#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(205)661-2464
Tool & Truck Rental(205)661-2470
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1600 Gadsden Hwy
Trussville, AL 35173
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Customer Store Reviews

  • 4.8 out of 647 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (647)
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Showing 1-30 of 647 reviews
The Trussville store has friendly and knowledgeable employees that are availabe and make Home Dep...
The Trussville store has friendly and knowledgeable employees that are availabe and make Home Depot standout against your competition.
by
  • Verified Purchase
  • Recommended
I had a great experience here on two days in a row when multiple employees stopped and asked if I...
I had a great experience here on two days in a row when multiple employees stopped and asked if I needed help to find something and then actually took me to the aisle instead of just telling me the number or pointing me in a direction.
by
  • Verified Purchase
  • Recommended
Very nice and helpful staff. Organized store and with clean bathrooms.
Very nice and helpful staff. Organized store and with clean bathrooms.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Laddie is the ultimate professional at this location. He made the shopping experience great. Wh...
Laddie is the ultimate professional at this location. He made the shopping experience great. What a knowledgable guy!
by
  • Verified Purchase
  • Recommended
Encountered a very helpful employee, Mr. Allee in flooring.
Encountered a very helpful employee, Mr. Allee in flooring.
by
  • Verified Purchase
  • Recommended
The products I needed were available and the staffing was plentiful, available and extremely help...
The products I needed were available and the staffing was plentiful, available and extremely helpful.
by
  • Verified Purchase
  • Recommended
Roy is the best he was very helpful and patient
Roy is the best he was very helpful and patient
by
  • Verified Purchase
  • Recommended
The employees at the Home Depot are very knowledgeable, friendly and go out of their way to help ...
The employees at the Home Depot are very knowledgeable, friendly and go out of their way to help you. They also offer a ten percent discount to Veterans which is commendable of this business. They have a great selection and great inventory of various merchandise and tools.
by
    • Recommended
    The store was very convenient and location for me and the employer was very friendly and assistan...
    The store was very convenient and location for me and the employer was very friendly and assistance in serving me and helping me to find and get what I came for.
    by
    • Verified Purchase
    • Recommended
    FRIENDLY STAFF AND THIS WAS ONE OF THE FEW HOME DEPOT STORE THAT HAD THE ITEM I WAS LOOKING FOR.
    FRIENDLY STAFF AND THIS WAS ONE OF THE FEW HOME DEPOT STORE THAT HAD THE ITEM I WAS LOOKING FOR.
    by
    • Verified Purchase
    • Recommended
    The employees were very nice and helpful, we were able to find everything we needed and be in and...
    The employees were very nice and helpful, we were able to find everything we needed and be in and out very quickly! Would definitely recommend people to use this store!
    by
    • Verified Purchase
    • Recommended
    I had an extremely poor delivery order experience with this location. I needed some large items t...
    I had an extremely poor delivery order experience with this location. I needed some large items that I could not fit in my vehicle delivered along with some other items that I needed. I received a delivery of everything but the large items. The truck driver said they would be on another truck. I called the next day to see when I would receive the rest of my order. They showed my order as completed. They had to review the pictures of the delivery to see I was missing part of my order. I was told they would schedule another delivery and confirm with me. I heard nothing for over a week. I called back, and nothing had been done to reschedule my order. They agreed to refund the missing part of the order but would not adjust the delivery fee. I would not this poorly run store handle another delivery.
    by
    • Verified Purchase
    1 found this review helpful
    Dodd helped me back in the tile department and had only been with them for 6mo. but, was very hel...
    Dodd helped me back in the tile department and had only been with them for 6mo. but, was very helpful and knew what he was talking about. Shannon in countertop dept. as well. Vivian rang me up and went out of her way to get someone to help me load my tile. Thank you Home Depot for hiring them and their great service!
    by
    • Verified Purchase
    • Recommended
    Items were in stock and checkout was easy.
    Items were in stock and checkout was easy.
    by
    • Verified Purchase
    • Recommended
    Another pleasing experience shopping at this location, always helpful and friendly
    Another pleasing experience shopping at this location, always helpful and friendly
    by
    • Verified Purchase
    • Recommended
    I always have a good shopping experience at this location, associates are friendly, helpful and p...
    I always have a good shopping experience at this location, associates are friendly, helpful and professional, keep up the good work
    by
    • Verified Purchase
    • Recommended
    Your store were cleaned and organized, it made my shopping experience very positive.
    Your store were cleaned and organized, it made my shopping experience very positive.
    by
    • Verified Purchase
    • Recommended
    Keep up the remarkable job!!!!!!
    Keep up the remarkable job!!!!!!
    by
    • Verified Purchase
    • Recommended
    Very good experience while shopping tonight. Employees were very attentive to the customer needs...
    Very good experience while shopping tonight. Employees were very attentive to the customer needs. Good job with increasing customer satisfaction and making sure that the customers are treated with the best service possible.
    by
    • Verified Purchase
    • Recommended
    The store was clean and well stocked. The customer service is great!
    The store was clean and well stocked. The customer service is great!
    by
    • Verified Purchase
    • Recommended
    Always friendly associates at this store. A young man named Kennedy was very friendly today. I ap...
    Always friendly associates at this store. A young man named Kennedy was very friendly today. I appreciate the Military discount offered by Home Depot also!
    by
    • Verified Purchase
    • Recommended
    cashier Vivian - very friendly and a pleasure to do business with
    cashier Vivian - very friendly and a pleasure to do business with
    by
    • Verified Purchase
    • Recommended
    Brenda at costumer service was friendly and helpful. We enjoyed our visit to Home Depot in Trussv...
    Brenda at costumer service was friendly and helpful. We enjoyed our visit to Home Depot in Trussville and we will definitely be going back. We able to find the items we were looking for.
    by
    • Verified Purchase
    • Recommended
    Home Depot is one of my favorite stores to shop at. They are always helpful and friendly and usu...
    Home Depot is one of my favorite stores to shop at. They are always helpful and friendly and usually have everything I need for my home improvement projects.
    by
    • Verified Purchase
    • Recommended
    every time I visit this store I have received wonderful help - in summer garden center - ins...
    every time I visit this store I have received wonderful help - in summer garden center - inside help where ever needed
    by
    • Verified Purchase
    • Recommended
    I just want to praise Yvonne! She did a fantastic job. I walked in to buy a specific washer. Sh...
    I just want to praise Yvonne! She did a fantastic job. I walked in to buy a specific washer. She knew that model was back ordered. She got me setup with the next model up, checked out, delivery scheduled, and SO much more in 15 minutes! She was awesome. In general, the store has friendly associates. I can usually find what I need or ask someone where or what to get.
    by
    • Verified Purchase
    • Recommended
    Excellent help given for the purchase of my recent appliances. Alicia Ealons, appliance. Speciali...
    Excellent help given for the purchase of my recent appliances. Alicia Ealons, appliance. Specialist was fabulous!
    by
    • Verified Purchase
    • Recommended
    The Trussville, AL Home Depot store has an amazing staff that offers excellent customer service! ...
    The Trussville, AL Home Depot store has an amazing staff that offers excellent customer service! My husband and I are in the middle of a home reno, and I have not gone into the store once and they haven't gone above and beyond to assist me with my needs. Great Job, Trussville!
    by
    • Verified Purchase
    • Recommended
    Great Home Depot store! Staff are fast and knowledgeable!
    Great Home Depot store! Staff are fast and knowledgeable!
    by
    • Verified Purchase
    • Recommended
    Excellent customer service
    Excellent customer service
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 647 reviews

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