Reviews for San Fernando #609

Home Depot Rocks!!

Clean store, great customer service... Thank you!

As for Home Depot's it is not my favorite but it is the neighborhood store. I'm forced to go there because it's close to home but, there are many other Home Depots with better customer service that this one. How I wish they all had the same quality people.

Very friendly employees and great customer service.

Needed to get a couple of 1/2” HardieBacker but there was none on the shelf. Asked for assistance from HD guys and at least 4 of them said it was coming. 45 minutes later, there was still no HardieBacker. To cut the story short, Vianey, the HD lady was kind enough to tell me to pay for them and pick them up outside. One pallet of cement board was just laying on the floor outside! They should have told me early on that I could just do that and not wait for 45 minutes for nothing. As a contractor, time spent outside of the jobsite is less productive, much less waiting for materials that I could have gotten somewhere quicker

I found what I needed you n a fairly good time.

Great costumer service

fast and friendly

Great shopping experience. Luz in the garden section really knows her stuff and is very friendly to talk with.

Very well organized store with a very friendly and helpful staff all around.

Very courteous helpful employees such as Mr. Carlos R. who was kind to help me with my online purchase which was heavy, and ring up the other purchases I had so that I would not have to go to another register. I was able to complete my business all in the same place. He was most gracious. There always seems to be an employee or associate nearby to answer questions and help you find what you are looking for.

I have been to this store almost weekly since December and every time I find the store very clean and neat. That’s amazing compared to other Home Depot stores. I have the choice between this store and Van Nuys location and I always come to San Fernando because of the staff and I can get in and out pretty quickly if I want too. Staff at the pro desk like Tyrone and at Millwork like Destiny, Chris & Jose make it always so easy to feel like I am making the right choices with all my design process. They are greatly knowledgeable and always willing to help. Overall a great store and they must have some great leadership in command to help guide them all. Keep up the good work.

People are vey friendly and respectful I love shopping at this store, I can find products easily and when I can't they are there quickly to help me.

Plumers and people in general very helpful

The cashier customer service is horrible. I did however receive exceptional customer service from two employees (Johnathan & Edgar), they both were more than helpful in helping me place a heavy tool box i purchased in my vehicle. They went out of their way in asking me if i needed help and this to me is a good trait to have in a customer service job. It shows me that they were aware that I may need assistance since i was by myself when purchasing this large tool box set.

Kat a homedepot employee made my Home Depot trip extraordinary. She answered all my questions and found ways to save me money. She is a great asset to your company.

They are consistently fast and helpful with larger orders. I’m never disappointed with stock in hand.

The store was in very good shape compared to most other Hope Depots. The associates Tracy and Anna were by far more than exemplary employees. They both provided their utmost attention and service on two occasions. They both answered my questions and concerns with multiple products in the store with great detail and insight. They made my experience at this store memorable and fun.

they have everything you need to get the job done!

The employees are helpful and smiley. Every time my shopping expirience here is gee-double O-d good.

Great place to shop for everyone!! I'm just a GranMa who started shopping in Home Depot for supplies for crafts and little projects. However, since shopping here and with the help and encouragement of the people here, I've changed my baseboards, bathroom vanity and toilet by myself!!! Next: a Fish pond!!! Thank you Home Depot!!

My experience at the San Fernando store has always been positive with the friendly associates and the quick help I get.

clean and the stuff is easy to find due to the sectional markers.

easy to shop

The people on the paint desk they are nice

Good customer service

Too many employees are either not in their areas, o their personal phones, and or uneducated in the products and areas they represent. I always have to go back upfront to have someone paged to their area...NOT a good experience!!!

When I was looking for some lumber they were missing price tags.

Home Depot has the best of everything you need for your home and home improvement projects. The sales associates are all very friendly.

Friendly and helpful employees. Willing to go extra mile to help.