Rated 4.4 out of 5 by 26
Rated 2.0 out of 5.0 by Alskar Stylish but Poorly Finished and Constructed; Not Secure
First unit arrived with worn marks on the top and sides. Additionally it was dented. The dents appear to have been done prior to powder coating.
Even worse, the hinge pin had come out of the hinge by 2". It turns out this unit can be opened in about 30 seconds with just a needle-nose pliers (no key) by just pulling the hinge pin.
The second unit had no powder coating in some areas of the inner drum and bubbles on the powder coating on one side.
Manufacturer's customer service truly wants to make this right, but I am unwilling to spend any more time dealing with this. It's going back to Home Depot.
April 19, 2014
Rated 5.0 out of 5.0 by bergma This product has large capacity, very sturdy construction and many options for installation
We have noticed that light blowing snow will get into the compartment, otherwise performs very satisfactory
December 10, 2013
Rated 5.0 out of 5.0 by Rebella Best of the best
If you ever need a secure mailbox don't look any further this is the best of the best mailboxes. Not only is it extremely extremely well-made it's very attractive and is not an eyesore it is an asset.
February 13, 2016
Rated 5.0 out of 5.0 by Bets Great price and product
Nice product. Perfect for the needs of an industrial business.
July 12, 2016
Rated 4.0 out of 5.0 by Salvator182 3 Month Update
The Elephantrunk is holding up well. I placed the drop box in an area where it is exposed to the elements for the past three months and it is holding up well. The packages inside are dry and the box looks like new.
The company responded to my last post and offered to reimburse me for the lock. They sent me a Starbucks gift card for my trouble. Their concern for customer satisfaction warranted a follow-up review.
As reviewed before, I recommend this item.
March 26, 2013
Rated 5.0 out of 5.0 by Arnie Very well built. Should last for ever.
I was impressed with the quality of the drop box. It is very well built and should last for ever. I could NOT get extra keys made anywhere. No one, including Home Depot, has blanks that fit.
October 15, 2013
Rated 3.0 out of 5.0 by Will Good, but needs to be a little larger.
I purchased this box due to some "Porch Pirates" stealing a package from my front door step. The box is built well enough, but it's a little bit small for most packages delivered from Amazon. Also I have a paver front entry way and had to bolt the box to my house wall for security since the bottom bolt that's supposed to attach to concrete would have been useless. Also trying to get UPS, FedEx and USPS to use it has been difficult, I put up the little sticker it came with it, but no one seems to read it. If it was only a little bit wider, this would be a totally 5 star buy.
December 9, 2015
Rated 3.0 out of 5.0 by Salvator182 Nice box for an addition to a residential porch
I purchased the Elephantrunk to receive packages at a drop location. In comparison to commercial boxes this will not substitute for security. The box arrived packaged well in a plastic bag, in a cardboard box, in a cardboard box, in a cardboard box. Yes there were three cardboard boxes. Still arrived with a slight scrape but not worth sending back. The weight of the box at about 40 lbs requires you to bolt it to a deck or concrete. I did not want to punch a hole in the concrete so I modified the inside with heavy steel plates on the three sides and filled the base with concrete adding about 80 lbs more to the bottom. The lock would not work and was cheaply made. I had to go to The Home Depot and purchase a new lock and replace/modify it. Lastly the manufactures website stated that the powder-coat was added prior to assembly, that is incorrect as I removed the base to find bare metal at the joints there (it's still galvanized at least). Al in all I, would say that this box provides an option to receive small packages when nobody is home.
December 13, 2012