Reviews for Waterloo #2101

Home Depot changed their Veteran discount verification from a state issued ID to through a 3rd party that requires my uploading my DD214 with all of that information that I am not willing to share with a 3rd party I know nothing about. This especially when the State of Iowa already went through the verification process printing it clearly on their Official State Issued ID. They're fixing something that isn't broken. At the same time female employee SAM was a GREAT help.

I've been a customer here for years. Always a good experience.

Shavuot was very friendly and helpful along with the other man and woman behind the pro desk. I arrived early to get my online order and they hurried to get it all picked for me!

We are new to this area and are building a home. This Home Depot has a terrific buy online/pick up in store process. Lots of communication about my orders, plus personal phone calls when something arrives. Very friendly and well organized staff, overall very positive experience! It’s now my “go to” store for all things “home.”

Full of very helpful staff members

I was so pleased Home Depot had such a good inventory of washing machines when mine stopped working. The delivery came when expected and was done professionally and pleasantly. It is great I was given a 4 hour window and when I checked the computer on the delivery date I could see how many trips would be made before mine.

I came to Home Depot looking to replace the counter tops in my two bathrooms. They have a great selection of many kinds. I found a beautiful quartz. Can't wait to get it installed!

I'm a plant nut and you carry an amazing selection. Happy with the plant I bought.

The store is always clean and everyone is extremely helpful. We love one the managers - Gabriel. Super great to work with.

Employees helped us find all the pieces to some plumbing we needed, and now our issue is fixed! What could of cost hundreds of dollars was solved for under $30! Thanks again.

The item we were looking for wasn't stocked at the store which we had already assumed because it's not what a store like yours would normally stock which was a 24" electric range.

We were looking for a lawn mower to purchase and the employees were helpful.

Bought shingles. Fork lift driver (they only had one) couldn’t operate any better than my 87 year old mother. And he loaded 37 bundles. 10 short of the ticket amount. Then disappeared and I finished the load myself by hand.

We had a great experience shopping at this store. The employee in plumbing was helpful and friendly as well as Ben the manager and the gal who checked us out. Great job!

They had the exact product we were looking for!! Mower lift!! Everyone was very very friendly and helpful!!

While looking for supplies a Keta Dines walked right up and asked us if we found what we were looking for. She immediately assisted us by not only providing us with the names of the supplies needed but also escorted us to the items and pointed them out for us. Really appreciate her assistance.

Bought a toolbox and mounting supplies staff very helpful and friendly

My husband and I prefer home depot to the 2 other big chain stores with same services. Staff always so helpful , prices are good, and products offered better quality.

Save yourself the time and energy and go down the road to the blue home improvement store!

Clean store and friendly staff

Store were organized and in order. I have a short time in finding everything I needed. The store staff were very welcoming and helpful.

Customer service employees Patty and Bailey at Waterloo #2101 are extraordinary. They were helpful and pleasant, informative and efficient. They made the experience very good, really excellent. They knew their jobs extremely well and and were professional and courteous. I could not imagine better service.

Store 2101 is great! Lisa is an amazing cashier. She knows her job like no other! Always willing to help in any way she can.

Everyone is very friendly and helpful

Good selection of flowering plants and prices were very reasonable. It was a fun shopping trip.

Great friendly people who go out of there way to help.

Friendly smile everywhere you turn. Always willing to help!!!!!

The store was clean and the employees are friendly and helpful.