Rated 4.7 out of 5 by 49
Rated 5.0 out of 5.0 by vega 20kw
I decided the 20kW would meet my needs. I power the generator using natural gas,
July 15, 2016
Rated 5.0 out of 5.0 by Sara A James Neat appearance
I called Mr Sparky and made an appointment. Mr Chad Blanton came out in a few days to discuss my gen needs. We came to a solution and he and Mr Dallas came back in few days for the installation. These two guys were very efficient and done a very professional job. They even replanted a flower that was in the way during installation. I was very pleased with their service and how neat and respectful they were when they replanted my flower. Mr Blanton came back after gas was installed and started the gen up. He was very helpful and explained things that I needed to know. These two guys were very curtious and professional
August 7, 2015
Rated 3.0 out of 5.0 by RobertBaltimore Must be 5 Feet From House
In Baltimore, MD the county requires it to be 5 feet away from house no matter what the manual says. The generator does not certain stickers / certifications that others have which can be closer to the house. GE Standby Generators 20KW are not the preferred generator manufactory by contractors. Where I put my generator is on a brick wall with No Windows! Also I understand that the generator has to be downgraded to a 18KW Setting with Dip Switches due to it running on Natural Gas.
November 19, 2015
Rated 5.0 out of 5.0 by blinz Great Peace of mind and best value
I bought my GE generator to replace a generac that I had nothing but problems it was the best thing I did !
1- better warranty
2-better sound and more quiet
3-cold weather kit was easy and not expensive as generac and easier to install
4-had its own pad that was not cheap
5- bought the home link so I now know what my generator and power is doing at anytime
6-has a remote monitor also so I know inside the house if there is a problem
since I replaced the Generac this unit has been so reliable and never failed to start or work great product best warranty and the best peace of mind I could have from a company with over 100 years of knowledge and reliability
February 24, 2015
Rated 5.0 out of 5.0 by DONALD A superb solution for larger homes
I have split 400 amp electric service and wanted to purchase a standby generator that could accommodate that load. The 20,000 Watt GE Symphany was the only generator that could do this at an affordable cost. The dual-transfer switches solved the first problem and I purchased 5 modules to handle the high wattage appliances in my home (3 AC compressors, a SPA and an oven). I really have to compliment the installed (Doug Dorrman of Dorrman Electric). He took care of everything from permits, to plumbing to being present at the inspections. He worked outside when it was 10 below zero and had us up and running quickly. His work was meticulous.
February 23, 2014
Rated 2.0 out of 5.0 by Verified Reviewer Constant engine problems
I have not had the generator for a year yet. It always ran rough, then during a blizzard last February it ran for 17 hours and quit. Luckily the power was back on about an hour after that. Now it will not run.. The installer has replaced the circuit board twice. Since it is now almost November and I will have to have the whole thing disconnected for construction of a garage, I may not have it at all if there is a big storm in the next two months. I am thinking perhaps it is a lemon, or I should have chosen another brand. If I am without power I will have to leave my house, this is why I paid SOOO much to have a 20Kw whole house generator installed.
October 27, 2013
Rated 5.0 out of 5.0 by My GE Stand By Power My GE Stand By Power
I had to replace a damaged 14 year old stand-by power unit with the General Electric 20KW generator. I chose GE over Generac and Kohler because of GE Symphony II power management, internal engine heater, and running DB rating. In addition, certified installation company was of "paramount" importance. Scott and Keith at Emergency Power Solutions, performed a excellent quality installation, have excellent GE product knowledge, and prompt monitoring and communications during power outages. This was a excellent investment for the safety of my family. Works wonderful !
December 12, 2014
Rated 2.0 out of 5.0 by sonnyw It look great,love the way it look.
I purchase this generator 5 weeks ago, still not installed.
August 21, 2015