Rated 4.4 out of 5 by 25
Rated 5.0 out of 5.0 by Rebella Best of the best
If you ever need a secure mailbox don't look any further this is the best of the best mailboxes. Not only is it extremely extremely well-made it's very attractive and is not an eyesore it is an asset.
February 13, 2016
Rated 2.0 out of 5.0 by Alskar Stylish but Poorly Finished and Constructed; Not Secure
First unit arrived with worn marks on the top and sides. Additionally it was dented. The dents appear to have been done prior to powder coating.
Even worse, the hinge pin had come out of the hinge by 2". It turns out this unit can be opened in about 30 seconds with just a needle-nose pliers (no key) by just pulling the hinge pin.
The second unit had no powder coating in some areas of the inner drum and bubbles on the powder coating on one side.
Manufacturer's customer service truly wants to make this right, but I am unwilling to spend any more time dealing with this. It's going back to Home Depot.
April 19, 2014
Rated 5.0 out of 5.0 by bergma This product has large capacity, very sturdy construction and many options for installation
We have noticed that light blowing snow will get into the compartment, otherwise performs very satisfactory
December 10, 2013
Rated 3.0 out of 5.0 by Will Good, but needs to be a little larger.
I purchased this box due to some "Porch Pirates" stealing a package from my front door step. The box is built well enough, but it's a little bit small for most packages delivered from Amazon. Also I have a paver front entry way and had to bolt the box to my house wall for security since the bottom bolt that's supposed to attach to concrete would have been useless. Also trying to get UPS, FedEx and USPS to use it has been difficult, I put up the little sticker it came with it, but no one seems to read it. If it was only a little bit wider, this would be a totally 5 star buy.
December 9, 2015
Rated 3.0 out of 5.0 by PatrickB Smaller than expected
It is a bit smaller than expected. Metal is thin. This unit is not weatherproof & water will enter thru lower locking door. There is an adequate size foam pad on the bottom of the unit for a soft landing of your package.
There are 4 adjustable feet for a little extra height (2" approx). All of the needed mounting hardware is included for proper ground securing.
The key comes in the lock causing the key to get bent during shipping as my key did.
December 6, 2015
Rated 4.0 out of 5.0 by Salvator182 3 Month Update
The Elephantrunk is holding up well. I placed the drop box in an area where it is exposed to the elements for the past three months and it is holding up well. The packages inside are dry and the box looks like new.
The company responded to my last post and offered to reimburse me for the lock. They sent me a Starbucks gift card for my trouble. Their concern for customer satisfaction warranted a follow-up review.
As reviewed before, I recommend this item.
March 26, 2013
Rated 5.0 out of 5.0 by librarian Exactly what I was looking for!!
I was looking for an indoor book return for my Middle School Library.
Highly recommend this product.
November 24, 2015
Rated 5.0 out of 5.0 by Arnie Very well built. Should last for ever.
I was impressed with the quality of the drop box. It is very well built and should last for ever. I could NOT get extra keys made anywhere. No one, including Home Depot, has blanks that fit.
October 15, 2013