Q:What are the dimensions of the box the door comes in?
by|May 12, 2024
1 Answer
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A: Thank you for your question. We are sorry. However, we don't have the information available. To give you an idea, the required opening measurement for an 80" Andersen LuminAire is 80 inches–80 7/8 inches. - Laine
by|May 14, 2024
Q:how do i adjust my screen to 35 inches
by|May 12, 2024
2 Answers
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A: Thank you for your question. The screen door installation manual come with the door has instruction guide on how to install the screen door based on the opening width. You may also check this link for the installation guide: https://www.andersenhomedepot.com/resources/documents/installation-guides/# -Marki
by|May 13, 2024
A: Thank you for your question. The screen door installation manual come with the door has instruction guide on how to install the screen door based on the opening width. You may also check this link for the installation guide: https://www.andersenhomedepot.com/resources/documents/installation-guides/# -Marki
by|May 13, 2024
Q:Does the frame of the screen door fit inside the door jamb or on top of the exterior door trim
by|May 12, 2024
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A: Thank you for your inquiry. The frame of the LuminAire Retractable Screen will be mounted from the outside brickmould. Kindly see the video link for your guide: https://youtu.be/3snWIgBVcoE?list=TLGGKe8MJ-JvvXkxMzA1MjAyNA -Marki
by|May 13, 2024
A: Thank you for your inquiry. The frame of the LuminAire Retractable Screen will be mounted from the outside brickmould. Kindly see the video link for your guide: https://youtu.be/3snWIgBVcoE?list=TLGGKe8MJ-JvvXkxMzA1MjAyNA -Marki
by|May 13, 2024
Q:Can this product work on my double wide Anderson French doors? Only the left side door opens to the interior.
by|May 9, 2024
1 Answer
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A: Thank you for your inquiry. This screen door is designed to fit into single openings with an inswing-hinged door. An opening with a French door installed would not provide a sufficient mounting surface. If you have further questions regarding this model of door, please contact the Andersen Solution Center at 1-844-813-6664.
by|May 9, 2024
Q:How well does the plastic trim hold up under direct sunlight during the summer months? Any issues with parts becoming brittle or warped?
by|May 7, 2024
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A: Thank you for your question. The Andersen Luminaire Retractable Screen Door was advertise to install during summer. We apologize. Also, we have not experience any issue regarding the plastic trim is warp or brittle. - Jay
by|May 8, 2024
Q:My opening is 79.5"h. Would the 80" screen work? If I got the 78" screen, do I just split the difference on the top and bottom?
by|May 4, 2024
2 Answers
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A: Thank you for your inquiry. The 80 inches screen door can fit to an opening height of 80 inches to 80 7/8 inches. The 78 inches screen door can fit to an opening height of 78 inches to 78 7/8 inches. For more information, you may visit our website: https://www.andersenluminaire.com/ -Marki
by|May 4, 2024
A: Thank you for your inquiry. The 80 inches screen door can fit to an opening height of 80 inches to 80 7/8 inches. The 78 inches screen door can fit to an opening height of 78 inches to 78 7/8 inches. For more information, you may visit our website: https://www.andersenluminaire.com/ -Marki
by|May 4, 2024
Q:Do I measure the door opening width and height? Or the door frame?
by|May 3, 2024
1 Answer
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A: Thank you for your interest on our Luminaire Retractable Screen Door. The current offering is intended for installation on a single standard entryway that adheres to the installation opening requirements as stated in the installation instructions. If you have further questions regarding this model of door, please contact the Andersen Solution Center at 855-337-8822. - Arnie
by|May 5, 2024
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Q:Can a 36 x 78 luminaire patio door screen be adjusted to a 36x 80 opening? The salesman told me it could
by|May 3, 2024
1 Answer
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A: Thank you for your inquiry. The Luminaire Retractable Screen for single door has a maximum width of 36 inch. In the product guide. There is no width limit as long as you are satisfied with the operation of the unit. Please note, it is not required to modify it. Kindly contact the Andersen Solution Center at 855-337-8822 if you need assistance about your door – Arnie