#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(509)664-1402
Tool & Truck Rental(509)664-1408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1405 Maiden Ln
Wenatchee, WA 98801
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Customer Store Reviews

  • 4.6 out of 294 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (294)
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Showing 1-30 of 294 reviews
Customer Service
The customer service is consistently outstanding from the store Manager Richard to the newest associates. Products are easy to find and the deals are good. I few weeks ago a made a major purchase of landscaping & paver blocks. The associates helped me load over 120 pavers and 40 landscaping stones without hesitation. Plus I bought the on sale saving big cash. Very satisfied. Thank you Wenatchee Home Depot.
by
    • Recommended
    Best Store
    Just purchased my 1/2” torque wrench on sale for half off. Home Depot has the best sale prices.
    by
      • Recommended
      CAREFUL with Ryobi Warranty!
      I bought a 40v mower just over a year ago. I attempted to get the Ryobi warranty. Over 2 hours on hold to get nowhere. A chat to get nowhere, and a website that gets me nowhere. I have a broken mower and no assistance from Ryobi to get it fixed. Assume you have a 1 year thru HD. RYOBI customer service is appalling.
      by
        Great sales deals
        Home Depot offers the best sales deals on quality products with raising prices! Thank you Home Depot for providing attractive and affordable pricing during this high inflationary period.
        by
          • Recommended
          1 found this review helpful
          The Best Home Needs Store in Wenatchee, WA
          This quality Electric Range was a great purchase! It is perfect for our needs.
          by
            • Recommended
            Bailey
            Bailey was very helpful! Thank You!!
            by
              • Recommended
              Employees were great!!
              Thank you Leslie, James, and Cole for the help and fantastic service!
              by
                • Recommended
                BEST PRICE
                BEST PRICE GARDEN SOIL IN THE AREA!
                by
                  • Recommended
                  Diego is AWESOME
                  Diego Thank You for helping me
                  by
                    • Recommended
                    Great Black Friday experience
                    The staff was so knowledgeable and helpful during this sale. The store was set up so it wasn’t too hard to negotiate the isles. Checkout seemed to be running smoothly too.
                    by
                      • Recommended
                      Great Customer Service
                      Bought a snowblower and had excellent help from Josue and Crystian
                      by
                        • Recommended
                        The returns clerk did not scan all my items and I did not get what I was owed.
                        See title I am owed money as I returned 4 items but the clerk only scanned two items. I did not check my receipt.
                        by
                          Plenty of Knowledgeable Employees
                          In the evening, shopping experiences, I have had here recently there is always plenty of associates to help you find things, give you feedback on your intended purposes for the product, and share their knowledge with you!
                          by
                            • Recommended
                            Best help ever
                            We had been to different stores in Wenatchee and East Wenatchee and could not get the proper help like we got here at Home Depot in Wenatchee, much appreciated them.
                            by
                              • Recommended
                              People great - sneaky with prices
                              Our customer service experience was bar none! People were great, we kind of feel like we got a little bit duped with the prices. But, the great people helped us work that out.
                              by
                                • Recommended
                                Great customer service
                                I need paint from start to finish everyone was friendly and helpful
                                by
                                  • Recommended
                                  Pro Desk Pro Help
                                  I’m not a contractor but needed to order some specific lumber. Dave at the Pro desk was very helpful asking good questions understanding my project and helping me select the appropriate sizes. Super helpful!
                                  by
                                    • Recommended
                                    Excellent Customer Service! Wenatchee WA IS THE BEST HOME DEPOT!!!
                                    If you have questions, get answers, get one on one service and feel confident and welcomed ☺️
                                    by
                                      • Recommended
                                      Customer Service in EVERY DEPARTEMENT is IMPECCABLE!!
                                      Every department at this location is very knowledgeable and courtesy is alive and well here. Thank you for your service Team Wenatchee!
                                      by
                                        • Recommended
                                        Assistance
                                        If you are ever in need of help or assistance I would recommend “Josue Ortiz” he is very easy to work with and he is very respectful
                                        by
                                          • Recommended
                                          Terrible service
                                          Worst customer service at a Home Depot
                                          by
                                            Great customer service at this Store.
                                            Great customer service at this Store.
                                            by
                                              • Recommended
                                              Helpful Staff
                                              Needed a specific bolt and without asking a staff member, Dave, asked how he could help. He knew exactly where to find what we needed and even checked us out. He had the best attitude and we could tell he enjoys his job.
                                              by
                                                • Recommended
                                                Great Service today
                                                Had trouble finding my items and they were very heavy. Richard was excellent at helping me find my items and loading them for me.
                                                by
                                                  • Recommended
                                                  GREAT SERVICE & PRODUCT SELECTION!!!
                                                  We were very impressed with the prompt, knowledgeable & friendly service.....even a partial return was so quick & streamlined and we have always trusted product quality at this store!
                                                  by
                                                    No Cashiers
                                                    Not a fan of being a free employee to help their margins. I can purchase these online for less expensive. Sadly I can no support local when local no longer supports the local employees
                                                    by
                                                      Fast and easy service
                                                      Got the carpet and pad with the help of Zeb the carpet specialist so fast and easy, I was in and out in less tha 20 minutes.
                                                      by
                                                        • Recommended
                                                        Terrible service
                                                        Decent English skills should be desirable. Employees should also know the difference between sheetrock & plywood, also how to spell both. Very frustrating shopping experience. You shouldn't just hire people then throw them out there with nothing.
                                                        by
                                                          Favorite Home Improvement Store In The Valley
                                                          Store is clean, well lit, plenty of inventory and the employees are always helpful and friendly. Always my first choice when doing honey do's around the house.
                                                          by
                                                            • Recommended
                                                            Great variety of products and helpful service people
                                                            Purchase new countertops and the service person was able to answer all our questions. Very satisfied.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 294 reviews

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