#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(225)755-2784

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

18139 Highland Rd

Baton Rouge, LA 70810

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Customer Store Reviews

  • 4.5 out of 256 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (256)
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Showing 1-30 of 256 reviews
Its Home Depot... what can I say
Im a home owner, so need all different types of items on a regular basis. This store usually is able to provide the items I am needing for a particular project or repair.
by
    Excellent customer experience
    There are 2 Home Depot stores closer to my residence but it is worth the 30 minutes drive to shop at this store.
    by
      • Recommended
      Great Experience
      Vada, you are awesome, with her quiet demeanor she was a great help. Thank you
      by
        • Recommended
        Outstanding Customer Service
        This location has friendly, informative associates and great management! I was extremely impressed with the level of care that we were shown while shopping for the right dishwasher.
        by
          • Recommended
          Outstanding customer service!
          Purchased a portable AC and love it! Tracy was the cashier and she was customer focused and was tremendous help to me during the purchase and with loading it in my cart. Great job Tracy! I will return to shop at this Home Depot!
          by
            • Recommended
            ZEVO Flying Insect Trap
            Purchased on 05/18/2022 great product for the kitchen area.
            by
              • Recommended
              Very Helpful Associates
              Shopping experience yesterday was great. Three associates helped me find the best products for my needs. All three were friendly and conversational. And, of course prices are very competitive.
              by
                • Recommended
                Customer service
                I’m a general contractor always shopping around the state in all Home Depot normally self check out employees are very helpful today was definitely not , 2 employees just talking when I’m waiting to get help I walk to the other side , the employees sees me continuously kept talking ignoring me while I’m patiently waiting, definitely bad customer service.
                by
                  Refrigerator purchase
                  Annmarie was my salesperson and she did an excellent job taking care of all my needs. I will definitely look for her in the future.
                  by
                    • Recommended
                    Great customer care and prices
                    Kind willing to help employee and organized to find what I needed and priced good
                    by
                      • Recommended
                      Don't waste time here
                      Avoid this store unless you have no other options for an item you can personally pick up.
                      by
                        Where is friendly service?
                        I had spray paint in one hand and the scanner in the other. Cashier walks over and points. I tell her I don’t know if she wants the paint or scanner. She points at scanner and never says a work. Told her is she talked to the customers that would be better. She responded “maybe” and walks off.
                        by
                          Paris and Peyton
                          LaJuan works in returns and she was super pleasant to be around. She has a beautiful personality.
                          by
                            • Recommended
                            Beats the competition every time
                            Someone always greets you, employees stop what they are doing to help you and if need be find what you are looking for. COMPARED to the other Big Box competition which treat you more as a "oh I have to work now, or just treat you like it is a big disturbance to help you.... No One speaks to you ! I can continue but ......
                            by
                              • Recommended
                              WONDERFUL ASSISTANCE.......
                              I WAS LOOKING FOR A HAND DOLLY AND AS SOON AS I LOOKED AROUND A ASSOCIATE ASKED ME ....HOW CAN I HELP YOU ......THE REST IS HISTORY....I WAS IN AND OUT OF THE STORE IN A FLASH. THANKS FOR THE QUICK HELP......
                              by
                                • Recommended
                                I buy so much
                                I buy a lot of different products from here
                                by
                                  • Recommended
                                  Team members always greet me, knowledgeable about inventory and location of it in the store.Very ...
                                  Team members always greet me, knowledgeable about inventory and location of it in the store.Very helpful and good attitudes.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Mr Gary and Anne Marie was very nice and very helpful. I was very impressed with their service.
                                  Mr Gary and Anne Marie was very nice and very helpful. I was very impressed with their service.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Roy went above and beyond to make sure I had everything I needed and answered all my questions! T...
                                  Roy went above and beyond to make sure I had everything I needed and answered all my questions! Thank you Roy!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  very clean personnel are pleasant and knowledgeable
                                  very clean personnel are pleasant and knowledgeable
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I would give this store A++
                                  I would give this store A++
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Artie in customer no-service is an absolute monster who has zero interest in helping anyone and s...
                                  Artie in customer no-service is an absolute monster who has zero interest in helping anyone and seems to enjoy talking down to people. I have no idea how this woman is still employed. I watched her berate and abuse a gentleman trying to make a return for about 10 solid minutes today. She is a fun-sponge of pure evil. I pity her customers and her co-workers.
                                  by
                                  • Verified Purchase
                                  1 found this review helpful
                                  Friendly staff and well stocked/clean store. I will return in the future.
                                  Friendly staff and well stocked/clean store. I will return in the future.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Sales Cashier Kiara, was happy and so nice; she had what I needed waiting at the service desk. I ...
                                  Sales Cashier Kiara, was happy and so nice; she had what I needed waiting at the service desk. I even had 2 young men load it for me. Amazing customer service! Cya in appliances was awesome too. She tried to located what I needed, unfortunately y'all were out of stock. Because of service I will wait for y'all to get in. Thanks again.. Amazing employees!!!!!!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Kayla is a very nice, attentive and helpful employee. Stop by and say hi to her!
                                  Kayla is a very nice, attentive and helpful employee. Stop by and say hi to her!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Associates were so helpful. Will definitely shop there again and recommend to my friends and family.
                                  Associates were so helpful. Will definitely shop there again and recommend to my friends and family.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The sale associates are always helpful whenever I visit this store. If I cannot find where somet...
                                  The sale associates are always helpful whenever I visit this store. If I cannot find where something is, the associates are very helpful with this. The checkout clerks come to your assistance as soon as you walk into their checkout lane. I always enjoy my visits there and will be returning.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Everyone that we came across was very friendly and helpful with me finding what I needed which I ...
                                  Everyone that we came across was very friendly and helpful with me finding what I needed which I did thanks for there help. Also the cashier, Annemarie along with her coworker were very generous. I appreciate the help very much!!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Chanell is a fire cracker employee, very eager to help.
                                  Chanell is a fire cracker employee, very eager to help.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Ms. Kayla in the kitchen appliance area addressed all of my questions and reviewed options on her...
                                  Ms. Kayla in the kitchen appliance area addressed all of my questions and reviewed options on her computer with me. I was very impressed with the service she provided. She highlighted all of the shipping, installation, and warranty information / codes I will need to lookup information regarding the product and receiving. She was very patient and helped me find the best price for the specific product I was looking for.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  1 found this review helpful
                                  Showing 1-30 of 256 reviews

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