0084691227830

GE

Model # GXSH40V

Internet # 203219780

Store SKU # 126118

Store SO SKU # 126118

40,000 Grain Water Softener

Was  $497.00
$447.00 /each

Save $50.00 (10%)

  • Easy to use up-front electronic controls
  • Status light indicator
  • Use 50% less detergent with softer water

Frequently Bought Together

Product Overview

The GE 40,000-Grain Water Softener System features SmartSoft technology that monitors water usage and anticipates future demand so you don't run out of soft water. It has 125 grains per gallon maximum hardness-removal capacity and it also removes 10 PPM of iron. Handy features such as programmable operation, an alarm and indicator lights and a permanent memory offer reliable, hassle-free operation. This system has the capacity and convenience features that make it ideal for families of 4 or more.

  • GE water softeners help save on water and energy by using up to 50% less detergent for laundry and dishwashing (Based on research conducted by the Water Quality Association (WQA) Water Softener Benefits Study, 2011.)
  • 40,200 Grain capacity
  • Maximum hardness removal (125 gpg)
  • Maximum iron removal (10 ppm)
  • Efficiency (5100 gpg)- Salt Capacity (230 lbs)
  • GE exclusive custom select blending valve, allows you to select how soft you want your water
  • GE exclusive salt saver, Helps reduce salt consumption and uses up to 34% less salt (Based on internal analysis verses GE water softeners manufactured prior to 2009)
  • GE exclusive SmartSoft technology, ensures there is always plenty of softened water available by "learning" a family's water-use patterns
  • GE exclusive days to empty, makes sure you never have to guess when to refill the salt tank
  • Uses up to 35% less water (Based on internal analysis verses GE water softeners manufactured prior to 2009)
  • Self-cleaning sediment filter protects your home’s plumbing
  • Plumbing connection up to 1.25 in.
  • Installation services are not an checkout option for this product, delivery only. Check with your local store regarding possible installation options

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents.  Download a free copy from the Adobe Web site.

Specifications

Dimensions

Product Depth (in.) 
22.4375 
Product Height (in.) 
47.625 
Product Width (in.) 
14.4375 
Tank Length (in.) 
47.625 
Tank Width (in.) 
14.4375 

Details

Color Family 
Grays 
Features 
Alarm,Indicator light(s),Permanent settings memory,Programmable 
Includes 
Installation kit 
Iron reduction (ppm) 
10 
Maximum Grain Capacity (grains) 
40000 
Maximum hardness removal (grains per gallon) 
125 
Output betweeen refills (gallons) 
4000 
Product Weight (lb.) 
100 lb 
Quantity (cu. ft.) 
1.107 
Regeneration time (min.) 
123 
Returnable 
90-Day 
Salt Storage Capacity (lbs.) 
230 lb 
Service Flow Rate @ 15 psi dropp (gallons per min.) 
9.5 gal (US)/min 
Water required for regeneration (gallons) 
37 

Warranty / Certifications

Manufacturer Warranty 
Parts Warranty Limited 1-year entire appliance Limited 3-Year Electronic Monitor Limited 10-year brine/resin tank Labor Warranty Limited 1-year entire appliance Warranty Notes See written warranty for full details 

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Customer Questions & Answers

196 Questions383 Answers

Customer Questions & Answers

40,000 Grain Water Softener
40,000 Grain Water Softener

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This question is from 40,000 Grain Water Softener
 
5 answers

How many feet does the unit sit out from the wall measuring from wall to front of unit?

This question is from 40,000 Grain Water Softener
Asked by
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July 22, 2016
Example: I have looked at the manual and can't figure out what I did wrong.
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Answers (5)

Asked by
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July 26, 2016
Answer: 
Hello Scott - this is Nancy at GE Appliances and I am happy to help you. There are no specific requirements defined for space clearance for softeners, but there are practical limitations that will define a good installation. The product dimensions and graphics showing the general shape of the bypass valve are shown in the Installation Instructions. Please refer to drawings on pages 8 (Dimensions), 10 Read More
Hello Scott - this is Nancy at GE Appliances and I am happy to help you. There are no specific requirements defined for space clearance for softeners, but there are practical limitations that will define a good installation. The product dimensions and graphics showing the general shape of the bypass valve are shown in the Installation Instructions. Please refer to drawings on pages 8 (Dimensions), 10 (Single Bypass Valve), and 11 (Typical Installation) in the Installation Instructions through the following link: http://www.homedepot.com/catalog/pdfImages/ef/ef792180-cd7a-4017-ad70-a9888b4ab4ac.pdf These instructions also provide guidance to avoid blocking access to shut off valves, etc. as well as directing to local and state plumbing codes for information on meeting installation guidelines. The bypass valve extends approximately 3" to 4” from the rear of the unit. An additional space of 1" to 2" would probably be beneficial for actuation of the bypass valve in most installations but is not required. I hope this helps! Thanks for checking with us! Read Less
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Asked by
Pflugerville, Tx
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Home Improvement Profile: DIYer
July 23, 2016
Answer: 
Mine only sits 8" from the back wall and 10" from the side it doesn't need any space other then room to hook up.
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Asked by
San Antonio
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Home Improvement Profile: DIYer
July 23, 2016
Answer: 
Of course it depends on how close to the wall you try to get it, but mine is 26.5 inches from wall to front. That includes about one inch from the wall to the bypass assembly in the back.
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Asked by
Palm Springs ca
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July 23, 2016
Answer: 
I doubt that you did any thing wrong. What is not clearly outlined in the instructions, is the length of the manifold. You need to add the depth of the unit, then add the manifold,
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July 22, 2016
Answer: 
The dimensions are 22.4375"D x 14.4375"W x 47.625"H.
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This question is from 40,000 Grain Water Softener
 
5 answers

is the electrical hookup 120 or 240 volts?

This question is from 40,000 Grain Water Softener
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June 25, 2016
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Asked by
Jackson, MI
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July 7, 2016
Answer: 
120
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Asked by
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June 28, 2016
Answer: 
Hello odie - this is Nancy at GE Appliances and I am happy to help you. The water softening system works on 24 volt-60 Hz electrical power only. Be sure to use the included external power supply. The external power supply must be plugged into an indoor 120 volt, grounded outlet only. I hope this helps!
Thanks for checking with us!
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Asked by
Pflugerville, Tx
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June 27, 2016
Answer: 
This is 120v easy install.
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Asked by
Albuquerque, N. M.
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June 27, 2016
Answer: 
This unit is always 120 volt.
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Asked by
Palm Springs ca
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June 26, 2016
Answer: 
120 volt
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This question is from 40,000 Grain Water Softener
 
5 answers

How often should this unit recharge?

This question is from 40,000 Grain Water Softener
Asked by
Vermont
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July 18, 2015
I installed this unit a little over a month ago. I use about 31 gallons per day (according to the water softener display). I am somewhat concerned as I can see no evidence that the unit has recharged at all during the past month. Is this possible? The unit reports 91% capacity when I checked the readout.

When I did the water hardness test (using strips from a kit from Home Depot), it reported that my water was not particularly 'hard'. Does this make sense or do I have a defective unit?

Thank you in advance!
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Asked by
Alberta, Canada
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November 27, 2015
Answer: 
Hmm.. 31 gallons/day for a month is under 1,000 gallons. The stated recharge cycle is 4,000 gallons, or about 4 months at your level of usage. And you are wondering if it is possible that the unit has not recharged?
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Asked by
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July 21, 2015
Answer: 
Hello GyroMan - this is Nancy at GE Appliances and I am happy to help you. To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. The water softener will regenerate about every 3-6 days. The water softener uses several factors to determine when to regenerate: The total capacity of the water softener in GPG (grains per Read More
Hello GyroMan - this is Nancy at GE Appliances and I am happy to help you. To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. The water softener will regenerate about every 3-6 days. The water softener uses several factors to determine when to regenerate: The total capacity of the water softener in GPG (grains per gallon). The water hardness setting that was programmed into the control when it was first installed. Make sure the setting matches with your local conditions. Actual water usage per day.
The water usage patterns as they are developed over time. I hope this helps! Thanks for checking with us!
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Asked by
Vermont
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July 21, 2015
Answer: 
I left a "U" loop in the recharge discharge hose near its 'drain' end. If the unit had recharged, that loop would have contained some amount of residual water from the process. It has consistently remained dry. I am 99% sure this unit has never recharged since the first time I manually triggered the initial recharge.
If the 'strip test' that I used (to check for water hardness) was accurate and I Read More
I left a "U" loop in the recharge discharge hose near its 'drain' end. If the unit had recharged, that loop would have contained some amount of residual water from the process. It has consistently remained dry. I am 99% sure this unit has never recharged since the first time I manually triggered the initial recharge.
If the 'strip test' that I used (to check for water hardness) was accurate and I actually have water which is not particularly hard, could that explain why the unit has not recharged in almost 6 weeks? It seems that it should have recharged at least once during that time. Or is it more likely that the unit is defective or misconfigured somehow?
Thanks again in advance! Read Less
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Asked by
Vermont
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July 20, 2015
Answer: 
I left a 'U' shaped loop in the discharge hose which, if the unit had recharged even once, should contain some residual water from the process. The entire hose is dry with no sign of ever having had any water pass through it. I am 99% confident that the unit has not recharged since I installed it.
Could I have installed a very over-sized unit for my needs? I had assumed that the test that I did to Read More
I left a 'U' shaped loop in the discharge hose which, if the unit had recharged even once, should contain some residual water from the process. The entire hose is dry with no sign of ever having had any water pass through it. I am 99% confident that the unit has not recharged since I installed it.
Could I have installed a very over-sized unit for my needs? I had assumed that the test that I did to determine how hard the water was had yielded incorrect results (it said my water was not particularly hard). If it was, indeed, accurate, would this explain why the unit has not recharged in almost 6 weeks at this point? Or is it more likely that the unit is defective or improperly configured? Read Less
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Asked by
Palm Springs ca
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July 20, 2015
Answer: 
What type of evidence do you expect? The unit is factory programed to recycle about 2:00 am. Unless you are very near the unit, you will not hear the recycle.
I suggest you check the capacity in about 15 days, my guess is that it will show about 89%
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This question is from 40,000 Grain Water Softener
 
4 answers

Does the control panel indicate the amount of water that has been used each day or when the next regeneration may occur?

This question is from 40,000 Grain Water Softener
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NJ
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June 3, 2016
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Asked by
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June 14, 2016
Answer: 
Hi JK- This is Sue at GE Appliances. Yes, it will display the average gallons of water used by
the household each day over the past seven-day period. For the first several weeks of operation, the DAYS TO EMPTY may provide erratic operation. It takes a couple of months for the water softener to learn your water usage pattern. Once it does this, it will accurately determine actual salt usage pattern. The
Read More
Hi JK- This is Sue at GE Appliances. Yes, it will display the average gallons of water used by
the household each day over the past seven-day period. For the first several weeks of operation, the DAYS TO EMPTY may provide erratic operation. It takes a couple of months for the water softener to learn your water usage pattern. Once it does this, it will accurately determine actual salt usage pattern. The words DAYS TO EMPTY and a number are shown in the lower half of the display. This information is shown in the normal run display. This is to inform the user of the number of days before the salt level in the brine tank reaches Level 0. There will be salt left in the salt tank, but it may not be sufficient to fully recharge the system. Thanks for checking with us!
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Asked by
Flint
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June 6, 2016
Answer: 
It gives you andaily average of water used. You set the regeneration time usually around 2 or 3 a.m. Is common, also that time is stored on the display screen.
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June 5, 2016
Answer: 
This product uses indicator lights to relay information.
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Asked by
palmdale, calif.
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June 5, 2016
Answer: 
yes it will show your average last 7 days usage. It updates this every day at midnight.
Also it tells you what percentage of soft water capacity you still have left. But doesn't report what day or days until next regeneration. All this info is reported on page 20 of the manual...
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Customer Reviews

Rated 4.5 out of 5 by 476 reviewers.
Rated 4.0 out of 5.0 by Softens water nicely, defective part needed immediate replacement. The water softener was relatively easy to install, however; I was replacing an older GE softener so all the plumbing was already in place. When I was ready to plug it in and start it up, I got no power. I checked the wiring and all was good. Multi-meter probing showed no voltage. The power transformer that came with the unit looked and felt like a cell phone charger. This seemed odd to me since the power adapter from the unit I was replacing was a lot larger and heavier (close to 1lb). The power ratings are different from one transformer to the other. Not sure what to think about this... I called GE support and they asked me if I had plugged it into a power strip (which I did, but also tried bypassing the power strip to no avail). Plugging your water softener into a power strip will break the water softener's power transformer according to the GE support rep. Anyway, I was sent a new one and the replacement was a large and beefy as the old one. This worked perfectly. No issues since. The water softener is in my crawlspace so I don't hear any noise from it (not even sure how much noise it produces). I am on a community well and I tested my water hardness from some strips I bought from "the world's largest marketplace". These strips did not measure the lead levels, so I just assumed a little and added it to my water hardness level accordingly. I then set the water softener to that number. No more hardness. It seems to be working as it should. Had it installed for almost 8 weeks now. The indicator states that I have 0 days of salt left, but it is mistaken. Been saying that for a week or two now. Not sure how useful the salt-monitoring is, but I like how it tells you the average gallons/day used is. That is the extent of the display's usefulness IMO. Now that I'm thinking about it, I wonder how accurate the gallons/day reading is if the other readings are not all that accurate? My children's sensitive-skin issues have gone down with the softer water. This makes everyone a little happier. We use a reverse osmosis water filtration system for drinking and do not notice any salty taste. I have not tried to drink from the faucet yet, but the dog doesn't seem to mind. I hope this review helps someone out. June 24, 2016
Rated 5.0 out of 5.0 by GE 40k Water Softner The online purchase process was easy. Delivery miss a day due to my address being new. Installation was super easy. And most important...compare to its cousin (the Kenmore brand) the footprint/rectangular shape of the GE is much slim. I recommend this unit if you have reduced space to install it. May 10, 2016
Rated 5.0 out of 5.0 by Great value water softener!! This water softener was easy to install and works great. We have a house in Bullhead City AZ. The water is very hard with high iron content. This water softener made our water soft and will save our hot water heater and plumbing. July 12, 2016
Rated 5.0 out of 5.0 by Slick water again! Bought a house with a whole-house softener. We've never had one, so it took a while to get used to the "slick" water, but now that we have it there is no going back. When it went out, the water felt like sandpaper. The cause was the resin beads not doing their job. That's about a $300 fix, and this new unit was only about $450 on sale. Install was simple and intuitive. This unit was the new version of our old one, so we had the advantage of seeing how it should look. Programming was simple. A few tips for your job: It's harder than it looks to transfer the leftover salt from the old unit, and the bottom layers will be dirty anyway, so have at least three bags of new salt ready. You will notice that when the empty unit is first set on the floor, it wobbles a lot. That's OK. Just like the manual says, when you fill it with water and water, it levels out and is rock solid so DO NOT try to shim it. Just let it settle. The old unit is very heavy when you go to remove it. Get some help. If there is still a foot or so of salt in it, the carcass will be at least 200 pounds. Oh, and pay good attention to your water connections. I bought Shark Bite hoses to replace the old ones, and it did not occur to me until too late that my fittings from the wall are threaded, and shark bites only work on the straight plastic -- no threads. Had to make a trip back and get the right fittings to make it work. In the end, it's working great, and the water feels nice and slick again.. July 19, 2016
Rated 5.0 out of 5.0 by Want a softener that works well? Soft, soft, soft. I love it and wife loves and son loves it. I set my hardness 25. NICE. The higher the hardness is set it regenerates more often. Making water so soft. Pour oil all over your body and imagen how smooth that feels and Slick too. WELL that is what my softener is doing. Not with oil LOL but with the salt. Not hard to install. I went with the main IN and then out to HOUSE. That way everything is soft. The digital monitor will show average gallons use per day. I use on average 150 gallons per day. That's 3 of us and using washer, refrig, sinks, etc. Love it, truckerich June 7, 2016
Rated 1.0 out of 5.0 by I don't recommend - leaks water/salt from bottom I bought this GE water softener at Home Depot and had it installed 4 days ago. After 15 minutes of running for the first time, water and salt started leaking out from the back right corner. It has spread and now salt is all around the base. It started about half an inch out from all sides and now it's a couple inches out. GE sent a contractor out and he came by today. He said he has to replace the entire storage tank. He said he has had 4 of these lately and he's not sure why, this same model GE water softener. The storage tank seems extremely delicate, like some sort of cheap plastic material. Now we have to wait a couple weeks and I have to mop up the salt around the base every few days. He essentially said that the entire thing has to be taken apart in order to put in the new casing tank. They reuse all the electronics, float, etc, and GE sends out a new shell. January 20, 2016
Rated 5.0 out of 5.0 by So far so good Installation was easy. Finally my water is soft ! So far so good on the functionality! June 27, 2016
Rated 5.0 out of 5.0 by Easy install, small footprint I have a newer home on well water, which is extremely hard. We have delayed installing a water softener due to cost and expected complexity. After reading reviews on this units install I decided to give it a go. The install was super easy. I did have a loop for the softer which I'm sure makes it much simpler than an older home without the loop. This unit was about the only one we could find that would fit in the space, we only had 14.5" of width and given the top width of this is 14 7/16" you can't get much closer. Luckily the bottom of the unit is narrower than the top so I had more than a 1/16" to play with. I used the shark bite connectors, much better than having to buy a crimp-on tool, etc.. The flex lines are a smart choice and will probably save money over buying PEX and all the connectors, which are $10+ each. December 14, 2015
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