Rated 4.7 out of 5Â by 225
Rated 5.0 out of 5.0Â by Cwmcintyre Simply Amazing
After using a Weber Genesis exclusively for twenty years I wanted to expand my grilling horizons. This purchase has done this for me in SO many different ways. I have eased myself into using this over the past month and keep finding myself thrilled with the results. I started off with burgers and brats and slowly ramped up. Last night I found myself hosting a dinner party featuring the best tri tip I have ever experienced! Tonight we are planning to do our first pizzas on it. The versatility is nothing short of amazing.
If you are thinking about making the move to kamado cooking, do yourself a favor and hit the "purchase" button. Set up was a breeze and the quality of the product is second to none. You will not be disappointed.
October 5, 2014
Rated 5.0 out of 5.0Â by Bassboss Best value kamado on the market
This grill does it all. Make killer grilled food. Savory smokey food and awesome high heat foods like 700Â° degrees for cooking pizza. This grill is a steal if you look at the added features the other charge you for such as stand and side tables. This grill is sturdy also. Well built. If you purchase go over to kamado guru and use the forums to learn how to use a kamado. Great resource. You will not be disappointed.
March 21, 2014
Rated 5.0 out of 5.0Â by joe84780 Great Grill! Quality Control Issue
When I received this grill, it was well packaged. The cardboard packaging is thick and protects well. That being said, the unit arrived with a couple of manufacturing defects. Seems this unit snuck past quality control at their overseas factory. Ceramic was molded incorrectly in the ash drawer area. Several large air leaks. I called Vision and they sent me out a new grill to replace this one and just asked that I donate the old one to a local fire dept. CSD Fire now has a kamado. :) The next grill I received was perfect and I'm quite happy with it. Cooking over lump in a kamado is so much better than gas grills or your basic Weber. It's a great product for the price as far as kamados go. Vision stands behind their product and they have good customer service.
January 30, 2014
Rated 1.0 out of 5.0 Quality Control and Shipping Issue
My experience so far with Vision has been unpacking their product and discovering the ineffective quality control they employ. I have just received my 3rd shipment from Home Depot that is defective. Here are the issues I have had with each grill.
First Grill - A good 6 inch section on the front face of the grill was damaged during the manufacturing process. Instead of recognizing the damage, they decided to try and fix the clay by hand and paint over it after it was already glazed. When I contacted Vision about this, I was told it was purely cosmetic and that there is nothing they would do to replace it. With how expensive the grill is, this was unacceptable and I contacted Home Depot. I had to work my way through customer service but I finally found someone who helped me to get it replaced.
Second Grill - This was the first replacement I received. This grill was totaled. There were cracks all on the top and bottom with the inner bowl being destroyed. The box looked just the same as the first grill. I am not sure what happened during shipping to do the damage but this was most likely the shipper that caused the issue. Vision customer service once again did nothing and referred us to Home Depot. Home Depot was not as helpful this time, I had move up to the Corporate Resolution line to get a satisfactory response. They were very friendly and helped me get a 3rd grill ordered immediately.
Third Grill - This time Home Depot changed shippers. The first two called and gave us a day notice and scheduled a 2 hour window. This one called only 30 minutes in advanced and informed me they would leave the grill in the front if no one was home. I had to leave work early to try and beat them home. Upon getting home, they did not bring the proper dolly to move the grill. They first refused to move it to my backyard stating it was only their job to deliver it to the curb. I mentioned that the last two drivers (not realizing this was a different company at the time) put the grill in the backyard. He would only do this if I helped pick it up, which I didn't have much choice at that point. After I opened the grill it looked like I finally had a good quality grill. At this point I combed this grill from head to toe to make sure everything was fine. When I looked on the inside of the grill I noticed that on the rim there was damage to both the lid and the base in the same location. It looked like someone had closed it with a tool still inside causing the damage.
At this point, I am back to contacting Home Depot. I will say Home Depot's customer service has been great through this horrible month long process of trying to get a decent Vision grill. I wish I could say the same for Vision as other reviews have had similar issues and Vision shipped them a replacement grill. At this point, I cannot recommend this product and can only insist people avoid buying a Vision grill until Vision can get their act together on quality control.
January 27, 2015
Rated 5.0 out of 5.0Â by Tjdan Awesome Grill!
I have smoked on an offset smoker for years and grilled on everything from a Weber to gas to infra red and this hands down is the best grill I have ever owned. So far I have done a Boston butt, ribeyes, salmon, pork chops and a tenderloin and all have come out amazing! This grill maintains tempature anywhere you want it to from 225 to 650 without any issue, when smoking it hardly burns any charcoal. Be sure to use real hardwood charcoal and it won't let you down. After purchasing this grill I built a table from plans I found online and it is even more versatile now. I would recommend this grill for anyone from the novice to the professional it will not disappoint!
January 11, 2014