#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)726-4406

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11500 Chimney Rock

Houston, TX 77035

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 373 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (373)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 373 reviews
Great store! The Manager tonight was super nice and made sure I was taken care. Will definitely b...
Great store! The Manager tonight was super nice and made sure I was taken care. Will definitely be back!
by
  • Verified Purchase
  • Recommended
Angel was fast friendly got me out quick but more cashiers are needed lines where Extremely long
Angel was fast friendly got me out quick but more cashiers are needed lines where Extremely long
by
  • Verified Purchase
  • Recommended
Managers are great here! My only complaint about this store is the lady that works in the door se...
Managers are great here! My only complaint about this store is the lady that works in the door section. She is very rude and I would avoid having to mess with her.
by
  • Verified Purchase
  • Recommended
Great customer service by the weekend staff! I needed a new grill, and not only did they offer ...
Great customer service by the weekend staff! I needed a new grill, and not only did they offer free assembly, but also arranged delivery to my home (after it would not fit in my vehicle). All the staff I dealt with were courteous and friendly.
by
  • Verified Purchase
  • Recommended
The store is always clean and everybody is extremely helpful.
The store is always clean and everybody is extremely helpful.
by
  • Verified Purchase
  • Recommended
Has a very sexy curly hair girl at the pro desk her smile is what caught my eye but her hair make...
Has a very sexy curly hair girl at the pro desk her smile is what caught my eye but her hair makes me want her more
by
  • Verified Purchase
  • Recommended
Napoleon in electrical was awesome. He explained and assisted me with a project.
Napoleon in electrical was awesome. He explained and assisted me with a project.
by
  • Verified Purchase
  • Recommended
I love this store. The employees are extremely helpful. The store is clean and neat. The signa...
I love this store. The employees are extremely helpful. The store is clean and neat. The signage is good.
by
  • Verified Purchase
  • Recommended
The Home Depot staff was great but your subcontractor RWB Installations rude to me. They came out...
The Home Depot staff was great but your subcontractor RWB Installations rude to me. They came out to install my dishwasher and said that I had a home with copper pipe and because of that it would be additional $20.00. I said they didn’t mention that to me in the store. He said it’s because we have to provide an adapter. I said $20.00 an adapter seems expensive. He responded look we’ve got plenty of work do you want it or not? I said no for $20.00. Then he responded don’t raise your voice to me. I could not believe it.
by
  • Verified Purchase
  • Recommended
The staff was very helpful.
The staff was very helpful.
by
  • Verified Purchase
  • Recommended
Chris went above and beyond to help us! He was friendly and very attentive!
Chris went above and beyond to help us! He was friendly and very attentive!
by
  • Verified Purchase
  • Recommended
Always delightful experience. Keep up the excellent customer care.
Always delightful experience. Keep up the excellent customer care.
by
  • Verified Purchase
  • Recommended
Very poor customer service. Too many associates lingering around and have an attitude when you as...
Very poor customer service. Too many associates lingering around and have an attitude when you ask for assistance. This is most of the response, "I don't work this area." This store needs to closed down. Customer service seems to bad, worse and worser… No improvement with customer service what so ever. I am taking my business else where.
by
  • Verified Purchase
I came into the store to exchange a light bulb with my 10 year old son. While I returned the one...
I came into the store to exchange a light bulb with my 10 year old son. While I returned the one we bought I sent my son to get the correct one. While he was in front of the bulbs Chris Fields (Asst. Manager) came up to him asking him if he could be of assistance. My son told him what he was looking for and found it and handed it to him. We were on our way to a scout meeting, so Chris introduced himself to my son and vice versa, he then asked if this was for a scout project, my son said no that we needed to change the bulb in his bathroom. Chris then asked him if he was going to change it since he is a cub scout, to which my son said yes. Chris was very engaging and friendly making my son feel welcomed in the store by treating him like a regular customer and not a 10 year old. Kudos to Chris and the rest of the crew that was working this evening. We love this store and will DEFINITELY be back!!! Chris made quite the impression on both my son and I.
by
  • Verified Purchase
  • Recommended
Lots of friendly faces who are ready and willing to help accommodate customers. Nice atmosphere. ...
Lots of friendly faces who are ready and willing to help accommodate customers. Nice atmosphere. Appealing to shoppers.
by
  • Verified Purchase
  • Recommended
Everything you need is available.
Everything you need is available.
by
  • Verified Purchase
  • Recommended
I love coming to this store is so clean and friendly here at this Home Depot the other stores are...
I love coming to this store is so clean and friendly here at this Home Depot the other stores are nothing like this Meka at the paint counter is very experienced at what she does I wish all the stores at the paint counter have people like her
by
  • Verified Purchase
  • Recommended
I love coming to Home Depot when I have the most friendliest people to help Especially like Meka ...
I love coming to Home Depot when I have the most friendliest people to help Especially like Meka B.you guys need to hire more people like her
by
  • Verified Purchase
  • Recommended
Helpful and attentive associates and checkout folks!
Helpful and attentive associates and checkout folks!
by
  • Verified Purchase
  • Recommended
Nothing better than a neighborhood home depot always so clean with friendly guys at the paint desk
Nothing better than a neighborhood home depot always so clean with friendly guys at the paint desk
by
  • Verified Purchase
  • Recommended
I go to home depot needing everything
I go to home depot needing everything
by
  • Verified Purchase
  • Recommended
Store was nice and clean I think I have spoke to about 12 times and I wasn't even in the store 10...
Store was nice and clean I think I have spoke to about 12 times and I wasn't even in the store 10 minutes well stock product
by
  • Verified Purchase
  • Recommended
I have always found the employees helpful and producks available.
I have always found the employees helpful and producks available.
by
  • Verified Purchase
  • Recommended
Very Friendly Very helpful
Very Friendly Very helpful
by
  • Verified Purchase
  • Recommended
Good service
Good service
by
  • Verified Purchase
  • Recommended
Staff were very helpful and friendly.
Staff were very helpful and friendly.
by
  • Verified Purchase
  • Recommended
IF YOU ARE LOOKING FOR AWESOME CUSTOMER SERVICE. WESTBURY IS THE STORE TO GO TO
IF YOU ARE LOOKING FOR AWESOME CUSTOMER SERVICE. WESTBURY IS THE STORE TO GO TO
by
  • Verified Purchase
  • Recommended
The store was super clean. Best cashiers and friendly associates as well.
The store was super clean. Best cashiers and friendly associates as well.
by
  • Verified Purchase
  • Recommended
Store was clean Associates where friendly and helpful good assistant Products Easy to find
Store was clean Associates where friendly and helpful good assistant Products Easy to find
by
  • Verified Purchase
  • Recommended
I like this store because it is convenient and the people are very helpful and nice. Most of the...
I like this store because it is convenient and the people are very helpful and nice. Most of the products are available and it is easy to get assistance if I need it.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 373 reviews

Nearby Stores

Find Another Store

14440 Hillcroft St

Houston, TX 77085

2.86 mi

Tool & Truck Rental

(713)726-2408

Pro Service Desk

(713)726-2402

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

5445 West Loop South

Houston, TX 77081

4.82 mi

Tool & Truck Rental

(713)349-1470

Pro Service Desk

(713)349-1458

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

6800 W Sam Houston Pkwy S Pkwy South

Houston, TX 77072

5.80 mi

Tool & Truck Rental

(281)983-9604

Pro Service Desk

(281)983-9610

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm