Reviews for S Reno #8560

It's generally a well-stocked store, but the younger clerks and staffers need more hands-on experience. I prefer to speak with the older staffers who know exactly where to find what I'm looking for. The young ones are quick to look on the in-store web site, but often don't understand much about certain items, or where they're located (e.g., swamp cooler parts, plumbing, electrical, 9V batteries, details about the Home Depot card, etc.)

I found the products I was looking for and my cashier (Reece) provided excellent customer service including my Military Discount.

Clean and safe very helpful. Came 180 miles to get here in Reno!! Rented a floor sander and and bought sandpaper. Great experience! Brian was very helpful and friendly.

Shopping during a pandemic is a big challenge for me. However, when entering this store, I was greeted by a young man wearing a face cover. He had a bottle of disinfectant spray at his side and assured me the shopping carts were clean. He then offered a face cover for my use. The store was fairly well stocked in most departments, considering supply chains everywhere have been disrupted by this pandemic. I was pleased to find the lumber materials we needed for a home project, although the specific hardware we required was not to be found -- anywhere in town! The store was clean and the associates were available when we needed assistance. Still, during this troubling time, my happiest takeaway was the fact that I felt "safe" shopping at the Steamboat Parkway Home Depot in south Reno, NV!

April was very helpful. Look for her if you need power tools!

Clean, courteous/

Lines too long, no eye toward improving by manger!

As a contractor, when I visit during the day, I need to get in and out of Home Depot as quickly as possible. This is impossible when they make me stand in line outside. It's especially annoying considering the fact that I can't shop here after work, because they've decided to close so early. If they choose to change this, I might change this review, but as for right now, Home Depot has made it pretty clear they don't care for their customers.

GREAT STORE I LOVE IT

Great service!

The South Reno store is great. They always seem to have everything I need and some things I did not know I needed. The store is always clean and organized so you can find things easily. Also, the store employees are VERY knowledgeable, helpful and available to assist.

I went here to find a microwave! Sam from appliances was seriously amazing she was friendly, she was hard working and she wasn’t giving up u til we found what we were looking for. I loved how she treated us we are a younger couple and she helped us search for different fan speeds, sizes etc. She never made us feel dumb. I LOVE good customer service and clean stores. I might even go back when I need paper towels instead of another store because all the employees were so nice!

Always clean and easy to find items needed Reece 43172 was awesome.

excellent store

Great store with lots of inventory and pleasant staff. It is a mile from my home and that is a blessing as I go there weekly.

Just my favorite place to shop or browse for items I did or did not have an immediate need. Extremely helpful staff and typically has what I need even when I don't exactly know what I am looking for.

The staff was so friendly and helpful! I will be shopping at this Home Depot location again!

This is my favorite store by far.

Very helpful employees at customer service desk.

The store is clean, well stocked, and generally staffed well enough so that one can find an employee to assist if required. That, and the I've found department specialists to be very knowledgable. The checkout staff is always helpful and friendly. It's a great store to patronize!

Friendly staff that makes you feel welcomed. Thank you Andrea for being wonderful!

This Is the WORSED STORE on the planet

The store is always neat, in convenient order, and well-stocked to make a shopping experience easy and pleasant. The employees are friendly and helpful.

This new store is super clean and well organized. Did recommend my family for frequently visiting

The paint guy was very helpful and friendly, he was knowledgeable and had my paint mixed before I knew it!! The cashier was very friendly as well and no long lines to check out. It was refreshing to check out with an actual human instead of self check out

Excellent Service and Products!

This store has some of the best professional sale personal. You have professional electrical,paint,plumbing people that offer help and give you answers and suggestion for the job...Much better then competitors and other HD stores. In today's age of of on-line buying you can not bet the personal advice and knowledge offered by the sales team...They show you the items request and give you advice on installation the a average person can understand and do...Thank You keep up the GOOD work

Very clean and organized store. Helpful knowledgeable staff make it a great experience!

Best stocked Home Depot so far and friendly

Cashiers need to know products better