Rated 3.6 out of 5 by 16
Rated 2.0 out of 5.0 by Kate Disappointed
I was happy with this product at first, when I was only using it on hard floors. And it still does a decent job on those. However, I have a problem with the power head on carpets. I have long hair and have to cut the hair out of the power head every couple of uses. I have never had this problem with previous vacuums. Recently, the power head broke while vacuuming. It came apart between the part that attaches to the wand and the head itself. I can push it back in but it comes out. I can only vacuum forward, when I pull it back it comes apart. There does not appear to be any broken parts, but it doesn't stay together. Also, the attachments are pretty useless. The are small 3 in one tools. I can 't use the crevice tools to many things. For the price, I would expect better.
March 22, 2016
Rated 5.0 out of 5.0 by Doris H I am a housekeeper on the beach
I clean vacation homes on the beach and had this one, or the previous 2 years ago. It takes all the sand , because it has no rotating brush, like the uprights. If you have hard floors and short in length carpets in your house, this one is the best. And I tried all kind of vacuum cleaners over 13 years now. I wished I had one in my house with all my doggy hair. Rotating brushes which come with the uprights, don't help with pet hair. Overall: Great Suction on sand, easy to handle, easy to lift up and Hoover is responding here, that I call great Customer Service.
September 4, 2015
Rated 3.0 out of 5.0 by TamT Suction?
I have had this vacuum for about 6 months now and it was great for the first few months but the suction, through the extension rod and into the floor and carpet heads, is very poor. I have taken the extension rod off and it is clear through and there isn't anything in either head to obstruct air flow. It is becoming very frustrating when I have to go over the floor again with a duster and/or broom to pick up what was missed. I was so very excited in the beginning but getting less and less so as time goes on.
March 15, 2015
Rated 3.0 out of 5.0 by LovestoShop Pretty good vacuum
We decided on this vacuum because of it's good reviews and the fact that it is lightweight. This was a replacement for our 15 year old Kenmore Canister vac that finally broke, and we've used it now for about two months. It has very powerful suction and does a good job on hard floors and carpets. It does not allow you to adjust the height for carpets so it can be harder to move on higher pile carpets. It is quieter than my previous vacuum. My biggest complaint with this product is the fact that it only comes with the one attachment which is the so called 3 in 1 that is supposed to be for upholstery, dusting, and for crevices. This tool is a complete joke, not easy to use, and very poorly made. I would have expected a lot more. Also this vacuum has no way to store the attachments on board so you have to have another way to keep them on hand when going from room to room. I also found that luckily the attachments from my Kenmore fit onto this machine so I'm using them instead of what came with it. If dragging around the tools doesn't bother you, then this is a good machine for the money.
July 1, 2014
Rated 1.0 out of 5.0 by LeCinda Horrible vacuum
I've had this vacuum 5 months , first the part where the power head Attaches to the wand cracked so the wand wouldn't stay attached to the power head . Took it back the next one the power head quit working , again took it back , again the power head stopped working . The store will not take it back , so now I'm without a vacuum . Never buy Hoover
February 24, 2015
Rated 4.0 out of 5.0 by Barrkbaby Just right
I had a Hoover many years ago and have missed it. Tried a few other brands which were bagless and disapoointing. I decided to go back to Hoover and the bagged variety, sick of the mess of emptyin and cleaning it out every time. This vac has great adjustable suction power. It IS quiet, for a vacuum. Some reviews complained that it does not live up to its quiet force name. It does not claim to be silent. I can hear radio and conversations when it is running. Quiet enough for me. One feature that really does not work well is the three in one tool. When the brush is pulled out, the crevice tool does not stay in place and works it's way out. I kept my old tools from a previous machine and they fit fine so this is working great for me.
April 12, 2014
Rated 5.0 out of 5.0 by gabriella VERY SATISFIED -HAPPY WITH
IT WAS EXCELLENT CHOICE HIGHLY RECOMMENDED .. 22 feet cord ,, it is truly quiet ,and designed beautifuly and works fine It is bagged which means your vacuum stays always clean inside - all you expect from a vacuum it is there
January 17, 2015
Rated 4.0 out of 5.0 by VDub2001 Cleans Great......but!
Had it for 6 weeks, cleans great! 90% laminated floors and the rest are are area rugs and door mats. Well the auto cord retract broke/jammed. Since we are from Canada apparently our town/postal code didn't exist so there was nothing Hoover could do. So after a few more calls up the corporate ladder we got everything resolved and we will be getting a replacement unit! So a bit frustrating at first but it all worked out in the end! Thanks Hoover!
September 26, 2014