Rated 4.3 out of 5 by 159
Rated 5.0 out of 5.0 by chrisl Excellent fridge for the width-constrained
Due to the layout of my kitchen, I was constrained to 35" or smaller, and this fridge gives me a large amount of space and a lot of high quality features in a 33 inch width. It came down to temperature very quickly after installation (a couple hours), and the compressor is reasonably quiet.
As far as the interior goes, the LED lighting is fantastic, and the shelves have a reasonable amount of flexibility in their layout. The middle shelf on the right has a portion that can be tucked away to create a region where tall items can be stored, and the top shelf on the left can fold up for a similar effect. The door compartments on the left that are wrapped around the water dispenser/icemaker are a bit awkward, but I don't think there's much of a way around that while maintaining the excellent ice/water dispenser on the outside of the fridge.
The freezer is quite roomy too, and the convertible drawer in the middle that can either freeze (admittedly a pretty soft freeze, at 29F) or act as a supplemental refrigerator (between 33 and 42F) is quite handy. I'm not really sure that the movable divider is actually all that useful (though I guess it would work to keep wine bottles or drink cans from rolling around if that's what you used the drawer for), but having that additional, independently controlled space is nice.
The controls of the fridge are fairly intuitive and well laid-out, and I like the digital temperature readout. I have not yet tried to measure the temperature in the fridge or freezer to confirm the accuracy of the display, but it's definitely much better than the simple dial control that most older or lower end fridges have. The water dispenser is fairly fast too - it fills up a glass of water in a few seconds, and the filtration seems to work quite well (though I have fairly good water quality normally, so there isn't a lot of difference between the filtered water and water straight from my tap).
Overall, I'm very impressed with this fridge. I also gave it 5/5 for value, but it was on sale for $1998 when I purchased. At full price ($3k), I would probably give it a 3/5, and at $2699 (the price at the time of this writing), maybe a 4. Energy efficiency is also difficult to judge, as I haven't had the fridge long enough to really be able to tell what its impact on my electrical bill will be.
TL,DR: This is an excellent fridge for anyone looking for a nice, high quality French door fridge who does not have the room for a normal (36") width.
July 21, 2015
Rated 4.0 out of 5.0 by rockyrowe Great fridge
would've given it 5 stars but no butter holder, some difficulty moving around the shelves but it was possible with a little effort. says it's supposed to make 10# of ice a day, didn't weigh it out but seems pretty accurate. overall, love it.
July 29, 2015
Rated 1.0 out of 5.0 by unhappy Samsung Bad! Home Depot Extended Warranty Bad!
I called for service on Sunday 1/3/16 at 2:00 pm I explained that the refrigerator was not cooling. I was told that I would hear from someone within 48 hours or two business days. After not hearing anything on Tuesday 1/5/16 I called at 4:00 pm to check the status of the repair. I was told that it had not been two business days and I should wait another day. I waited an hour and called back, I talked to a lady who informed me that Asurion could not find a service center in my area. She asked if I could wait until Friday the 8th for Asurion to find a service center. I agreed. Please keep in mind that I have now been without a refrigerator for 3 days, On Friday January 10th I noticed an email saying that I would be contacted by a service center. They did not call me, I had to call them. They told me that the soonest they could look at the unit was 1/12/16. 8 days after calling for service. This is UNACCEPTABLE service. For the past 8 days we have been eating out. While I will request a replacement value for the food lost, this experience has cost a small fortune in eating out. I purchased a plan that has a 2 day repair for this unit. Asurion has not fulfilled its obligation in this contract. As i am writing this i still do not have a working refrigerator. Do not buy Samsung. My Extended warranty from home depot is worthless.
January 10, 2016
Rated 4.0 out of 5.0 by russty2ga Really nice Fridge
This fridge for 33" space was a perfect fit, I had to modify a upper shelf just because of its height, but that only took a few hours, once I got it all hooked up and turned on it seemed to cool down very quickly and very quietly, only problem was the water dispenser was dripping for 2 days even after I cleared all the air out of the line, and the first batch of ice cam after about 22 hours, after all that though all is working well and making ice fast now, also no more dripping, only problem I see is that once you use the crushed ice feature, be prepared to never get a full glass of cubed ice ever again, just always a mix of cubed and crushed no matter the setting its on, overall a good purchase with lots of good discounts
June 9, 2015
Rated 5.0 out of 5.0 by GoCleveland Love this machine!
We're in week three with this fridge and LOVE it. The only reason I am not giving it a full five stars is the shelving is limited for tall bottles but otherwise it is perfect! The third drawer makes for more room in the main fridge. The ice and water dispenses great. The temperature remains consistent (unlike the POC GE model we had for seven years and it didn't work right from day one). It's great to look at, too (we bought it in stainless). Added bonus was the two fellows who delivered it were so polite and did a great job getting it in our kitchen, We are almost an all-Samsung appliance home now and cannot be more pleased with the products they make.
December 11, 2014
Rated 5.0 out of 5.0 by Hlh Excellent! !
Had a larger LG french door prior to this and was surprised at how much more space is utilized in this one! actually have even more usable space in freezer! Love the snack drawer to!
December 8, 2015
Rated 5.0 out of 5.0 by CookingDiva LOVE IT!
Perfect size! Love the water/ice dispenser- tall enough to put a water bottle or tall glass under! Lots of space. Wish it would have come with an egg "container" "crate". Love the alarm/alert when the door is ajar! It has saved us a couple times from leaving the room with the door slightly open (Our two year old has learned how to open the doors.) Love the refrigerator drawer. I would highly recommend this refrigerator.
November 19, 2014
Rated 1.0 out of 5.0 by Brian Customer Service Horrible
After waiting over 6 weeks for my 'backorder' frig. It finally came dented. Won't even discuss getting that resolved!!! I'll focus on my soon to be broken freezer, which stop working after approximately 45 days after delivery
Not a big deal, it happens but what should NOT happen is the poor response to my warranty request. Samsung pushed me off to a third party vendor, I won't go on about the 'gory' details of this experience but it's been over 2 weeks and the freezer is not fixed.
Again, it happens I suppose, but in contrast I bought LG and GE kitchen products at the same time and in both cases they came out virtually the next day on a minor issues I was having with their stove / dishwasher. (both dented when delivered!) But fixed immediately with no delays!
Bottom Line: Samsung uses a third party service vendor (believe it's SEARS...that's right I said SEARS of Kmart fame) and my entire experience has been frustrating and my broken freezer sits unuseable for over 2 weeks!
May 29, 2015