Customer Reviews for GE Garage Ready 21.3 cu. ft. Frost Free Defrost Upright Freezer in White

Hello - We apologize for the inconvenience you've experienced with your freezer. We understand the frustration caused by the dent and the subsequent temperature issues. We're positive that our technicians will be able to promptly resolve this issue. If you still need help after your service appointment, please send us a message on any social media platform with your full model and serial numbers and we'll gladly help in the best way possible. -Kacie@GEAppliances

Hello there - We are so sorry to hear about the trouble you had with your freezer. This is not the experience we wanted you to have, and we'd like to gather some additional information from you about your situation. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please include your model and serial numbers, a copy of this review, and any additional information that may be helpful for us to know. We truly apologize for the inconvenience you've experienced in this situation. We look forward to speaking with you further. Julia@GEAppliances

Hello - Thank you for taking a moment to connect and share your review. We're so sorry to hear about the door not staying closed. That is not something we expect from this freezer. We are going to note this down and share it directly with our product team to review. This way we can check for improvements we can make going forward. Also, we recommend getting one of our technicians out to check this. We're confident that they can get this repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm). Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances

Hello - Thank you so much for taking a moment to connect and share your review. We are so glad to see that you've been enjoying this freezer so far. You've made a great choice by going with this model. We're also fans of the large capacity that this model offers. One of our most favorite features is the "Turbo Freeze" which restores set temperature for optimum food freshness. Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances

Hello - Thanks for taking the time to share your experience. We understand your concern about your grandparents freezer not functioning properly. We're confident our certified GE Appliances technician will do everything possible to help resolve this problem. All the best. -Don@GEA

Greetings – Oh no! We regret to hear that your freezer fan has gone out. We certainly understand how disappointing this must be, especially as you’ve had it serviced before. We’d like to help. Please reach out to us on social media so we can gather some additional information. We look forward to speaking with you soon. -Kacie@GEA