#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(865)609-3603

Tool & Truck Rental

(865)609-3609

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

140 Green Road

Knoxville, TN 37920

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.9 out of 313 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (313)
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Showing 1-30 of 313 reviews
JACOB and KINSLEY rock! This particular Home Depot puts all the other ones to shame because almos...
JACOB and KINSLEY rock! This particular Home Depot puts all the other ones to shame because almost everyone there has EXCELLENT CUSTOMER SERVICE SKILLS! I have had more employees come up to me in this location than anywhere else. They're always asking if they can help, they offer to help you find what you're looking for or look it up and tell you exactly where it is, they will help you carry items to the register, get a box to help carry things--theyre AWESOME! The other locations don't greet you and through this whole Covid year act like you have the plague. NOT COOL. All the other locations could learn a thing or two from this Home Depot. They truly make ya want to come back!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I'm from Jacksonville, Fl visiting my parents for the holidays. I came in to get some last minut...
I'm from Jacksonville, Fl visiting my parents for the holidays. I came in to get some last minute Christmas gifts and I told my mom that everyone was so much nicer and friendlier here. Every employee we came in contact with asked if they could help us and were genuinely nice. I wish our stores in Jacksonville were more this way!
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  • Verified Purchase
  • Recommended
1 found this review helpful
Overall I like this store, but they need to hold employees accountable for wearing masks.
Overall I like this store, but they need to hold employees accountable for wearing masks.
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  • Verified Purchase
  • Recommended
Always friendly helpful employees. Store neat and clean. Easy to find what i needed.
Always friendly helpful employees. Store neat and clean. Easy to find what i needed.
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  • Verified Purchase
  • Recommended
1 found this review helpful
Clean, stocked and great staff.
Clean, stocked and great staff.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Love shopping at this store. Being a busy man, I like that they don't constantly change the locat...
Love shopping at this store. Being a busy man, I like that they don't constantly change the location of staple items. Saves me a lot of time. I always let the cashier know, on the rare occasion they don't have what I want, that I am not looking forward to having to go to competition up the street. The Green Road Home Depot is my first stop always! We encourage you to review our guidelines and resubmit your review on #0773 Knoxville.
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    • Recommended
    1 found this review helpful
    Great store. Great service and good looking help.
    Great store. Great service and good looking help.
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    WE travel from Maryville to the SE #0773 because they have the best service and most helpful peop...
    WE travel from Maryville to the SE #0773 because they have the best service and most helpful people of all the stores we have been in. Store is clean and well stocked also.
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    Best Home Depot store in Knoxville TN
    Best Home Depot store in Knoxville TN
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    I felt like I was shopping at the small town hardware store I grew up with. The employees were so...
    I felt like I was shopping at the small town hardware store I grew up with. The employees were so friendly, personable and helped me get the best deal for my washer.
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    From the second I walk through the doors I know that whatever help I need I will get it. The sto...
    From the second I walk through the doors I know that whatever help I need I will get it. The store staff are always helpful. Every single one I come in contact with speaks and offers assistance. I can't give enough praises for everyone in the store! Thank you Home Depot for making it so easy to do my home projects!
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    Great friendly employees and has what I need.
    Great friendly employees and has what I need.
    by
    • Verified Purchase
    • Recommended
    I normally don’t ask for assistance from the associates but when I do they are extremely friendly...
    I normally don’t ask for assistance from the associates but when I do they are extremely friendly, helpful, and knowledgeable.
    by
    • Verified Purchase
    • Recommended
    The store is fairly clean and things are easy to find IF (and I do stress the word IF...) associa...
    The store is fairly clean and things are easy to find IF (and I do stress the word IF...) associates take the time to ask if you need any assistance! Most of the time the associates are focused on staying away from you. They need a little bit bigger selection of the air purifying plants, but other than that, the store is great!
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    • Verified Purchase
    • Recommended
    Does not enforce mask mandate. Do not shop if you take your health seriously.
    Does not enforce mask mandate. Do not shop if you take your health seriously.
    by
    • Verified Purchase
    Very good people to deal with
    Very good people to deal with
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I love this store. For the most part, employees are respectful, have common sense, and are eager ...
    I love this store. For the most part, employees are respectful, have common sense, and are eager to help. I do not want to give this store less than five stars just because of a few over zealous or obviously irritated employees. The good employees are great, and far outweigh the ones that seem annoyed and burdened by your presence.
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    Absolutely my favorite of the Home Depot stores because of the friendly, courteous, knowledgeable...
    Absolutely my favorite of the Home Depot stores because of the friendly, courteous, knowledgeable employees and the store manager, who is always available, and takes time to talk to customers !
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    This store is awesome. Always greeting you and asking if you need assistance. I've never had an...
    This store is awesome. Always greeting you and asking if you need assistance. I've never had any problems with this store. Employees are always helpful and friendly.
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    This store is always clean and organized . Staff are friendly and eager to direct you to the corr...
    This store is always clean and organized . Staff are friendly and eager to direct you to the correct department that you need to start your shopping.
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    • Verified Purchase
    • Recommended
    1 found this review helpful
    The store was very clean and all the associates that helped us was very friendly and all the help...
    The store was very clean and all the associates that helped us was very friendly and all the help they gave us was awesome I'm sorry I didn't get their names but you have helpful and friendly staff.
    by
    • Verified Purchase
    • Recommended
    Excellent service: employees are knowledgeable, courteous and professional, and go out of their w...
    Excellent service: employees are knowledgeable, courteous and professional, and go out of their way to help you. Comparable pricing. Store is well run and clean.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I waited for 45 minutes in the plumbing isle, I went up to an associate and they paged for me to ...
    I waited for 45 minutes in the plumbing isle, I went up to an associate and they paged for me to get help. Nobody ever showed up and I am an 18 year old girl who has no idea what to buy and what she needed exactly.
    by
    • Verified Purchase
    Great customer service. Again Thanks Caitlin!!
    Great customer service. Again Thanks Caitlin!!
    by
    • Verified Purchase
    • Recommended
    I was very satisfied with my visit and customer support. Great experience!! Thanks again for hiri...
    I was very satisfied with my visit and customer support. Great experience!! Thanks again for hiring such Quality people!!
    by
    • Verified Purchase
    • Recommended
    very clean and open isles and very well stocked
    very clean and open isles and very well stocked
    by
    • Verified Purchase
    • Recommended
    This Home Depot is much more than your average Home Depot. They have available help willing to go...
    This Home Depot is much more than your average Home Depot. They have available help willing to go above and beyond your needs. Thank you Home Depot for a Great experience.
    by
    • Verified Purchase
    • Recommended
    I have shopped at this store for years...The people here are always knowledgeable, friendly, and ...
    I have shopped at this store for years...The people here are always knowledgeable, friendly, and very helpful.
    by
    • Verified Purchase
    • Recommended
    Best home depot around. Like visiting family. I'm horrified I accidentally left bad survey for th...
    Best home depot around. Like visiting family. I'm horrified I accidentally left bad survey for this store when it was the sevierville store that was so bad. So sorry!!!
    by
    • Verified Purchase
    • Recommended
    Employees are always very helpful and knowledgeable! Highly recommend the store
    Employees are always very helpful and knowledgeable! Highly recommend the store
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 313 reviews

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