Rated 4.3 out of 5 by 63
Rated 5.0 out of 5.0 by LynnM Beautiful door and Awesome Customer Service
I mistakenly thought they would cut out the hinges and doorknob and was very upset to find it was a misunderstanding. I had no way to do it myself. I asked for the manager because this was a problem. Not only did he listen sympathetically but realized how the misunderstanding happened. He felt bad about it and said he would chisel out the hinges for me and he gave me the doorknob cutting kit for free. He didn't have to do anything but he did. Above the call of duty to ensure customer satisfaction. I would like to thank Paul Fortt Jr the Pro Dept Supervisor for all the time and work you put into helping me. Otherwise, I couldn't have used this door. Super nice and professional. A supervisor who does this for a customer is awesome. Mr Fortt I can't thank you enough. You represent Home Depot very well!
June 7, 2016
Rated 4.0 out of 5.0 by Supermom If you need to cut
We'd like to replace a door (30X78) between kitchen and family room, so hired a contractor to install. We bought a door at Homedepot because Lowes has a similar French Slab door, but it won't be able to cut the bottom.
January 13, 2015
Rated 4.0 out of 5.0 by Jr Got new door
I really love the look of this door ... I would like to out one in two more areas
They could be a little cheaper but overall... Great buy
It took a bit longer to install than I thought ?. As I thought the knob hole was supposed to have been pre-drilled. ... The saleswoman ... From customer device wad great to help
The door people are alys too busy and a little less helpful
Wish there were more helpers in the door department
December 8, 2015
Rated 1.0 out of 5.0 by Bumpo Door shrunk and warped after being hung and painted.
Door shrunk and warped ~1" after being hung, primed and painted with two coats of paint. Having paid a carpenter to hang it and a painter to paint it this has NOT been a good experience!
June 11, 2013
Rated 5.0 out of 5.0 by PaulR Fit the bill
Delivered to our door, it was just what we wanted, with no unexpected surprises. We especially liked that the glass was covered in plastic, making the painting easy.
July 25, 2016
Rated 5.0 out of 5.0 by bakdor51 French interior door slab
Just received the door yesterday, so I haven't installed it yet. Looks solid and well made. My gripe is, when I ordered the door I was under the impression that they would come finished, because I was asked what color stain I wanted when I ordered it. So I have to do that myself. . I told them the measurements to the 2 hinges on my old door, so they did the cut outs at the proper locations. What the sales person didn't tell me is the directions say 3 hinges are required. So I have to install another hinge on the door frame and door, and chisel out for the hinge locations. That's something I haven't done before. My question is, has anyone installed this door with just 2 hinges, and is that working out ok ?
April 18, 2015
Rated 4.0 out of 5.0 by Wandasman Very nice door
Good quality door, very solid. The packaging could be a little better, though. We had to reorder it due to damage the first time. But it is a nice door and easy to work with.
June 25, 2016
Rated 4.0 out of 5.0 by DIYoldfart Quite good.
Liked how the door came and the french windows have a plastic over the glass, the door can be finished first, then removed the plastic that looks like it was built right into it at the factory. No fuss, no muss with masking the windows for finishing. Mine seems well made, looks very good, nice wood grains. The only problems were, this is an old house, almost nothing is square and this replaced an odd door of less that 80". Suggest in certain cases such as mine you remove the old door place on top of new door, line of the top and sides and mark all the hinge, door know and latch areas, cut to fit. And it will be a snap to replace.
May 27, 2014