Model # FBNSD28T

Internet #203526645

ProCom 29 in. Vent-Free Dual Fuel Firebox Insert
0800084018409

ProCom

29 in. Vent-Free Dual Fuel Firebox Insert

  • Thermostat control allows you to maintain desired temperature
  • 4 ceramic fiber hand painted logs
  • Heats up to 1,000 square feet
$399.00 /each

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Product Overview

ProCom's Intermediate Vent-Free Fireplace inserts are designed to be the focal point of any room. These inserts feature realistic log and burner technologies to give you the look and feel of a real fire. Clean burning and efficient, vent-free inserts are an excellent source of heat as well as adding a warm ambiance to your home. Featuring Patented Dual Fuel Gas Technology.

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Customer Questions & Answers

I am looking to purchase this firebox insert. I have searched many other different stores and non...

I am looking to purchase this firebox insert. I have searched many other different stores and none have this. Can it be ordered and shipped.
Asked by: Tiny8
go straight to the manufacturer
Answered by: RickD
Date published: 2016-12-30

Is this an insert with logs and all? Would I need anything else to add on to this?

Asked by: jms
It's all included.....you will need a flexible line for hook up
Answered by: Dansdiner
Date published: 2017-02-21

blower alternatives?

I've not read good reviews about the optional blower for this unit. Are there alternatives that fit?
Asked by: jsoard
I bought the blower. It has a high pitched "scream". Bothers me. Bothers the dog. Love the fireplace. Installed it in a 40 ft school bus conversion. Rides good.
Answered by: BlueBird86
Date published: 2015-11-15

Does "dual fuel" mean that it can be used on propane as well?

Asked by: bigbird
yes LP and NG
Answered by: TonyT
Date published: 2017-01-02
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Customer Reviews

29 in. Vent-Free Dual Fuel Firebox Insert is rated 3.9 out of 5 by 48.
Rated 2 out of 5 by from I recently bought a house with an upstairs dormer bedroom that had a gas fireplace in it, but was... I recently bought a house with an upstairs dormer bedroom that had a gas fireplace in it, but was falling apart so I replaced it with this one. This is a vent free fireplace, which means that everything goes into the room, heat AND fumes. In the instructions it says that you should put in 2 outside air vents so the room doesn't fill up with the fumes, but how in the heck are you supposed to do that? Drill 2-12" holes in your house? I gave it 2 stars because the room is 12x19 and heats it very quickly, and the remote with the thermostat seems to work pretty good, but if I have this thing on, I have to crack a window and turn on the ceiling fan to circulate the heat around the room, not just heat the ceiling. I usually turn it on until the room is warm and then shut it off, which usually doesn't take long. In the instructions it says to run it for about 3 hours to get rid of the foul smell of the unit because its new, but I've had mine on for much more than 3 hours and that foul smell has never diminished.
Date published: 2016-12-29
Rated 5 out of 5 by from Fireplace insert This is the 3rd one of these we've had in our homes. Great source of backup heat. Does not require an electric blower. You do need to blow the dust out of the burner holes & vacuum on a regular basis to keep it burning efficiently.
Date published: 2017-01-25
Rated 5 out of 5 by from Good buy Easy to install Was missing a fitting They sent it ASAP
Date published: 2016-10-11
Rated 1 out of 5 by from very temperamental. Mine worked when gas people hooked it up and a few days later I had it up an ... very temperamental. Mine worked when gas people hooked it up and a few days later I had it up an running, but every few minutes the fire would go out and then come back on after a few minutes more. I called support and they told me that this was not really a fireplace but a heater and that as a heater it would cycle on and off depending on the ambient temperature in the area. I was surprised since I thought i bought a fireplace. Next - a few days later I was not able to lite the fireplace - I tried for hours with no luck. this time when I called support they told me I needed a gas gauge to check my pressure. I told them I had it working twice before. Once with gas people and second on my own with the cycle problem. I have a 250 gallon tank and use propane for hot water, cooking, barbecue, and whole house generator. But support told me that their` unit might require a higher gas pressure. They said they would send me a new control nob and a new fitting. The fireplace - or heating unit according to them - requires a special inlet fitting but they did not provide one in the package. they told me that a special fitting with less thread is required, but they did not include with the unit. I have this unit already placed in the wall and it will require a lot of work, and hopefully no damage, to get it out. However, I'll play the game and take it out and check the pressure, change the fitting and test it outside of the wall. I have plenty of oxygen because I have installed this on my enclosed porch, so the notion of not enough oxygen is not relevant in my case. Also I had a professional gas company run a new line and hook up the unit at a cost of $500. I went to the return desk at HD and told the lady about my problems and that I was going to try and resolve with support - but that I am ready to return this unit if my attempt fails. At this point I would not recommend this product.
Date published: 2017-02-09
Rated 3 out of 5 by from This is second insert heated I bought same model. I bought as it was perfect fit for my fireplace... This is second insert heated I bought same model. I bought as it was perfect fit for my fireplace. The first one I did not use for nine years and replaced with new one. The pilot light starts good but after turning the knob for flames is the issue as well as the logs are poorly manufactured. The pins securing the logs are poor quality and easily malfunction
Date published: 2016-11-01
Rated 1 out of 5 by from very bad experience ordered from home depot for the first time. When I received it not only was it obviously a used stove but had very poorly been touched up with paint that didn't match to cover up where it had been used. The box was in good shape but the unit was damaged from the factory and rocked from corner to corner and the front was bent. The warning sticker had been ripped off of the gas inlet for the installer. We sent it back and and then was told they don't know when another one will be available.
Date published: 2017-02-02
Rated 2 out of 5 by from works Does what its supposed to. Everything about it is poorly made and fragile. Major assembly required if ypu want to install a blower i actually dont use the blower it does put out heat very well. over all cheap junky vent free fireplace that does the job would spend more money if i do it again or have to replace the thing.
Date published: 2017-02-07
Rated 5 out of 5 by from Love, Love it just what we needed to help take... Love, Love it just what we needed to help take the chill out on cold days. It was easy to install. Thinking about putting one in the masterbed room.
Date published: 2017-01-18
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