Rated 2.5 out of 5 by 64
Rated 1.0 out of 5.0 by MykB77 If it worked it would be wonderful.
This did not work for my phone. Long and unrewarding experience with moisture meter and then Ryobi customer support.
What would be really nice would be a COMPATIBILITY LIST for phones.
When they say Android 4.0.1 or higher, this is NOT true.
For example; Galaxy S4 Android 5.0.1 is NOT supported.
Thinking that Samsung Galaxy is mainstream and there are millions of S4 phones still active out there...
Tech support claims the compatibility list is on their website but I have yet to find it. They have yet to produce a link to it for me. Make sure your hardware is supported before even considering this. Software revision alone does not cut it.
September 16, 2016
Rated 1.0 out of 5.0 by slowolf What a great concept but it just doesn't work. Tried the app on Android phone, tablet and Ipad. It just plain sucks. Don't buy this.
October 28, 2016
Rated 1.0 out of 5.0 by Setesh Worst product I've ever purchased from home depot, by a long shot
This may be the worst product I have ever purchased. I purchased it at home depot today and will be returning it tomorrow. You can't use it without creating a ryobi account, you can only use it with one device, it appears to spy on you while you are using it, instead of a single hand held device now I have to use two at once with a cord in between them so both my hands are occupied, not accurate, very few materials to select from and too many button presses to get to functions, app locked up multiple times and required login information after starting again. This was the only moisture meter HD had and it would have been better to have none at all! I would have been slightly annoyed if they had no meter, I'm extremely frustrated now after dealing with this horrible HORRIBLE product!
September 28, 2016
Rated 1.0 out of 5.0 by dc72 Don't waste your time.
Would not work. App crashed a couple of times, and never would recognize the device. Not usable. iPhone 5s with latest updated as of 10/14/16. Returning the product. Very disappointed.
October 14, 2016
Rated 2.0 out of 5.0 by Cat Rabbit hole
The roster of cell phones capable of accepting the Ryobi Phone Works application is very limited, and as with any easily downloadable application offered for "free", beware of Malware.
October 1, 2016
Rated 1.0 out of 5.0 by Velmex Disappointing !
The item looks good but the app for Android does not work and makes the product worthless .
October 11, 2016
Rated 1.0 out of 5.0 by LG DO NOT BUY
APP does not work. Customer service said they are expecting a major release NEXT MONTH. Over 30 something days later!!!!! Until then you cannot register your product because it is "in app" only, so any Phoneworks product will not work until the end of OCT 2016. All I got from customer service is "sorry".
September 28, 2016
Rated 4.0 out of 5.0 by ChathamDIYer Worked Great.
Just bought this meter on the recommendation of a mason. He needs to know the moisture level of my basement concrete floor. I'm having the concrete sealed and the moisture level has to be known in order to get the proper concrete sealer concentration. It took a few minutes to learn how to use this meter. The directions are pretty much non-existent and what little there they provide are horrible. I found and watched a youtube video. The video shows you how to use this meter in about 2 minutes, otherwise I'd probably have the same feedback as the 1 star raters. The meter worked great measuring the moisture level of my floor. I also checked some readings on the concrete block wall just to see if the meter is accurate. I'm assuming the meter is showing proper output as the wall readings were much lower than the floor readings which is what I expected. I'm using a Samsung Galaxy S7 phone and the Ryobi app works fine.
September 23, 2016