Rated 4.0 out of 5 by 35
Rated 2.0 out of 5.0 by Cal Nice product, poor handling
Received product fast, but when we got it, it was obviously dropped, dented, damaged. Returned it to our local store, like the packaging slip advised. Not very smooth transaction as no one knew how to do an online return.
August 16, 2016
Rated 5.0 out of 5.0 by 225 225
I love this product except you should sell the blower with it. It was very hard to find the one I needed.
June 15, 2016
Rated 5.0 out of 5.0 by WarmWinters Very happy with this product
Our master bedroom and bath were converted from a garage many years before we bought our house. The rooms have a hot air vent but no cold air return vent so the bedroom and master bath got very cold (50's) in the Nebraska winters. We had this gas fireplace installed in December and have been enjoying the toasty atmosphere ever since. The thermostat works well and keeps the room and bathroom at a constant temperature. My only advice is to keep the pilot lit. When it goes out, we have to restart the pilot and wait about an hour until it is hot enough to work with the thermostat again. Minor issue, though, to be able to enjoy being in our bedroom and bathroom in the winter.
February 27, 2016
Rated 5.0 out of 5.0 by Fisher 29" vent free insert
We had two fireplaces built for these inserts. House is 120 yrs. old and this is our only heat for approx. 3000 sq. ft. It keeps our living areas plenty warm, is very economical. The only thing I don't like is the residue from the gas heat itself. If you buy these also buy the blowers. We have had ours 4 winters but we are having to replace one of them before the next winter. Ours needs some repair but we thought for the price we would just purchase a new one.
June 24, 2015
Rated 5.0 out of 5.0 by OFGMTY Great product
Easy to install. Looks and performance excellent. Warms all the social area. I´m very happy with this product. I´m wandering if is possible put more logs on it and I want look the logs red when they are hot, Either way, it looks grat.
January 21, 2015
Rated 4.0 out of 5.0 by 80Huck Warmth plus attractive looks.
The gas logs, consisting of 5 are easy to install with the help of the instructions that are provided with the product. It can be said that with the help of the instructions the fire box can be set up and installed with the same ease as it takes to install the logs. Take your time and carefully read all information, and be certain you fully understand every step in detail before you proceed. Be reminded of the danger involved with gas. The thermostat keeps heat constant and it provides plenty of heat in our near 1000 sq. ft. area
December 17, 2013
Rated 5.0 out of 5.0 by DVF1 Keeps the house warm and looks good
We have been trying to buy this unit for almost 3 years, but until recently it was always out of stock.
We'd buy another for our basement family room but all suppliers appear to be out of stock again.
We replaced an existing natural gas fire in a brick fireplace in our main family room on a 24'x40' floor.
We had to remove the brass/glass screen doors to provide ventilation.
We thought at first it might be ugly without the screen but we have since changed our minds.
We almost always have the fire on low setting.
On low, the fire shuts itself off around 70degF and restarts when it cools a degree or 2 below this.
Installation by a plumber cost around $270, but even so we are thrilled with the fire.
It has been particularly cold in New England since we had this installed, yet our forced hot water heating hardly ever starts for the ground floor.
My wife is running the fire 24x7 at the moment and she loves it.
We are very happy with our purchase.
January 27, 2014
Rated 3.0 out of 5.0 by brian Small and cheap
Measurements of the unit in the manual are wrong.
Though I have know way of measuring other than comparing my other 2 gas fireplaces no way does this produce the BTU's claimed.
Two of the logs came broken
When alternative fireplaces sell in the thousands of dollars, a $400 fireplace is a bargain unless you need more BTU's
May 21, 2013