#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)548-5102

Tool & Truck Rental

(972)548-5108

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

252 N Custer Rd

Mckinney, TX 75071

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 604 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (604)
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Showing 1-30 of 604 reviews
It's a one stop store which caters all your home needs. Customer service at this store is outstan...
It's a one stop store which caters all your home needs. Customer service at this store is outstanding.
by
  • Verified Purchase
  • Recommended
great store
great store
by
  • Verified Purchase
  • Recommended
I was glad that out of all the home depots around this one was the only one to have the air compr...
I was glad that out of all the home depots around this one was the only one to have the air compressor I was looking for.
by
  • Verified Purchase
  • Recommended
Sorry. nobody cares if you get assistance or not.
Sorry. nobody cares if you get assistance or not.
by
  • Verified Purchase
This is a great Home Depot, one of the best, cleanest, nicest, and most helpful and friendly that...
This is a great Home Depot, one of the best, cleanest, nicest, and most helpful and friendly that I've ever been in. Thanks! Your employees are great!
by
  • Verified Purchase
The store experience was great and the personnel was outstanding. Thanks to all of personnel at t...
The store experience was great and the personnel was outstanding. Thanks to all of personnel at the McKinney, TX
by
  • Verified Purchase
  • Recommended
Each and every visit to this store is fast, easy, and totally pleasing! As a REALTOR, I am always...
Each and every visit to this store is fast, easy, and totally pleasing! As a REALTOR, I am always on the go... In preparation for my "Open House" event, I once found myself in the urgent need for directional signage and so I made a late night stop to Home Depot only discover they did not have but 1 sign on the floor. To my surprise, there were a couple Reps available to assist with my need for more signage. Turns out, there were more directional signage at the very top of the display area and I ended up leaving with plenty to help in my "Open House" event the next day. These guys were outstanding in their efficient response to my problem and getting it resolved. Love Home Depot!!!
by
  • Verified Purchase
  • Recommended
Store was clean, cart were at the entrance, employes were smilling and helpfull
Store was clean, cart were at the entrance, employes were smilling and helpfull
by
  • Verified Purchase
  • Recommended
Every time I go to THIS Home Depot the staff is always so helpful and friendly plus the store is...
Every time I go to THIS Home Depot the staff is always so helpful and friendly plus the store is so clean.
by
  • Verified Purchase
  • Recommended
I got the fix for my problem at less cost than the L store charged.
I got the fix for my problem at less cost than the L store charged.
by
  • Verified Purchase
  • Recommended
I use self-check out when possible to avoid standing in cashier lines. Store employees are gener...
I use self-check out when possible to avoid standing in cashier lines. Store employees are generally helpful. I shop at the store enough to be familiar with location of products I am looking to purchase. Assistance varies from time to time.
by
  • Verified Purchase
  • Recommended
This McKinney Home Depot has a great vibe and is loaded with friendly experts on staff. Prices a...
This McKinney Home Depot has a great vibe and is loaded with friendly experts on staff. Prices are good and competitive. The variety among products is very helpful and some products you can only find here. The great layout makes finding things easy. There are so many surprising new finds season to season which makes updating the yard fun and rewarding. Loaded with good finds and irresistible items, the seasonal area right in the front of the store is a must see! The store is well stocked with home maintenance items that are so helpful - some I discover for the first time in the Home Depot aisle. Perusing the garden area is one of my favorite guilty pleasures as I am always looking for the next perfect addition to our yard. I highly recommend this store, their products, and their wonderful staff!
by
  • Verified Purchase
  • Recommended
They have everything
Friendly and courteous staff, always available to help.
by
  • Verified Purchase
  • Recommended
Best Home Depot in or Near MCKINNEY
Friendly, knowledgeable and they remember your name and projects that you were working on; kind enough to follow through and ask you about them when they see you again! Never intimidated being a novice on some of the projects I undertake and having to ask for advise/guidance. Great Store!
by
  • Verified Purchase
  • DIY
  • Recommended
great store to shop
Melisa is a very help and nice lady who work at flooring section. Thanks for her hard work and help.
by
  • Verified Purchase
  • Recommended
Home Depot
The Home Depot on Custer is organized and the associates are always helpful
by
    • Recommended
    Helpful staff
    I was shopping for some plants for a planter at my office. Kenneth was extremely helpful in helping me choose plants I hadn't considered. Now my planter will look good throughout the seasons!
    by
    • Verified Purchase
    • Pro
    • Recommended
    Perfect shopping experience!
    My experience couldn't have been better. Clean store, friendly and helpful employees, convenience of location and speed of check out.
    by
    • Verified Purchase
    • Pro
    • Recommended
    FIVE STARS!!!
    This store is always clean, the associates are friendly, they most usually have what I'm looking for. I do lots of DIY around the house and the home depot always helps by having the right items and the right prices. GO TO THE HOME DEPOT!!!! IT IS YOUR DESTINY!!!!!
    by
    • Verified Purchase
    • DIY
    • Recommended
    Great store experience!
    The store was clean and well lit. Each employee I came across was friendly. when I needed help someone was available and very helpful.
    by
    • Verified Purchase
    • DIY
    • Recommended
    This Store is great
    The store is always clean and I am offered help by at least 2 or 3 associates every time I visit.. I was looking for mulch and plant food, Josh Barnett was very knowledgeable and helpful in not only picking the products needed but assisting in loading them in my cart and car!!! He is an asset to have as an employee.
    by
    • Verified Purchase
    • DIY
    • Recommended
    the customer service and help at this store is really great and out of way they help you to resolve your home repair issue and guidance
    The customer service experience in this store is really great
    by
    • Verified Purchase
    • Pro
    • Recommended
    Very helpful employee!
    Store employee, young man named C.J., was extremely helpful and friendly. He seemed to be very intent on making sure I was finding everything I needed.
    by
    • Verified Purchase
    • Recommended
    Great store
    Store is well organized, plenty of stock, easy to locate merchandise, friendly associates, and good prices. I shop here all the time, alway's a good experience
    by
    • Verified Purchase
    • DIY
    • Recommended
    Fantastic associate in Garden
    With associates like Ashley in garden I will always shop at the Custard location!!! This location has a little of bit of everything with great prices! Best selection I have seen in a long time! Thanks for FANTASTIC service Ashley!!
    by
      • Recommended
      Excellent customer service
      I went to another big box store and there was no one to help me. After I spent a long time in the store, I finally found someone. Then I went into Home Depot a couple of days later and Carl was right there to greet me and direct me to plumbing. I went to plumbing and the guy was right there to help me, and He knew exactly what I needed and took me directly to the product and then got it off the shelf for me. Later I went to Kitchen Cabinets and Carl noticed I had question. He went out of his way to help find the answer. I feel that everyone in the store was very friendly and helpful.
      by
      • Verified Purchase
      • DIY
      had no problems
      Rosa and Manny are great employees they always have a smile on there face
      by
      • Verified Purchase
      • Pro
      • Recommended
      Very good experience
      At the time of my purchase, the cashier (Yasmin) advised me I was entitled to a 10% discount due to being a Veteran. I thanked her but told her I did not have my Veteran ID card with me, but would be sure to bring it the next time I'm in the store for a purchase. This is just a small example of the good customer service at this Home Depot store.
      by
      • Verified Purchase
      • DIY
      • Recommended
      some store customer service people really help, some try to show that they will help but will not
      this is good store with good employees to help and some are ok
      by
      • Verified Purchase
      • DIY
      • Recommended
      Convenience
      Clean store. Associates usually very helpful. Use self-check out as much as possible.
      by
      • Verified Purchase
      • Pro
      • Recommended
      Showing 1-30 of 604 reviews

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