Rated 2.8 out of 5Â by 13
Rated 5 out of 5Â by Jazze Worth the Money and not just the Stove
I ordered this online as an alternative source of heat and was very sceptical. The stove's performance was better than anticipated. Once the stove was installed (by a different company) (you will have to get the vent piping, not included with the stove) it provided the space it was purchased for with an ample amount of heat with some to spare. I purchased this stove as an alternative heating source for a large barn I was looking for a hopper size that would not need to be tended to as often.
December 31, 2012
Rated 3 out of 5Â by Crash OK Stove if willing to maintain it, baby it, and mess with it
I have had this stove since Jan 2012 - 2 full years now. The stove construction and hopper size is good. The heat output is good. It is solid built. It is good that it hold 3 bags of pellets. The design of this stove does have issues - in how the burn pot is held in the unit. I can run the stove on 2 or 3 for only short periods of time. I have learned to limit the air leaks around the burn pot to get better performance. Also, I did get the burn pot kit gasket from US Stove and installed it - this helps some. I empty the burn pot out twice a day - once in the morning and once again before going to bed. I can run the stove at 2 now overnight, but modifications were required. I have had to reduce air flow from the air wash on the glass window - about 75% reduction. I have also replaced the the holding clamps for the ash drawer with bolts and wing nuts, to get tighter seal. Its very important the no air gets sucked in around the draw or around the access door. I have added gasket to both. There are upsides. Parts are easy to find and order online. Many of the parts are common to other US stoves. I also have outside air plumbed to the unit and my total exhaust length is only about 7 ft, including T-clean out and one elbow out the house. Also, I purchased the stove on sale for $900. I have not had issues with US Stove customer service - then sent out the fix kit for free including pdf documentation on how to install yourself - it was easy. But, the kit did not completely fix the issue. Btw, some others have complained about cleaning the burn pot out - it should be noted that you need to clean the burn pot daily or at a very min every other day to remove klinkers - this is normal. The stove does not have an agitator for the pot. Unfortunately, even with my fixes, I have to clean it out 2 times a day. I'm getting a 2nd stove for house in order to get completely off oil soon. I will be reading the other reviews for other stove to see if there is a better performing stove - and at the same price point.
January 3, 2014
Rated 1 out of 5Â by BBC3792 I should of returned it from the beginnig!
I believe the stove was a returned product and nobody checked it out. First of all it had pellets in it. The wires for the controller were disconnected. The ground wire for the AC plug was not connected. It goes on. I am very disappointed.
April 22, 2014
Rated 1 out of 5Â by warmerinMaine Istandcorrected
I originally posted in favor of this stove. I'm now in the process of returning this stove. It was tempermental but still less work than a woodstove and a lot less messy. However, it just kept breaking. After replacing the burn pot gasket 3 times, airwash gasket 2 times and the gasket around the door glass, my stove is still error messaging and smoke has filled my home on 3 different occasions.
Any time I had warranty parts shipped there were no directions, If I called in I was emailed directions for a different stove or walked through it verbally on the phone. Which is handy because they are only open during the time I work so I'm writing down directions to try to figure out without seeing the stove and then had to figure out what they were talking about 6 hours after my lunch break.
The only good thing I can say about this stove is the company itself is helpful. Once it was determined that my stove was a lemon they were quick about getting a replacement sent to me. I am hoping the newer model gives me less issues.
April 10, 2014
Rated 4 out of 5Â by leedee Control panel hard to understand, feed setup !
had problem with understanding feed rate. allso panel looks fake cheap looking !
April 4, 2014