Model # GXSH40V

Internet #203219780

Store SKU #126118

Store SO SKU #126118

GE 40,000 Grain Water Softener
0084691227830

GE

40,000 Grain Water Softener

  • Exclusive blending valve - customize the feel of your water
  • Self-cleaning sediment filter protects your home’s plumbing
  • High capacity for plumbing from ¾ - 1 ¼ in.; install kit included
$447.00 /each

Frequently Bought Together

Product Overview

The GE 40,000-Grain Water Softener System features SmartSoft technology that monitors water usage and anticipates future demand so you don't run out of soft water. It has 125 grains per gallon maximum hardness-removal capacity and it also removes 8 PPM of iron. Handy features such as programmable operation, an alarm and indicator lights and a permanent memory offer reliable, hassle-free operation. This system has the capacity and convenience features that make it ideal for families of 4 or more.

  • GE water softeners help save on water and energy by using up to 50% less detergent for laundry and dishwashing (Based on research conducted by the Water Quality Association (WQA) Water Softener Benefits Study, 2011)
  • 40,200 grain capacity
  • Maximum hardness removal (125 GPG)
  • Maximum iron removal (8 PPM)
  • Efficiency (5100 GPG)- salt capacity (230 lbs.)
  • GE exclusive custom select blending valve, allows you to select how soft you want your water
  • GE exclusive salt saver, helps reduce salt consumption and uses up to 34% less salt (based on internal analysis verses GE water softeners manufactured prior to 2009)
  • GE exclusive SmartSoft technology, ensures there is always plenty of softened water available by learning a family's water-use patterns
  • GE exclusive days to empty, makes sure you never have to guess when to refill the salt tank
  • Uses up to 35% less water (based on internal analysis verses GE water softeners manufactured prior to 2009)
  • Self-cleaning sediment filter protects your home's plumbing
  • Plumbing connection up to 1.25 in.
  • Installation services are not an checkout option for this product, delivery only, check with your local store regarding possible installation options






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Warranty / Certifications

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Customer Questions & Answers

my water taste very salty. how do i correct that?

Asked by: randy
Can salt enter my drinking water? No. Salt's sole purpose in your water softener is to regenerate the resin beads that actually take the hardness out of your water. This exchange does not make your water taste salty or significantly increase your sodium intake.
Answered by: scoobydoo
Date published: 2017-01-07

Does it require pellets or granular salt

Asked by: Jill
Hi Jill- This is Sue at GE Appliances. We are happy to provide assistance! Only clean, 99.5% pure water softening salts should be used in the water softener. We recommend using Nugget, Pellet, or coarse Solar salts. Potassium chloride (KCl) can also be used as an alternative to sodium chloride (salt - NaCl) in the softener. The type of salt (KCl or NaCl) does not have an affect or make a difference on the capacity to remove, ferrous iron from the water. Do not use rock, block, granulated table, ice cream making, ice melting salts or salts that are high in impurities. These contain dirt and sediments or will mush and cake, causing maintenance problems. Thanks for checking!
Answered by: GE Answers
Date published: 2017-04-16

I removed a big salt clog in my water softener and cleaned and refilled the unit with new Morton ...

I removed a big salt clog in my water softener and cleaned and refilled the unit with new Morton solar salt crystals. I poured three gallons of water and added salt up to level four in the salt tank. I just used three bags of salt to avoid having a salt clog again. A day has passed and I noticed that the unit was not recharging at 3:00 AM as scheduled. Should I manually recharge the unit or could this be another type of issue with it not working?
Asked by: whitesoxfan
Recharging is based on usage. It is not time dependant, nor does changing or adding salt after it. If there is any concern about the cycling, you can perform a manual 'recharge now' action. Refer to the manual for details. That will allow you to make sure it's working properly. I don't know if there's any menu options to indicate recharge status. The clog (or salt bridge per the manual) should not affect the schedule at all. Also, I just re-read your question and see you filled it with Solar Salt. That's not the right additive. You should be using pellets, not rock salt. Please refer to the manual for details.
Answered by: DIYGuy
Date published: 2017-01-10

How hard is it to install by yourself?

Asked by: Kevin
Hi Kevin- This is Sue at GE Appliances. Thanks for viewing! Installation requires basic knowledge of plumbing. Also, it is recommended to use two or more people to move and install the water Softener. Failure to do so can result in back or other injury. We suggest to view the Installation Instructions at the following link for complete details. Failure to comply with these installation instructions will void the product warranty, and the installer will be responsible for any service, repair or damages caused thereby: http://www.homedepot.com/catalog/pdfImages/ef/ef792180-cd7a-4017-ad70-a9888b4ab4ac.pdf - To find an authorized installer in your area, call 1-800-952-5039. Thanks for checking with us!
Answered by: GE Answers
Date published: 2017-03-21
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Customer Reviews

40,000 Grain Water Softener is rated 4.5 out of 5 by 666.
Rated 5 out of 5 by from I've wanted a water softener system for years, especially after seeing what it did for my brother... I've wanted a water softener system for years, especially after seeing what it did for my brother's water problems just up the road from me. His system has the separate resin tank and salt reservoir, requires annual servicing by a technician (it has a mechanical dial system), and cycles no matter how much water is used. It cost him about $1,500, plus the cost of the annual service. He also has to keep an eye on the salt levels. I was installing a new water heater and moving his water softener system recently when I decided to do more research. I noticed this GE unit at The Home Depot. It was one combined unit, metered the water usage to only cycle when necessary, included a built-in self-clearing silt filter (I'm on a well), and had a great warranty (1 year everything/3 year electronics/10 year resin tank). It even has alarms that let you know when the salt is getting low (even though the countdown timer shows it will be a long time before I need to add any). I had my water tested at a local testing lab before installation, then again after installing the unit (about $90). This gave me the proper settings, and confirmed the unit was in fact removing everything from the water (no sales person bias). I also called the GE customer service line to confirm what setting should be used for my water and I received very fast and friendly service. I decided to use the potassium chloride for many reasons, and GE customer service recommended dialing up the settings a bit to compensate, although I'm not sure it was necessary at that point (I had already set the unit a little higher and confirmed the results with the water test). It has been over three months now and all of our fixtures are staying nice and clean (minor rust staining gone), and the water tastes much better without water filters. I only wish I could have done this 16 years ago when we built our home. My wife and I see this as the best home improvement project we've done in years!
Date published: 2016-11-29
Rated 4 out of 5 by from I'm happy with this product. Set-up was super easy and the install was not that bad. The unit is ... I'm happy with this product. Set-up was super easy and the install was not that bad. The unit is plastic which was concerning at first, however it seems to be pretty solid and should last a few years. The unit was slightly wobbly at first when it was empty which I did not like. However, it is molded plastic so that does happen. Once the unit is filled with Salt and water it all takes form so it stands solid now. I connected to 3/4" PEX and installed three ball valves so I could isolate the unit from my plumbing directly if I ever have the need. I would recommend doing this as well for the added $10 or so per ball valve. It may save you some headache in the future. If I would do it again I would have purchased 10ft straight sections of PEX rather than a roll. The PEX at this size is not forgiving and was giving me some issues with trying to make and maintain a straight section of PEX. All and all I'm happy with the product as it does what is advertised.
Date published: 2016-11-23
Rated 1 out of 5 by from Your GE warranty support will be questionable. Have had it for 1 year. Was failing to soften wat... Your GE warranty support will be questionable. Have had it for 1 year. Was failing to soften water by end of the 1 year. Apparently, the warranty works like this. When you call the GE warranty #, you will be told to find the closest GE approved repairman, to call that repairman, and set an appointment to fix the softener. When you receive the bill for the visit, you must submit that bill to GE for refund, if approved. In effect, you will be on the hook for the warranty repair of your new softener to the end, with the hope of a refund. I immediately had trouble, as the GE representative will not have a current list of GE approved repairmen in your area. The 1st repairman I contacted had withdrawn from repairing GE softeners 2 yrs ago. The warranty should work like this: You call GE warranty #, the GE representative then contacts the approved repairman, gives them a warranty repair ticket #, repairman calls you to schedule appt, repairman repairs the softener and done. I need to find a more reliable softener. This gave me 1/2 a year of soft water. Insist on the GE representative to issue the repairman a warranty repair ticket. Don't be stuck with the tab.
Date published: 2016-11-18
Rated 1 out of 5 by from STAY AWAY....This thing has major issues. Check the forums. GE knows it too they replace mine aft... STAY AWAY....This thing has major issues. Check the forums. GE knows it too they replace mine after a few months because of the brine issues everyone else is having. No one knows for sure why it fails either. Seems to be a design flaw. The tech tried to say it was something I did. Stay way from this unit. I rebuilt my mortem unit after 10 years of use and I never had any issues with it until then. I know softeners inside and out. This unit has a flaw that is still a mystery. Seems to be in the valve body or disk. BE replaced it but how long will it last? STAY AWAY........GE Service is horrible. Took over a month of back and forth to get it replaced... STAY AWAY... I am willing to bet that most of these five star reviews are owners of it for only a few months.
Date published: 2016-12-28
Rated 3 out of 5 by from I have had this softener about two months. Since then, it has not cycled automatically. I have ... I have had this softener about two months. Since then, it has not cycled automatically. I have manually recharged the unit once. I spoke to a customer service person using the number provided in the manual. She was less than helpful, in fact rude. Her suggestion: raise the hardness number. I realize that the overall rating for the unit is high and that is one reason I bought the GE. I will give it another month and see haste happens. Incidentally, GE dropped my review and did not run it since "it did not meet review guidelines"!
Date published: 2017-03-09
Rated 1 out of 5 by from This unit failed after 1 year and 4 months, with a main valve leak. This is not covered after 1 ... This unit failed after 1 year and 4 months, with a main valve leak. This is not covered after 1 year. Save yourself some grief and some money, but a more expensive brand with a 5 year warrantee. Very disappointed with GE service, and their poor products. Do not buy this product.
Date published: 2016-11-15
Rated 5 out of 5 by from A favorably priced unit with many features, and very easy to install. General Electric does not... A favorably priced unit with many features, and very easy to install. General Electric does not actually manufacture water softeners. GE units are made by the same company that manufactures Sears Kenmore, North Star, EcoWater and several other brands. The basic guts are identical, but features do vary. General Electric (GE) labeled units have some nice features, optional extra or longer rinse for sediment laden water, light indicator for low salt levels, and an alarm that beeps when salt is almost gone, and a bypass valve is included. A bypass lets you use hard water for lawn watering, etc. so you are not wasting soft water. . Cosmetically, the General Electric labeled units are among, if not thee, best looking on the market, which was a consideration for me when purchasing a softener, as mine is in a visible area of the garage. Price-wise, the General Electric labeled units I found to be lowest in cost of all the other labels under which this unit is marketed. Also nice is that Home Depot had this in stock and I was able to order it online. When I got to Home Depot it was sitting on a flatbed cart, at the service desk, waiting for me to pick it up. Unfortunately, General Electric sold their appliance division (which includes all of their SmartWater products) to Haier Corporation, in June 2016. Haier pays GE a licensing fee to put the "GE" logo on all of the Haier produced products now. Haier is a communist China owned company so I don't know how Haier will honor GE's warranty. Since finding out about the GE divestiture of their appliance division I will no longer be purchasing any GE product as I do not want to support Haier. But as far as form and function of this softener, it is top notch.
Date published: 2016-10-29
Rated 5 out of 5 by from Absolutely perfect upgrade for the household, replaced a 10 yr old unit that was "getting old". I... Absolutely perfect upgrade for the household, replaced a 10 yr old unit that was "getting old". Intuitive clear owner's manual, fittings and gaskets were bagged and sealed, well packed. Using ~18 inch flex hoses located right next to the softeners in the store to make quick connections between the softener and 3/4 " in/out water piping is a real time saver, saves fooling around with sweat soldering and pipe fitting. The hardest part of the experience was "getting it from the driveway to downstairs, and getting it out of the box". The install itself is a piece of cake, we noticed the water quality improvement right away in the shower and the dishes.
Date published: 2017-03-14
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