#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(907)644-5646

Tool & Truck Rental

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
6:00am - 10:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1715 Abbott Road

Anchorage, AK 99507

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 323 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (323)
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Showing 1-30 of 323 reviews
The salesman girl at appliance was fabulous
This girl assisted me and made a couple calls making sure my appliances were the right fit for my home. I really appreciate the care for my visit.
by
    • Recommended
    The store was clean and stocked. I was immediately addressed by 2 employees who were very helpful...
    The store was clean and stocked. I was immediately addressed by 2 employees who were very helpful! I highly recommend SE Home Depot!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    The store clerks would not honor the warranty for the crappy Homelight trimmer that they sell ! N...
    The store clerks would not honor the warranty for the crappy Homelight trimmer that they sell ! No discount on the new purchase, absolutely nothing as they do a " fake" phone call to say " we can't " very poor customer service, on a very poor product that they sell !
    by
    • Verified Purchase
    Bought a lawn tractor and drove 6 hour to get it and they sold it! They ordered another one and i...
    Bought a lawn tractor and drove 6 hour to get it and they sold it! They ordered another one and it was never shipped I call 1 1/2 weeks late and the lady said the order was canceled! I ask for my 1900$ back it was returned but I should be mowing my lawn now I mow lawn with my old 20” pusher and no more lawn tractors this year
    by
    • Verified Purchase
    This location on Abbott Rd. is the best store to shop at for all your purchases. I bought a refri...
    This location on Abbott Rd. is the best store to shop at for all your purchases. I bought a refrigerator in the appliance department and all the associates were very helpful in my appliance selection. Siale, Kilee and Jayden were terrific and very knowledgeable in their products. You will be very pleased if you choose this location for all your shopping needs.
    by
    • Verified Purchase
    • Recommended
    Associates are friendly and willing to help. Unfortunately, not always an associate readily avai...
    Associates are friendly and willing to help. Unfortunately, not always an associate readily available.
    by
    • Verified Purchase
    • Recommended
    The staff are helpful, knowledgeable, and friendly! Garden center employee helped me find what I...
    The staff are helpful, knowledgeable, and friendly! Garden center employee helped me find what I needed. Customer Service staff is friendly and helped arrange delivery. Great experience!
    by
    • Verified Purchase
    • Recommended
    I now live in Florida, formerly from anchorage, Alaska. While visiting my Alaska family, I needed...
    I now live in Florida, formerly from anchorage, Alaska. While visiting my Alaska family, I needed some home items. Knowing the great reputation home depot has, and using it many times, I went to this excellent store and it didn't disappoint me. Good products and customer service as usual..
    by
    • Verified Purchase
    • Recommended
    The lady 'Garden' associate is fantastic. So is Travis in lumber.
    The lady 'Garden' associate is fantastic. So is Travis in lumber.
    by
    • Verified Purchase
    • Recommended
    Canceled an order, they can't figure out how, and didn't bother notifying me. I had to call to fi...
    Canceled an order, they can't figure out how, and didn't bother notifying me. I had to call to find out where my order was and see that they had kept my money and just decided not to send me the stuff I paid for.
    by
    • Verified Purchase
    I went to the store lost and frustrated not having a clue what I needed to make a stackable washe...
    I went to the store lost and frustrated not having a clue what I needed to make a stackable washer and dryer compatible. Over the telephone., cashier Jennifer was pleasant, knowledgeable and steered me in the right direction by providing the appropriate staff verses passing me off to another staff. Mr. Robert the store manager had a wealth of information. It blew my mind how much I've learned just working with him. I was about to get something I didn't even need and he prevented that unnecessary purchased. he spent a significant amount of time making sure I walked out with everything needed and I saved money too. He was very professional and super sweet. The entire staff was very friendly. You can definitely tell they had a great leader and once I met Mr. Robert I was like this is why everyone is so kind.
    by
    • Verified Purchase
    • Recommended
    Employees here are eager to assist customers in their home improvement endeavors. During my recen...
    Employees here are eager to assist customers in their home improvement endeavors. During my recent visit, three different employees approached me asking if they could help. This is a "night and day" difference from other home improvement stores in the area. SE Anchorage Home Depot will definitely be my go-to for everything and anything home improvement!
    by
    • Verified Purchase
    • Recommended
    The workers are always helpful
    The workers are always helpful
    by
    • Verified Purchase
    • Recommended
    Kimberly and Filji (I think) went the extra mile. Thank you very much.
    Kimberly and Filji (I think) went the extra mile. Thank you very much.
    by
    • Verified Purchase
    • Recommended
    The atmosphere of the employees needs attention. So it will better a experience for the customers.
    The atmosphere of the employees needs attention. So it will better a experience for the customers.
    by
    • Verified Purchase
    Friendly staff that always willing to help.
    Friendly staff that always willing to help.
    by
    • Verified Purchase
    • Recommended
    I always know I will find what I need when I shop at Home Depot.
    I always know I will find what I need when I shop at Home Depot.
    by
    • Verified Purchase
    • Recommended
    Extremely clean store, associates are always knowledgeable, friendly and helpful! Found everythin...
    Extremely clean store, associates are always knowledgeable, friendly and helpful! Found everything I was looking for and was given assistance when needed.
    by
    • Verified Purchase
    • Recommended
    As a general contractor i have been to every prodesk in the state. None of them compare to the pr...
    As a general contractor i have been to every prodesk in the state. None of them compare to the prodesk at the south anchorage Home Depot on Abbott. Gigi and Taylor are amazing.
    by
    • Verified Purchase
    • Recommended
    Great customer service and Covid-19 compliant :-)
    Great customer service and Covid-19 compliant :-)
    by
    • Verified Purchase
    • Recommended
    I found what I needed I got help finding it the store was clean and everyone was friendly
    I found what I needed I got help finding it the store was clean and everyone was friendly
    by
    • Verified Purchase
    • Recommended
    We are extremely happy with this store and its employees who helped us make a decision on a Samsu...
    We are extremely happy with this store and its employees who helped us make a decision on a Samsung Kitchen Package recently. Everyone in the store says hello, do you need help, even the greeter at the entrance and the people at the sanitation stations are stocked full of sanitizer and new masks to wear. It's extremely easy to find a sales helper to assist in finding what we are looking for if it is a hard to find item.The store is organized well and clean and the Home Depot app makes it easy to go right to the aisle and bay to find items. There is plenty of room to pass other clients and the store has sanitizer bottles everywhere making it easy to keep a distance and clean hands to cut down on virus issues. The store is great about return items and refunds. It's location for us is perfect and even when busy parking is plentiful and safe. We highly recommend this store to anyone in Anchorage, but for sure southside and hillside Anchorage!
    by
    • Verified Purchase
    • Recommended
    Everyone was Extremely helpful I found what I was looking for right away I got help getting every...
    Everyone was Extremely helpful I found what I was looking for right away I got help getting everything I needed the store was clean
    by
    • Verified Purchase
    • Recommended
    Seems to be a bit of dysfunction between work areas. Had a great experience with the customer ser...
    Seems to be a bit of dysfunction between work areas. Had a great experience with the customer service rep that helped me with the purchase but whoever coordinates deliveries could not figure out how to follow through. Said “their system or someone” rescheduled my delivery so they could not do it the day we agreed to. I made sure I would be available to receive it but instead had to return to the store to get it myself if I wanted it the day I actually scheduled.
    by
    • Verified Purchase
    This message is for the Store Manager I do recommend the Store because I can find things to purch...
    This message is for the Store Manager I do recommend the Store because I can find things to purchase easier. The downfall is the STAFF. Staff are not offering help. I see staffs talking and doesn't even offer to ask customers if they need help. They have poor customer service in certain areas. Needs improvement and training of employees how they can provide a better quality of service to customers especially at this time of the pandemic. The COVID-19 pandemic should give a warning to everyone working in the store so customers will be happy and can recommend friends to shop in the store.
    by
    • Verified Purchase
    • Recommended
    The store was very clean. Employees were very friendly and helpful. The Abbott location in Anchor...
    The store was very clean. Employees were very friendly and helpful. The Abbott location in Anchorage Alaska definitely has my business. What a wonderful experience for me. Thank you too all the Employees
    by
    • Verified Purchase
    • Recommended
    Very helpful staff on the floor! Their delivery could use better communication between the store...
    Very helpful staff on the floor! Their delivery could use better communication between the store staff and the third-party delivery service. The delivery service itself was wonderful!
    by
    • Verified Purchase
    • Recommended
    Even before Covid19, restocking is slow. I once asked an associate in 2019 about a restock of a ...
    Even before Covid19, restocking is slow. I once asked an associate in 2019 about a restock of a sump pump and was told there had been no restocking or even an order placed since the end of 2018. Personally, I'd like to see more attention to the organization of the small parts drawers. I know customers are mostly guilty of putting a particular size nut, bolt, etc., in the wrong bin but most every time I visit the drawers, there is disorder. Thank you for all other things you do well.
    by
    • Verified Purchase
    • Recommended
    Great customer service. Very knowledgeable with the store products.
    Great customer service. Very knowledgeable with the store products.
    by
    • Verified Purchase
    • Recommended
    Our most recent visit was great! Tim from Appliances was made our new Washer-purchasing adventure...
    Our most recent visit was great! Tim from Appliances was made our new Washer-purchasing adventure so easy. He knew what he was talking about and we were in and out quicker than I expected. Ask for Tim!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 323 reviews

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