Rated 4 out of 5Â by 6
Rated 5 out of 5Â by CondoManager Work as advertised
I manage 40 unit condo complex and I have installed (will need hire licensed electrician and plumber) about 10 different tankless water heater units. And this one works as advertised. Simple and intuitive installation once the licensed electrician allocate enough power to the unit. By the time the electrician and plumber's cost are added the total will probably about 2x or 3x the cost of regular water heater. HOWEVER, the saving in electricity and disaster prevention (like when conventional water heater bust and cause flooding) is well worth the project. Because the unit is tankless there is no worry about flooding when it stops working.
July 8, 2014
Rated 5 out of 5Â by shell best product
We purchased this electric water heater in 20010 from the manufacturer. This is a US made product. Excellent low cost and low electric consumption . It does not use all the modulators at one time, only when it is absolutely necessary. No more hot water heater leaks. Use on demand product. I recommend the bladder retainer that the manufacturer sells. Set your water temperature for your taste without mixing. Did have minor problem with it going out . The modulator line burnt out. But the manufacture immediately sent out the parts that needed replacing with no problems. They have the best customer service I have had in years.
April 4, 2014
Rated 2 out of 5Â by jmkjtx Can't install in my house
Bought this to convert standard water heater because of the reviews on it. Had two electricians out to give estimate on the wiring required (3 40amp breakers) only to find out that my electric box was already filled up and there was no way to fix it. I guess that is not quite right, for $5000.00 they would do some re-wiring but could not guarantee the results. Had to take it back, bummer. MAKE SURE TO GET AN ELECTRICIAN TO LOOK AT YOUR SERVICE FIRST.
October 14, 2014
Rated 5 out of 5Â by Kurt It does what I hoped for
My last house had a large gas tank-less unit so I knew what I was getting into. I know the electric versions do not have the BTUs the gas do but the new house is electric only. I went with the 24 KW unit but after install wish I had gone with the 27 KW. I called EcoSmart tech support and found out that the only difference is the heating elements. I was going to buy the three 9000 watt elements but they said they would send them for free if I paid the shipping! What a deal and what a good company. I installed the elements when they arrived only to realize I did not have three 8000's but two 9000's and one 5500 element. I was 500 shy of the 24 KW I bought but they had already corrected it so I don't care. When you install look at the top of the elements and make sure you have what you should have. Even if you don't EcoSmart's support will take care of you.
Now we have full pressure super hot water at our multi-head shower all day long. I still need to play around with the temperature on the unit for the best efficient setting but that is easy.
Just make sure you use the correct size wire and breakers and the rest is cake to install.
April 30, 2013
Rated 4 out of 5Â by BigCrzyRdNeck Fairly easy install
Was a decent install for a semi experienced person in electrical. I like the digital temp display and easy temp adjustment. So far only used for a month time will tell how well it works. Could use a list of size wire needed for the hook up I had to go online to see what size wire was needed. It does say size and how many breakers for the model.
December 31, 2013