  by
                    • Recommended
                    Randhurdt Home Depot
                    The associates are very knowledgeable, helpful and friendly and directed me to the materials I needed for my project
                    by
                      • Recommended
                      Perfect Service
                      Will come back again
                      by
                        • Recommended
                        HOME DEPOT
                        LOVE HOME DEPOT THEY DONT DISAPPOINT
                        by
                          • Recommended
                          Excellent shopping experience
                          I purchased kitchen faucet and happy to muc
                          by
                            • Recommended
                            Great Product & Service!
                            I purchased Bali "top down, bottom up" shades, using Home Depot's in-store Interior Designer service (Consultant Sandra Bisceglie) and am so happy I did! I'll be able to have privacy when I want to close the shades over the bottom half of my windows and still be able to see the full moon, sun & sky with the top part of the windows left un-shaded. Sandra is knowledgeable and very helpful throughout the entire process. I highly recommend!
                            by
                              • Recommended
                              Friendly staff!
                              Lisa was extremely helpful and friendly during the checkout process today!
                              by
                                • Recommended
                                Bought a grass cutter, veed remover, mulches
                                Last year we bought edge cutter, snow removal
                                by
                                  Great service
                                  Always great service. Just make sure employees keep asking customers if they need help and maybe put a ringer or something to press for help on locked up items otherwise all is great.
                                  by
                                    • Recommended
                                    Employee Linda has a wonderful positive attitude!
                                    At checkout, employee Linda expressed a great positive and helpful attitude. She greeted me, asked how I was doing, assisted me with scanning my items, offered to save me $25 on my purchase by opening a Home Depot credit card and wished me a great day! Wow! Such a nice experience! Give Linda an award for her great attitude!!
                                    by
                                      Wonderful Staff
                                      I am happy that this Home Depot employs people from our community that would otherwise have a hard time finding employment. I love that they give people a chance. I would rather my money go to this type of company that cares about their community instead of one that only cares about corporate.
                                      by
                                        • Recommended
                                        store have Technical Staff to suggest
                                        I really like that the technical staff suggest and Guide for the Purchases. that is very good.if you are new and dont know the product name they are supporting to you.very good
                                        by
                                          • Recommended
                                          Rental properties
                                          Clean neet store and friendly people working here
                                          by
                                            • Recommended
                                            Nice, helpful people
                                            I love that they give a military discount. They are always helpful and take me to exactly what I need so I’m never wasting time.
                                            by
                                              • Recommended
                                              Ken is a very rude employee
                                              I went to go get a key made so I asked the person working at the register where I should go they sent me to the key area and told me they would send an employee so we waited at the key area. Ken proceeded to see us at the key area and yelled at us for waiting there because we aren't employees even though we were waiting for an employee to help us. Overall we will never come back here again if they train employees to axr like that to customers
                                              by
                                                Convenient place to shop
                                                Good place to shop. Nice store. Big parking lot.
                                                by
                                                  • Recommended
                                                  Best Home Improvemen place
                                                  They always have everything I need at great prices, along with a friendly helpful staff.
                                                  by
                                                    • Recommended
                                                    Great service!
                                                    JoAnn S. helped me out in the line this evening. I knew my shelving was gonna cause issues with the lack of barcodes. But, JoAnn sped through and found my shelving, both kinds with the correct lengths. Made it easy and thanked me for coming in!
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Jackie did great job in helping me at the self checkout , and even thanked me for the business.
                                                      by
                                                        • Recommended
                                                        People who really care and help
                                                        Jackie was very funny today and it was a pleasure talking with her.
                                                        by
                                                          • Recommended
                                                          Very rude associate!!! - Irma (Blinds Dept)
                                                          I'm a remodeling contractor. I usually buy most of my materials at this store. I had a very humiliating experience with this associate. I hope that management will act on this matter. Most of the other associates at this store are friendly and they know me since I shop here everyday. Because of this experience, I may not go there since I don't want to see this associate!
                                                          by
                                                            Linda @ self checkout was great. paint section was not.
                                                            I asked the employee at the paint section.. “sorry but do you happen to know where the yardsticks are at?”, and he quickly responded with, “right in front of you” with a condescending tone. aim at this location often (Im a carpenter) and Linda at self checkout was nothing but kind and helpful. Definitely a good contrast for the paint desk experience.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 811 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              8650 Dempster St

                                                              Niles, IL 60714

                                                              5.40 mi

                                                              Tool & Truck Rental

                                                              (847)544-3968

                                                              Pro Service Desk

                                                              (847)544-3962

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              2850 Patriot Blvd

                                                              Glenview, IL 60026

                                                              5.86 mi

                                                              Tool & Truck Rental

                                                              (847)313-6808

                                                              Pro Service Desk

                                                              (847)313-6802

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              825 E Dundee Rd

                                                              Palatine, IL 60074

                                                              6.03 mi

                                                              Tool & Truck Rental

                                                              (847)705-6880

                                                              Pro Service Desk

                                                              (847)705-6827

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm