#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)670-4430
Tool & Truck Rental(847)670-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
350 E Kensington Rd
Mount Prospect, IL 60056
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Customer Store Reviews

  • 4.7 out of 810 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (810)
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Showing 1-30 of 810 reviews
Love this store
Love this store best service ever
by
    • Recommended
    Great service.
    I had to get supplies that the plumber needed.I got help in the isles with Home Depot employees. They were very nice.
    by
      • Recommended
      Home Depot helpful employee
      Ask for Frank at Randhurst Home Depot if you want the best, most intelligent and helpful advice. The guy is outstanding.
      by
        • Recommended
        Great customer Service.
        Cashier KAMALABEN was very nice and was helping me with this issue with the credit card from THE HOME DEPOT. Much appreciated.
        by
          Honeywell filters
          I went to shop for a particular size filter and wouldn't you know it was right in the front of the store .I walked in ,took it and walked right back out.It was just if it was placed there just for me. Now that's service!!!
          by
            • Recommended
            Jackie is terrific!
            At checkout, Jackie was a delight! She suggested a Home Depot credit card and thanked us graciously for visiting. A pure delight! Thank you.
            by
              • Recommended
              Check out!
              I’m not happy with the self check out.
              by
                Customer Service
                Helina helped me to save money by signing up for a Home Depot credit card.
                by
                  • Recommended
                  Great place to buy all what you need for home
                  I love this location. The personal staff are well educated, friendly and smily. They are ready to help any time! The selection of goods are very various, I always find what I need.
                  by
                    • Recommended
                    GOOD JOB
                    GREAT PEOPLE ,GREAT SERVICE,THANK YOU!
                    by
                      • Recommended
                      Checkout
                      Halina was great at check out. It was late, our kids were crabby, and she helped keep them calm.
                      by
                        • Recommended
                        Great shopping experience
                        From start to finish was a great experience
                        by
                          Go out of your way for Randhurst Home Depot
                          Bathroom vanity cabinets, shower enclosure through partner Euroview; custom Bali blinds. Website ordering and delivery are the best. Great job every time.
                          by
                            • Recommended
                            Always has what I need
                            I needed to get bolt cutters to help one of my employees get her things out of her locker after she accidentally locked the keys inside. I was pointed to the exact area I needed and given a good recommendation.
                            by
                              • Recommended
                              AWESOME EMPLOYEES
                              Franf Davis was outstanding from the tool department. Went up & beyoud the call.
                              by
                                • Recommended
                                AMAZING customer service!!
                                Greg was awesome! he was super friendly and helpful. We told him we work for a nonprofit and were getting items for our fundraiser on Saturday and he made sure we were getting a good deal and was very knowledgeable about the product.
                                by
                                  • Recommended
                                  Can’t even get a call back
                                  I paid 20 dollars for someone to measure for a new sliding door 3 weeks ago. No one ever called to come out. We called and they said they were backed up. I need this done this summer. If they can’t do it, they need to let customers know!
                                  by
                                    Great experience
                                    Bought two vents for the floor, they fit like a glove. It is a bonus that Home Depot had them in stock. Quick and easy shopping experience.
                                    by
                                      • Recommended
                                      Great store
                                      Employees are very helpful, store is always organized and clean
                                      by
                                        • Recommended
                                        Quick in and Out
                                        I stopped at the Randhurst location for some gardening things. They had everything I needed. Jesela the cashier noticed I only had a handful of items and was able to check out my order swiftly.
                                        by
                                          • Recommended
                                          Great overall service
                                          Purchased 2 storm doors and Mike made the process go smoothly.
                                          by
                                            • Recommended
                                            best experience ever at home depot
                                            this store and staff have always been good, but recently have been having excellent service at randhurst location!!.... i have a store next to work, but will drive out of my way to go here!!
                                            by
                                              • Recommended
                                              home Depot
                                              Had to buy a new gas stove ASP. Jay Angel was in the appliance department and helped us with our needs
                                              by
                                                • Recommended
                                                Great checkout experience with Kamala
                                                She was very helpful
                                                by
                                                  • Recommended
                                                  Friendly employees
                                                  Kamala is a cashier in the garden department and is very pleasant to see. She’s very helpful and always smiling. A true asset to H D.
                                                  by
                                                    • Recommended
                                                    Excellent staff service
                                                    Checkout staff are exceptional with their demeanor and assistance
                                                    by
                                                      • Recommended
                                                      Everything is wonderful!!
                                                      I also bought downy fabric softener, toilet bowl cleaner, cleanser, night light, a tomato plant, jalapeno pepper plant and a green pepper plant and they all work wonderful and the plants are growing good.
                                                      by
                                                        • Recommended
                                                        Changed policy
                                                        I tried to return an item today, I did not have my receipt. Home depot used to allow for store credit. I was informed that that has changed. You can no longer be issued store credit without a receipt. However that rule is NOT stated on your receipt. How are people supposed to know this .
                                                        by
                                                          Big thanks to Jeff!
                                                          I wanted to give big thanks to Jeff Leach, who helped us and dedicated a lot of his time to discuss with us all the best options, brands, types and models of shades for our windows that would satisfy our taste and budget.
                                                          by
                                                            • Recommended
                                                            Customer service
                                                            Joann C is the only cashier that take care of me and I love going there when she is there
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 810 reviews

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