#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)935-4002

Tool & Truck Rental

(713)935-4008

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8400 Katy Freeway

Houston, TX 77024

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 340 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (340)
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Showing 1-30 of 340 reviews
great store
the pro desk is amazing the team here is always very helpful
by
    • Recommended
    Found everything I needed
    Love shopping at this Home Depot the store is clean and employees happy and helpful
    by
      Great Cuztomer Service
      This is the best Home Depot around they always have what u need in stock and the workers are so friendly and helpful
      by
        • Recommended
        Maintenance Technitian
        I'm have a great and pleas experience at the store, Is a huge difference from my previous visits, the people in the aisles is ready to help... also the cashier she help me a Lot.
        by
          • Recommended
          Great Service
          Brooke, one of your floor employees, went out of her way to help me find a plantation shutter magnet fixture. She was terrific!!!
          by
            Excellent customer service
            Eddie, a garden center department employee at this Home Depot, is an exemplary employee! He asked if I needed assistance, helped me load mulch into my shopping cart, helped to locate the plant containers that I wanted to purchase, and even took time to get those containers from the store’s tall storage shelves. He and other employees at the garden center department were very polite and friendly. Best experience of shopping at a Home Depot. Thank you!
            by
              • Recommended
              Great Customer Help
              Had a great experience at Home Depot ! Super nice and efficient help from Sergio. He made the shopping trip easy and quick!
              by
                • Recommended
                Mortified
                Today while checking out at this location the cashier asked me if I was expecting. I am not. The checkout area was full with other customers and in that moment it seemed like you could hear a pin drop. I was beyond embarrassed. I understand the question was asked with good intention but this is just something everyone should know not to ask. I don't care how obvious it is and this is why. Ive never felt so low.
                by
                  great service
                  this location is always run like a fine tuned machine. 5 stars
                  by
                    Store is a hidden gem!
                    If you're looking for a store with a knowledgeable, experienced team of employees and managers that are willing to assist you with your purchase, then you've come to the right place. Not as busy, but well-stocked and very organized and clean. A hidden gem for contractors and do-it-yourselfers, try it out and you will be glad you did.
                    by
                      • Recommended
                      Great Customer Service
                      I was at the store for a simple key and there wasn’t anyone in the department because they were on lunch but the cashier at the self checkout lane advised me that there wasn’t anyone there at the moment and if I could wait until she finish with another customer she would be glad to help. She took the time out to acknowledge me and she was very quick with helping the other customer and myself. She was very positive and friendly.
                      by
                        • Recommended
                        The Perfect Employee
                        I had a wonderful experience because of Debbie in appliance. She was very patient, helpful, professional and courteous. She made my visit enjoyable because I was able to find everything I needed. Tahnk you so much Debbie!
                        by
                          • Recommended
                          Good experience here
                          The nail gun I got was priced well within my range for this quality product. I have needed this for a long time and finally broke down and bought it new.
                          by
                            • Recommended
                            Good clean store.
                            Nice folks. easy return policy. Thank you.
                            by
                              • Recommended
                              Bad service
                              Bad service , never this location was good it worse than before
                              by
                                Customer Service
                                Apology wont help customer, get the problem resolve.
                                by
                                  Great customer from employees
                                  Samone was a great employee during my experience. The store was clean also.
                                  by
                                    • Recommended
                                    Great Employees
                                    I needed a filter for my fridge and I did not know where to look for or how to find it. The associate that helped me, Brooke, was very helpful, kind and got me my item and I was able to do it very quickly.
                                    by
                                      Great Customer Service
                                      I have purchased both low ticket items and high ticket items at this location and always receive the best customer service. There is a HD closer to me however I drive the extra mile to shop at Spring Valley.
                                      by
                                        • Recommended
                                        A quick return...I order four more items on the spot. Great help in Customer Service.
                                        I ordered two wrong items and was able to return the items quickly and with a smile. Then, I ordered the correct two items right at the Customer Service desk, without going to the department. Thank you Home Depot. You saved me time.
                                        by
                                          • Recommended
                                          Had a great experience with Mr. Pick who was extremely knowledgable and helpful.
                                          I needed to repair a piece of furniture and Mr. Pick went the extra mile to help me and make sure I was purchasing the correct supplies.
                                          by
                                            • Recommended
                                            GREAT SERVICE
                                            ASK FOR ANITA VERY HELPFUL
                                            by
                                              • Recommended
                                              Love this location!
                                              Employees are so helpful and it was a pleasant experience at the store. Will def be returning! Kudos to Jackie and Benjamin
                                              by
                                                • Recommended
                                                Great day in the Garden Center/Nursery
                                                My wife and I had a great experience at Home Depot today! Beautiful selection of plants, pots, soil etc. We bought seeds and there was a huge variety of those as well. There was a very friendly woman working as cashier outside and she was all smiles and very upbeat. It really does make a difference in your shopping experience if the employees at least act like they're happy to be there, and this woman definitely let us know she loves her job
                                                by
                                                  • Recommended
                                                  Great Employees, Great Products
                                                  We needed garden supplies and this store was very well stocked and organized. We found everything we needed in one trip. The checkout in the Garden Center was quick and easy; the cashier was friendly and efficient. Great shopping experience!!
                                                  by
                                                    • Recommended
                                                    Nice Stock
                                                    SO nice to see the shelves stocked again!
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      I bought a grill today at the Home Depot at 8400 Katy Freeway. They have unbelievable customer service because Brooke was so helpful to us. I can't thank her enough for her help
                                                      by
                                                        • Recommended
                                                        Excellent
                                                        I buy all my homes needs here
                                                        by
                                                          • Recommended
                                                          very helpful staff
                                                          the best service i found in recent visits to all of the home depot stores.. helpfull staff.
                                                          by
                                                            • Recommended
                                                            Efficient and Friendly
                                                            Easy to park, security in parking lot, friendly and helpful staff.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 340 reviews

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