Model # GXSH40V

Internet #203219780

Store SKU #126118

Store SO SKU #126118

GE 40,000 Grain Water Softener
0084691227830

GE

40,000 Grain Water Softener

  • GE SmartSoft technology learns water usage patterns
  • GE exclusive days-to-empty indicator tells you when to add salt
  • Uses up to 35% less water (vs GE Softeners made before 2009)
$44700 /each
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Product Overview

The GE 40,000-Grain Water Softener System features SmartSoft technology that monitors water usage and anticipates future demand so you don't run out of soft water. It has 125 grains per gallon maximum hardness-removal capacity and it also removes 8 PPM of iron. Handy features such as programmable operation, an alarm and indicator lights and a permanent memory offer reliable, hassle-free operation. This system has the capacity and convenience features that make it ideal for families of 4 or more.

  • GE water softeners help save on water and energy by using up to 50% less detergent for laundry and dishwashing (Based on research conducted by the Water Quality Association (WQA) Water Softener Benefits Study, 2011)
  • 40,200 grain capacity
  • Efficiency: 5100 GPG
  • Maximum hardness removal: 125 GPG
  • Maximum iron removal: 10 PPM
  • Salt storage capacity: 230 lbs.
  • GE exclusive SmartSoft technology, ensures there is always plenty of softened water available by learning a family's water-use patterns
  • GE exclusive days to empty indicator feature makes sure you never have to guess when to refill the salt tank
  • Uses up to 35% less water (based on internal analysis verses GE water softeners manufactured prior to 2009)
  • GE exclusive salt saver, helps reduce salt consumption and uses up to 34% less salt (based on internal analysis verses GE water softeners manufactured prior to 2009)
  • GE exclusive custom select blending valve, allows you to select how soft you want your water
  • Self-cleaning sediment filter protects your home's plumbing
  • Plumbing connection up to 1.25 in.
  • Click here to schedule a FREE in-home water analysis or schedule an installation service  (click or call: 877-417-8223)









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Customer Questions & Answers

my water taste very salty. how do i correct that?

Asked by: randy
Can salt enter my drinking water? No. Salt's sole purpose in your water softener is to regenerate the resin beads that actually take the hardness out of your water. This exchange does not make your water taste salty or significantly increase your sodium intake.
Answered by: scoobydoo
Date published: 2017-04-29

I just inboxed my water softener and it doesn't sit flat on the floor,?

I took it out of the box and set it on the floor. It was almost like it was stuck on top of a small object or something. I leaned it over a bit and snapped a picture of the bottom. It almost looks like the plastic lost its shape a bit while packaged and the problem will correct itself when it is full of salt and water.
Asked by: Doityourselfer
Same experience here. The instructions mention it and tell you you that it will flatten out as you add salt and water. It does. You just have to adjust it a few times as you add material, but it will level out.
Answered by: DrScott
Date published: 2017-06-08

Does it require pellets or granular salt

Asked by: Jill
Hi Jill- This is Sue at GE Appliances. We are happy to provide assistance! Only clean, 99.5% pure water softening salts should be used in the water softener. We recommend using Nugget, Pellet, or coarse Solar salts. Potassium chloride (KCl) can also be used as an alternative to sodium chloride (salt - NaCl) in the softener. The type of salt (KCl or NaCl) does not have an affect or make a difference on the capacity to remove, ferrous iron from the water. Do not use rock, block, granulated table, ice cream making, ice melting salts or salts that are high in impurities. These contain dirt and sediments or will mush and cake, causing maintenance problems. Thanks for checking!
Answered by: GE Answers
Date published: 2017-07-02

I removed a big salt clog in my water softener and cleaned and refilled the unit with new Morton ...

I removed a big salt clog in my water softener and cleaned and refilled the unit with new Morton solar salt crystals. I poured three gallons of water and added salt up to level four in the salt tank. I just used three bags of salt to avoid having a salt clog again. A day has passed and I noticed that the unit was not recharging at 3:00 AM as scheduled. Should I manually recharge the unit or could this be another type of issue with it not working?
Asked by: whitesoxfan
Recharging is based on usage. It is not time dependant, nor does changing or adding salt after it. If there is any concern about the cycling, you can perform a manual 'recharge now' action. Refer to the manual for details. That will allow you to make sure it's working properly. I don't know if there's any menu options to indicate recharge status. The clog (or salt bridge per the manual) should not affect the schedule at all. Also, I just re-read your question and see you filled it with Solar Salt. That's not the right additive. You should be using pellets, not rock salt. Please refer to the manual for details.
Answered by: DIYGuy
Date published: 2017-07-02
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Customer Reviews

40,000 Grain Water Softener is rated 4.5 out of 5 by 705.
Rated 5 out of 5 by from I've had this installed for a bit over a week now and everything has been great so far. It broug... I've had this installed for a bit over a week now and everything has been great so far. It brought our hardness from ~30 gpg down to ~0 gpg from our testing with an off-the-shelf kit. The instructions to install were clear. I've never installed anything like this before and was able to figure it out without much of a problem. The few issues/point of confusion that I did have were cleared up easily with online resources. I had to make one call to their support line for a couple of questions and they took my call fast and knew what I was talking about right away to help. The only issue that I have with it is that routing the drain hoses has been a challenge. They don't include quite as much as I needed with it and it won't stop trying to coil in on itself.
Date published: 2017-03-15
Rated 5 out of 5 by from Wonderfully efficient for Arizona hard water. We bought online and picked it up, which was seamle... Wonderfully efficient for Arizona hard water. We bought online and picked it up, which was seamless. We're using it for a family of 3 adults and 1 teen. Our water is so soft. It tastes and feels great and the recharge cycle is minimal compared to our previous 9 year old GE 30,000 grain unit. The only issue we had was installation; we had to buy pipe and solder since the space between the old hook up and the new was substantially different. It hadn't occurred to me that the hook up may not be universal and the dimensions weren't listed online. If I did it again, I'd measure my existing unit and compare it to the new unit before I took it home to save the additional trip for supplies. Bottom line, we love it!
Date published: 2017-04-18
Rated 3 out of 5 by from I have had this softener about two months. Since then, it has not cycled automatically. I have ... I have had this softener about two months. Since then, it has not cycled automatically. I have manually recharged the unit once. I spoke to a customer service person using the number provided in the manual. She was less than helpful, in fact rude. Her suggestion: raise the hardness number. I realize that the overall rating for the unit is high and that is one reason I bought the GE. I will give it another month and see haste happens. Incidentally, GE dropped my review and did not run it since "it did not meet review guidelines"!
Date published: 2017-03-09
Rated 5 out of 5 by from Absolutely perfect upgrade for the household, replaced a 10 yr old unit that was "getting old". I... Absolutely perfect upgrade for the household, replaced a 10 yr old unit that was "getting old". Intuitive clear owner's manual, fittings and gaskets were bagged and sealed, well packed. Using ~18 inch flex hoses located right next to the softeners in the store to make quick connections between the softener and 3/4 " in/out water piping is a real time saver, saves fooling around with sweat soldering and pipe fitting. The hardest part of the experience was "getting it from the driveway to downstairs, and getting it out of the box". The install itself is a piece of cake, we noticed the water quality improvement right away in the shower and the dishes.
Date published: 2017-03-14
Rated 4 out of 5 by from The GE water softener is now functioning well. This is about the 8th softener I have installed an... The GE water softener is now functioning well. This is about the 8th softener I have installed and while the directions are clear be careful with the slide in fittings. Be sure to really push them in tight and be generous with the plumbers grease or there will be a leak. The other issue is once installed the logic circuit took about ten days to really allow the softener to produce super soft water. I like my water to feel like lotion and it does now but took some time. Being more or less rectangular it takes up less room than the round one but causes you to have to knock the salt pellets down around the resin tank.
Date published: 2017-01-30
Rated 4 out of 5 by from Wow, what a difference. I'm on well water and just bought the house last year. I knew the water w... Wow, what a difference. I'm on well water and just bought the house last year. I knew the water was hard, but until I got some test strips didn't realize how hard. I was about 15gpg. The install was super smooth, as I got the 1" FIP to 3/4" Sharkbite hose. It took me longer to find my cutter to cut the PVC to install than to actual hook up and setup. I do have to knock off 1 star because the injection molded plastic. At the bottom it did not sit flat, so I had to make a stand from studs to support the unit from the front and back. It wobbled without any support.
Date published: 2017-05-12
Rated 5 out of 5 by from I've wanted a water softener system for years, especially after seeing what it did for my brother... I've wanted a water softener system for years, especially after seeing what it did for my brother's water problems just up the road from me. His system has the separate resin tank and salt reservoir, requires annual servicing by a technician (it has a mechanical dial system), and cycles no matter how much water is used. It cost him about $1,500, plus the cost of the annual service. He also has to keep an eye on the salt levels. I was installing a new water heater and moving his water softener system recently when I decided to do more research. I noticed this GE unit at The Home Depot. It was one combined unit, metered the water usage to only cycle when necessary, included a built-in self-clearing silt filter (I'm on a well), and had a great warranty (1 year everything/3 year electronics/10 year resin tank). It even has alarms that let you know when the salt is getting low (even though the countdown timer shows it will be a long time before I need to add any). I had my water tested at a local testing lab before installation, then again after installing the unit (about $90). This gave me the proper settings, and confirmed the unit was in fact removing everything from the water (no sales person bias). I also called the GE customer service line to confirm what setting should be used for my water and I received very fast and friendly service. I decided to use the potassium chloride for many reasons, and GE customer service recommended dialing up the settings a bit to compensate, although I'm not sure it was necessary at that point (I had already set the unit a little higher and confirmed the results with the water test). It has been over three months now and all of our fixtures are staying nice and clean (minor rust staining gone), and the water tastes much better without water filters. I only wish I could have done this 16 years ago when we built our home. My wife and I see this as the best home improvement project we've done in years!
Date published: 2016-11-29
Rated 4 out of 5 by from I'm happy with this product. Set-up was super easy and the install was not that bad. The unit is ... I'm happy with this product. Set-up was super easy and the install was not that bad. The unit is plastic which was concerning at first, however it seems to be pretty solid and should last a few years. The unit was slightly wobbly at first when it was empty which I did not like. However, it is molded plastic so that does happen. Once the unit is filled with Salt and water it all takes form so it stands solid now. I connected to 3/4" PEX and installed three ball valves so I could isolate the unit from my plumbing directly if I ever have the need. I would recommend doing this as well for the added $10 or so per ball valve. It may save you some headache in the future. If I would do it again I would have purchased 10ft straight sections of PEX rather than a roll. The PEX at this size is not forgiving and was giving me some issues with trying to make and maintain a straight section of PEX. All and all I'm happy with the product as it does what is advertised.
Date published: 2016-11-23
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