#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(865)609-3603

Tool & Truck Rental

(865)609-3609

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

140 Green Road

Knoxville, TN 37920

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.9 out of 314 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (314)
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Showing 1-30 of 314 reviews
Wonderful employees
I spend a lot of money doing projects around and on my house and yard and I have always had help with everything I need. Here is one project which includes my Paragola, retaining wall blocks, patio brick and lighting
by
    • Recommended
    1 found this review helpful
    Great staff!
    Staff is always very friendly and helpful!
    by
      • Recommended
      Phillip (Phil) is an excellent employee. Professional and very helpful and knowledgeable
      Recently bought a Samsung stove. Also discussed gas water heater. He ordered a visit from Pioneer comfort to give me a quote.
      by
        • Recommended
        Awesome Service!!!!
        This is a great Home Depot. Everyone is helpful and friendly!!!
        by
          • Recommended
          Excellent service!
          I am a single senior lady who was in need of a weed eater and I got the best service I've ever had from Will and Adara. They helped me choose a Ryobi that suited my needs, helped me pick out a free tool that came along with the deal...and even put it together for me and offered to take it to my car! They were so helpful, professional, and friendly and are definitely an asset to your store. Please render my immense appreciation and thanks to them!
          by
            • Recommended
            Steven in returns is as rude as them come!
            Steven in returns is always snarky and rude. He doesn’t belong working with the public! Not my first expierence with him.
            by
              Great atmosphere
              I really enjoy shopping at this store. Always clean and organized and the employees are great. It's never really super busy so it's a much better experience than the frenzy of some of the other locations. Willard in garden is the "go to" man if you need help!
              by
                • Recommended
                CJ - great emiployee
                CJ was a great person to work with! She helped us with our search for a bathroom vanity and fixtures - finding the best fit and price for our budget. Always patient and going the extra mile to make sure we were happy with our decision.
                by
                  • Recommended
                  Great at greeting
                  Always greeted as going in the store and throughout other employees asking if I need help is a huge thing for me
                  by
                    • Recommended
                    A friendly store full of great products and helpful employees
                    Had our bathrooms renovated and kitchen renovated. We bought all our products from Home Depot and used their installation crew. Extremely pleased!!!!
                    by
                      • Recommended
                      Great customer service!
                      Large lumber order was placed and customer service was very helpful and knowledgeable!
                      by
                        • Recommended
                        Employees
                        Even shopping at the lunch hour I found sufficient employees available to take care of my needs and aid in my search for products. Thank you
                        by
                          • Recommended
                          Plumbing Help !
                          Omg John in plumbing was amazing. I told him what I was looking for and he ran with it … he went through the full process with me and his response was sure no problem you need this and this and it fits like this and was so pleasant … HD hit the jack pot with him
                          by
                            • Recommended
                            Very helpful employees
                            My merchandise was delivered exactly when it was promised! Checkout person was extremely helpful!!
                            by
                              • Recommended
                              Susi at self checkout
                              As soon as I entered the store I was welcomed and pointed in the correct direction by Susi at the self checkout area. Even helped me with checking out and wished me a good rest of my day. Great customer service.
                              by
                                • Recommended
                                Wonderful Experience
                                I have a bad back and they were so helpful on getting my item (5 gallon can of paint) loaded in my car. My husband unloaded for me.
                                by
                                  • Recommended
                                  Outstanding Sales Associate Experience
                                  My wife and I really enjoy shopping here as my wife is a general contractor. Our experience was made that much better, on many occasions, Sales Associate Xander was always there to help us. Whether it was to help load our truck or to locate garage shelving. Xander always went out of his way to be welcoming and professional with a wonderful friendly smile. Xander went above and beyond to assist us and we always look forward to returning knowing he will be there to help us.
                                  by
                                    • Recommended
                                    best shopping experience in a long time
                                    have to say, the employees and management in this store are top notch. friendly, helpful and knowledgeable. a refreshing change to see people happy where they work and are so courteous. Kudos to the manager Tina
                                    by
                                      • Recommended
                                      Fantastic location to do business
                                      This store is clean and the staff is welcoming and helpful in all aspects of home improvement., I gladly recommend them to others.
                                      by
                                        • Recommended
                                        Great service team from Cashier to the employees that assist with getting merchandise.
                                        We were at Home Depot today as we were in a hurry due to our sons were repairing our subflooring and I wanted to get to church by 11 am. we were there at 10 am out the door in 30 minutes after purchasing 8 2x8x12 boards. I made it to church on time with time to spare. Thanks Home Depot
                                        by
                                          All Star Customer Service
                                          My daughter and I had two wonderful associates help us today at Home Depot Lillianna and Amaya are knowledgeable, attentive to customers needs, helpful, and friendly. It’s so nice to shop and have sales help, rather than employees with their attention on their phones. Thank you, Lillianna, Amaya, and Home Depot!
                                          by
                                            • Recommended
                                            Wonderful help from associates
                                            I got brick for my garden beautiful plants and wood with stain to give my back yard a new look! Looks amazing!
                                            by
                                              • Recommended
                                              Great staff
                                              I enter the garden area and was instantly greeted by an employee. She was very knowledgeable of her department and helpful. Couldn’t of had a better experience thanks to Donna Neese
                                              by
                                                New Refrigerator
                                                I bought a new refrigerator a week ago and the staff at the store was friendly enough. The delivery was a nightmare!! They would not bring it up our driveway and we were told that we would have to come down the driveway to get it ourselves. We are retired and are unable to do that and install it ourselves. We cancelled the order and went to a local appliance store and bought another one, that they will deliver without the outside delivery service that Home Depot uses.
                                                by
                                                  Great service
                                                  I love picking up online orders because sweet Mary always remembers me and not just by my last name she remembers me as Penny. That is great customer service!
                                                  by
                                                    • Recommended
                                                    GREAT SERVICE WITH KNOWLEDGEABLE STAFF!
                                                    One stop shopping - knowledgeable & friendly staff - well organized environment
                                                    by
                                                      • Recommended
                                                      Great shopping experience
                                                      Had a great visit at this store, right down to the friendly service to the helpful staff. Store was neat, clean & well stocked. HD customer for life!
                                                      by
                                                        • Recommended
                                                        Best store
                                                        The employees and the store manage always do an excellent job of making my experience in this store 100% positive. Thanks S. Knox Home Depot!
                                                        by
                                                          Great store and great customer service!
                                                          You would think after a busy Black Friday and post-Thanksgiving all staff would just be tired of customers - but not this Home Depot! Tammi was super sweet and patience to all our questions and went above and beyond!
                                                          by
                                                            • Recommended
                                                            very helpful prople
                                                            we bought a christmas tree and are very pleased with it
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 314 reviews

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