#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(904)855-3130

Tool & Truck Rental

(904)855-3100

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9520 Regency Square Blvd N

Jacksonville, FL 32225

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 673 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (673)
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Showing 1-30 of 673 reviews
Great service...quick exit through the self check-out.
Great service...quick exit through the self check-out.
by
  • Verified Purchase
  • Recommended
This particular Home Depot is always clean and organized. Tom is a very helpful chap. Joanna is ...
This particular Home Depot is always clean and organized. Tom is a very helpful chap. Joanna is one of the finest associates any store could hope for.
by
  • Verified Purchase
  • Recommended
I travel too many Home Depot stores throughout Duval County and Regency is the best for contracto...
I travel too many Home Depot stores throughout Duval County and Regency is the best for contractors as their prodesk Associates are always ready to handle any situation
by
  • Verified Purchase
  • Recommended
friendly and welcoming, as usual.
friendly and welcoming, as usual.
by
  • Verified Purchase
  • Recommended
garden dept employee was very helpful
garden dept employee was very helpful
by
  • Verified Purchase
  • Recommended
This store is generally OK. Seems most of the employees are busy stocking and not available for help
This store is generally OK. Seems most of the employees are busy stocking and not available for help
by
  • Verified Purchase
  • Recommended
This location always has the right filters I need for my air handling unit! My home was built in ...
This location always has the right filters I need for my air handling unit! My home was built in the early eighties and it’s challenging to find the dimensions I need. Regency location always comes through! Plus, their employees have been helpful when I ask for assistance.
by
  • Verified Purchase
  • Recommended
Employees friendly and helpful, I don't go to this store enough to walk right up to items i am lo...
Employees friendly and helpful, I don't go to this store enough to walk right up to items i am looking for. I have found that this store usually has items my normal store is out of. I normally dont go tothis store due to traffic conjestion
by
  • Verified Purchase
  • Recommended
I love my local Home Depot store I always find what I'm looking for and depends on the project I ...
I love my local Home Depot store I always find what I'm looking for and depends on the project I may end up going to Home Depot several times. When I need help I can always find someone in the department that specializes in that area to help me out. There are times where I will speak to the same rep a few times where I get to know them by first name. This store is always clean and things on the selves are in order. At the time check out the associates are very friendly.
by
  • Verified Purchase
  • Recommended
Lina is the kindest, helpful, most pleasant person I have ever had the pleasure of dealing with a...
Lina is the kindest, helpful, most pleasant person I have ever had the pleasure of dealing with at this store.
by
  • Verified Purchase
  • Recommended
Go to place for all home improvement items since 2003.
Go to place for all home improvement items since 2003.
by
  • Verified Purchase
  • Recommended
I love this Home Depot. The customer service people are always so nice and accommodating. I ju...
I love this Home Depot. The customer service people are always so nice and accommodating. I just purchased appliances from this store and the lady (Julie) in appliances could not have been nicer. Anytime I need an appliance I ask for her to help me. You can be assured she takes the time necessary to help you find exactly what you need and makes sure the delivery is set up as soon as possible. You will not regret having her help you. This store is always clean - I am in there at least weekly.
by
  • Verified Purchase
  • Recommended
Aysha Provided me with excellent customer service I was very satisfied
Aysha Provided me with excellent customer service I was very satisfied
by
  • Verified Purchase
  • Recommended
The Regency Home Depot is a great place to shop. From the cashiers to the Pro Services they are ...
The Regency Home Depot is a great place to shop. From the cashiers to the Pro Services they are top notch and helpful.
by
  • Verified Purchase
  • Recommended
The store had more products than I expected, they should be more competitive. I also had to go in...
The store had more products than I expected, they should be more competitive. I also had to go in three different aisles for bath products and they weren't adjoining aisles. They should have all items that are relative to each other, at least in close proximity to each other. I have done a lot of shopping in this store lately because I am doing a lot of remodeling to my home and the gentleman doing my jobs shops here. The associates on the floor weren't that available, and the ones that I made contact with, didn't even ask me if I needed assistance. One associate told me to wait for another associate instead of attempting to help me at all.
by
  • Verified Purchase
The associates were very friendly, organized, and well-prepared despite it being Black Friday. I ...
The associates were very friendly, organized, and well-prepared despite it being Black Friday. I still received one-on-one guidance with my entire purchase. The associate was even courteous enough to escort me around the store to fulfill all of my needs and answer all of my question. Might I mention, I was not rushed nor pressured into buying anything.
by
  • Verified Purchase
  • Recommended
Always enjoy shopping here
Always enjoy shopping here
by
  • Verified Purchase
  • Recommended
The employees are helpful.
The employees are helpful.
by
  • Verified Purchase
  • Recommended
Store employees veryhelpfull
Store employees veryhelpfull
by
  • Verified Purchase
  • Recommended
I like the fact that the store is well staffed with knowledgeable people.
I like the fact that the store is well staffed with knowledgeable people.
by
  • Verified Purchase
  • Recommended
Great shopping experience and assistance from employees. Good selection of appliances with a ver...
Great shopping experience and assistance from employees. Good selection of appliances with a very knowledgeable team assisting in selection of same. Very pleasant, professional and thorough sales team.
by
  • Verified Purchase
  • Recommended
Store is very clean and have a real good inventory of just about anything BUT be aware that some ...
Store is very clean and have a real good inventory of just about anything BUT be aware that some employees are not motivated to assist you with your visit and when you finally get someone you have a 50% changes that you'll experience could be good or bad..Good luck. T,APONTE
by
  • Verified Purchase
At noon Sunday, it took an Hour to get one fence panel loaded and tied off
At noon Sunday, it took an Hour to get one fence panel loaded and tied off
by
  • Verified Purchase
The store was very clean and the restroom was clean, and the associates were very friendly
The store was very clean and the restroom was clean, and the associates were very friendly
by
  • Verified Purchase
  • Recommended
Associates are polite. They’re helping us to find the items that we need.The products are organized.
Associates are polite. They’re helping us to find the items that we need.The products are organized.
by
  • Verified Purchase
  • Recommended
We prefer to shop at the store verses going to Lowes. The customer service is better. Jojo in app...
We prefer to shop at the store verses going to Lowes. The customer service is better. Jojo in appliances is a very friendly person. Good Customer Service
by
  • Verified Purchase
  • Recommended
getting ready for hurricane Irma, the associates were great!
getting ready for hurricane Irma, the associates were great!
by
  • Verified Purchase
  • Recommended
Customers care
Have lots of patient if you have to come to this store especially during lunch hrs
by
  • DIY
1 found this review helpful
I have been shopping at this Home Depot since it was on Atlantic Blvd and I would not shop anywhe...
I have been shopping at this Home Depot since it was on Atlantic Blvd and I would not shop anywhere else for my building materials or appliances. Always No. 1 with me.
by
  • Verified Purchase
  • DIY
  • Recommended
Good Customer Service
JoJo in the appliance area was awesome. Very helpful and friendly.
by
    Showing 1-30 of 673 reviews

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