Rated 4.5 out of 5 by 365
Rated 3.0 out of 5.0 by Bud Poor Quality Control
This toilet was easy enough to install, but I have installed many as a handyman, so it is a pretty straight forward project. It flushes well, and seems to be better than average in that regard. The problem is that the entire bottom of the toilet that sits on the floor isn't level (flush). The back, and the entire sides sit flush with the floor, but due to imprecise casting, the front curved part doesn't sit flush. It is about 1/8" off the floor, even though both sides sit flat. It's just poor quality control. I could have returned it, but it would be a 3 hour round trip, and there is no guarantee that the next one I got wouldn't suffer from the same problem.. I could caulk the front, but I think it looks cheesy, and it shouldn't be necessary, especially on a $300 toilet. See the pics.
August 7, 2016
Rated 1.0 out of 5.0 by Disappointed Poor quality control and potential disaster
I really wanted to like this toilet and everything was going great until I set the toilet. I noticed that the toilet was not sitting flush on the floor. I removed the toilet and reset a new wax ring and same result. I inspected the flange and it was about a 1/4" above the finished floor, typical.
I flipped the toilet over and checked the base with a straight edge. What I realized is that the strengthening ribs, one in front of the horn and the two to the rear, protrude above the outside edge of the base. The front edge of the base is about 3/16" below and the rear is about 1/8" below. The only way to fix the problem is to remove some tile where the ribs contract the floor or grind down the ribs. I shouldn't have to do either of those so back to the store it goes.
With all the weight of a person resting on the ribs the toilet could eventually crack due to strain. You could shim the edges all the way around but that would be a ridiculous solutions to a poorly built toilet.
I will try inspecting another unit in the store but if it's the same I will have to pass on American Standards Optum Vormax.
August 13, 2016
Rated 4.0 out of 5.0 by Schnog Awesome
Nice height, comfortable for those long hauls.... Never has clogged Up. A little pricey, but probably nothing out there for the value. So I can deal with that. easy to install. My 14 year old son did most with guidance. One of the flaps Stuck open once.....since having it for about a month. Probably just coincidence. This is our second one. Oh and most importantly.....great clearance in the front when sitting.....if you know what I mean guys.
June 7, 2016
Rated 5.0 out of 5.0 by PHANTOM Best toilet ever
Once the old commode was removed, the Optum Vormax was a breeze to put in. The tank bolts and leak proof washers were already assembled and all the tools you needed were included. The floor bolts were very easy to tighten. Just replaced the commode in my bathroom and now am looking forward to replacing my wifes commode in her bathroom.
May 17, 2016
Rated 5.0 out of 5.0 by DIYer Lives up to the promises
What a toilet, and I know what a bad one could be like. I had two of those cheapies the contractor originally installs. One flush was never enough. Most movements required a cleaning regardless of who used it.
The new AS Optum Vormax does what it says, 200% cleaner than the average. Easy to install. Quiet. Clean. I do enjoy the non-slam lid as does my sleeping wife.
Down side: Any product can have a flaw. My original AS Optum Vormax had a manufacturing flaw. It installed perfectly, no leaks. Within ten days, it started leaking from underneath. I hadn't yet sealed the base and I'm glad I waited, or procrastinated. This unit should never have left the factory. AS had attempted to seal the leak, unsuccessfully. Too bad for quality control.
With a little coercion, Home Depot did replace it with a new one.
I will be buying another for the other bathroom.
May 1, 2016
Rated 5.0 out of 5.0 by MikeQuick Just don't hold the flush lever too long and you will get a great self cleaning flush.
So far, my customers have been happy with Vormax. So far, I haven't heard of any stoppages. I think the secrete to the Vormax flush action is that one flush valve is dedicated to the "jet" hole and the other flush valve to the large, one hole, rim cleaning action. The weight of the water helps increase the "jet" hole's ability to provide a great flush. Unfortunately, if the flush lever is held too long, air pockets will develop between the flush valve and the jet hole. Usually, it will take about four lousy flushes to get rid of air.Also, it will take a few more years to see how the flush valve parts hold up. So, make sure you keep important papers.
July 9, 2016
Rated 4.0 out of 5.0 by SusieQ American Standard Toilet Optum Vormax
I like the flushing system. It works very well. I like the height. Like the elongated style.
Some small negatives - minor. FYI: The toilet happens to set out from the wall a little too far, and the top of the tank does not stay in place very well. Back is not finished well enough.
Purchased a much better soft closing lid. It could have a larger seat especially if large men are going to use it. It's a little smaller than my other American Standard with the pressure assist tank.
Little pricey. Otherwise it's a really good toilet. I purchased it for the flushing system which is superior to the regular type. I prefer the pressure assist tank but could not find one that fit my needs. Always satisfied with American Standard.
August 3, 2016
Rated 5.0 out of 5.0 by Ranchodoug Outstanding once replaced and reinstalled
We bought an Optum Vormax about a year ago. It started flushing inconsistently 4-5 months ago. It would half flush one time then flush completely the second time. I asked at the Torrance store and they suggested calling American Standard plus gave a referral to two licensed plumbers. American Standard listened to my complaint then sent a new toilet bowl for free. I used one of the plumber Home Depot recommended (Ivan's Plumbing Repair). After re-installing and adjusting the toilet, it works perfectly. The take away from my experience is to use a good, licensed plumber. This is a complex toilet and unless you know what you're doing this toilet requires proper installation.
July 10, 2016