Rated 4.4 out of 5 by 406
Rated 5.0 out of 5.0 by OldDIYerFromIL Great Toilet (second one)
Purchased this toilet today to replace one from the 80s. We've already been using the same toilet in another bathroom for over a year and we love it. Removed the old toilet (a difficult job due to corroded bolts on bottom of tank) and began unpacking this new one and WHAAAAAAT! The bowl was in several pieces. Had to take it back and get a replacement. Due to the 100 pound weight I asked a manager if we could just exchange it directly from my car. He was very kind and understanding and he had the crew bring a new one to the door. They unloaded the broken one and offered to unpack the new one to make sure it wasn't also broken, and also loaded the individual components into my car to make it easier when I got home.
The installation was as easy as the instructional video on the American Standard website showed. It went without a hitch. No leaks, no issues, solid fit. It's always been my experience that if something leaks or doesn't fit right, it's due to instructions not being followed at home. When they say hand tighten, they mean it. When they say alternatively tighten the tank bolts, they mean it. And never try to adjust the base position after you've put pressure on the wax!
Toilet flushes perfectly, and we look forward to many years of excellent flushing!!!
September 10, 2016
Rated 3.0 out of 5.0 by Bud Poor Quality Control
This toilet was easy enough to install, but I have installed many as a handyman, so it is a pretty straight forward project. It flushes well, and seems to be better than average in that regard. The problem is that the entire bottom of the toilet that sits on the floor isn't level (flush). The back, and the entire sides sit flush with the floor, but due to imprecise casting, the front curved part doesn't sit flush. It is about 1/8" off the floor, even though both sides sit flat. It's just poor quality control. I could have returned it, but it would be a 3 hour round trip, and there is no guarantee that the next one I got wouldn't suffer from the same problem.. I could caulk the front, but I think it looks cheesy, and it shouldn't be necessary, especially on a $300 toilet. See the pics.
August 7, 2016
Rated 5.0 out of 5.0 by DavidL It wouldn't allow me to edit my previous review, so I'm writing a new one, Karen, with American Standard went out of their way to make sure that our new toilet worked appropriately, they emailed us and then called us, and they went over and beyond to make sure we were happy and that the toilet was working as it should. We were blown away that they would go to the extent that they have. I installed the new tank and it works perfectly. I highly recommend this toilet, and HIGHLY RECOMMEND American Standard brand. In today's world it is hard to find a company that will go over and beyond to make sure there customers are satisfied.
October 25, 2016
Rated 1.0 out of 5.0 by Disappointed Poor quality control and potential disaster
I really wanted to like this toilet and everything was going great until I set the toilet. I noticed that the toilet was not sitting flush on the floor. I removed the toilet and reset a new wax ring and same result. I inspected the flange and it was about a 1/4" above the finished floor, typical.
I flipped the toilet over and checked the base with a straight edge. What I realized is that the strengthening ribs, one in front of the horn and the two to the rear, protrude above the outside edge of the base. The front edge of the base is about 3/16" below and the rear is about 1/8" below. The only way to fix the problem is to remove some tile where the ribs contract the floor or grind down the ribs. I shouldn't have to do either of those so back to the store it goes.
With all the weight of a person resting on the ribs the toilet could eventually crack due to strain. You could shim the edges all the way around but that would be a ridiculous solutions to a poorly built toilet.
I will try inspecting another unit in the store but if it's the same I will have to pass on American Standards Optum Vormax.
August 13, 2016
Rated 5.0 out of 5.0 by WaltHP Excellent Toilet
We replaced our MBR toilet with one of these last year and like it so much we did it for the guest bathroom a couple of days ago. (So, one toilet owned for about 9 months, the second for 3 days.) Beginning to end (turning off the water to the old stool through flushing the new stool) was about 1.5 hours. Caulking under the foot and cleanup afterwards was another .5 hour. Everything I needed was included, except for some Plumbers Putty for caulking the foot. I bought a separate wax ring and new flexible water connection, just in case, but didn't need either. Both returned today. The old toilets were hard to keep clean. The one we've had for almost a year needs almost no care.
October 11, 2016
Rated 4.0 out of 5.0 by MikeONE Very Pleased With The VorMax
This is a fairly expensive toilet, but I consider it a good value in that it's pretty quiet (especially in single flush mode) and lives up to its claim of staying cleaner than a standard toilet. Installation was no harder than any other toilet I've worked with, even considering that I swapped the flush handle which controls the two flappers with one that matched my other plumbing hardware, so I rated it excellent. I couldn't give it an excellent for quality, because there is a small porcelain defect in the bottom of the bowl. Not very noticeable (who checks out the bottom of their toilet bowl?), but it's still not perfect.
October 12, 2016
Rated 5.0 out of 5.0 by DanB Looks/works great!
Easy installation. Slow-close lid is very nice. Rectangular pedestal gives high-end look to the room. Sometimes requires a 2nd flush to clear the bowl but at 1.28 gals/flush that was almost to be expected. I purchased 2 at the same time knowing master bath remodel is next on the list. I am happy with my purchase.
October 25, 2016
Rated 5.0 out of 5.0 by RobV Very easy install, flushes great! My only complaint would be the need to "prime" with a couple of flushes anytime someone like my youngest son holds the lever down too long and drains all the water out of the tank.
October 25, 2016