Reviews for Arnold #3014

We are doing a complete gut-rehab of our very old home in Imperial, MO. I've had many occasions to "run to Home Depot". I've needed help in hardware, tile, doors and windows, and the garden area. From front to back, I've never had anything but amazing customer service. And if I need help and someone is walking by who doesn't work in that department, they always say, "I'll find someone to help you." And they always do. Love this store!

if you need an appliance be sure to ask for Walter Thurmond and/or his work hours schedule age 88 and awesome knows it all and will answer any questions! Went the extra step to get me all discounts etc. Great dishwasher Maytag

Outdated product in the garden area. The return clerk indicated that it was late in the season and the store will probably discount the defective product. So I wasted my time purchasing the product, trying to exchange the product. There are numerous choices near my home for anything HD carries. So I will just let my spending do my talking in the future.

The store was clean and pretty well stocked. The parking area was fairly easily accessible as well. Areas within the store were well marked. The guy in the area of the light bulbs was quite up-to-date on product information, friendly, and had no problem answering every question thrown his way - and there were several in my short time there. Hardware area. Trying to locate chair accessories they appeared to be out of stock. As you know, they often have additional stock above the displayed items. The guy there seemed like he'd rather not be bothered and we were bothering him by asking for help. After my wife located the box containing more of the item we wanted, he huffed his way out of the aisle to get the ladder and then got the items down. We made it a point to thank him for his help, which seemed to cheese him off a bit more. Other employees seemed scarce, though we really weren't looking for any help. The cashier was efficient and friendly. Prices were pretty good; at least comparable with similar stores and in a few instances, somewhat better.

The store in Arnold, MO has very friendly staff and is always well supplied for the products we have had a need. Other similar stores in the area have the products but not the friendly staff. So if you have a choice, I'd refer you to Home Depot.

Very clean and employees very friendly and helpful.

I had gone to get some small electrical items that I was "out of." I discovered some tomato plants on sale, so reasonable for that da only, that I went back and bought seven to add to our little garden. I am not sure if they were part of the Spring Black Friday Sale or not... if I had known before hand that saving would have brought me into the store, for sure.

100% helpful .Never had anything to complain about.My favorite store.Like it better than Lowe's.

Have been very pleased with the cooperation I have received these past couple weeks with my visits to the Arnold store. Everyone has been very helpful. I have had some problems, and they have all been taken care of to my satisfaction.

Know if you buy paint at Home Depot that you cannot return it. It is not posted anywhere until you have it mixed and then it is on the little sticker on top of the paint can that it is non returnable. If you don't like the color after it is mixed, which it always look different, too bad you are stuck with it. The associates at the paint counter and cashier were very rude. I will not return to this store.

Wonderful experience buying a washer and dryer from this location. The gentleman in the appliance department was extremely helpful and friendly even though it took my over an hour to make my final decision.

very pleasant, but we were only visiting area at the time....but would visit again when in the area

This store definitely goes above and beyond CUSTOMER SERVICE ! Dan in the Electrical Department, Sherrie K the cashier, no matter where you go in the store the staff is very helpful !

Consistently very clean and well lit; people always friendly and helpful. Love this store.

It is always great to shop at the Arnold Home Depot. It has great prices which are easy to see, and the merchandise is easy to locate. The displays are easy to select an item from and to replace it if one decides not to purchase it. The staff is always cheerful and helpful. The parking lot is big and there are enough doors, that I can always find a parking space and not need to walk fa to the entrance. When I exit, I find the automatic doors great as I do not need to fight with my cart to get it out of the door... automatic doors are great. The carts that come in various designs enable me to easily take my purchases to my vehicle. I wouldn't shop anywhere else.

Almost all employees at the Arnold MO store are very friendly and helpful every time I go there. They almost always have the products that I need, and offer great info to me regarding my home projects. The electrical dept guy that seems to work the day shift, is especially helpful and friendly, and always gives me great info on electrical or any other type of help I need.

The little old man back in appliances helped us and he was awesome. Great prices and great people!!

I wish I would have gotten the mans name that helped us in plumbing tonight. around 5:30 on tues evening. He didn't leave us guessing but knowing we had just what we needed.

The associates have always been helpful to me. They don't just point to the isle you need to go, they will take you there and help you find what you're looking for. Most of the sales people there seem very knowledgeable in their departments. I've had carpet installed before. The sales people were very helpful and the installers were outstanding. they were hard working, efficient, polite and respectful of my property. The people in the paint department are also very knowledgeable and helpful. I always feel confident that I will have a good experience there.

People were very friendly and helpful.Thank you.

I love this Home Depot. Every time I go into this store I am greeted by friendly and courteous staff. I am always asked how I am doing or if I need any help. We are not fixer uppers by any means, everything we do is a new and beginner experience and Home Depot has helped us and taught us every step of the way and I can not thank you enough for all of the help and support your staff has provided us over the years. I wish I have all of their names but just recently we had the honor of meeting Walter and George in Appliances and they helped us every step of the way even when we weren't sure what we were doing. They were patient and shared their knowledge of the products until we were ready to make a decision. And Tabitha the cashier exuded friendliness and professionalism. She was also quick, kind, courteous and paid great attention to detail to ensure we had everything correct on our charges. This staff is great and I am glad they are in my town. You really are appreciated!

I always shop at Home Depot, even though there are other hardware stores in the area, because of price, selection, ease of finding what I want, and the helpful staff. The store, also, gives me a military discount... I know that that isn't a lot, but it shows how Home Depot appreciates all that the veterans have given to America

I always find the salespeople to be very friendly and knowledgeable.

I came to this store on my way to visit family. I was suprised that they haf someone at the front of the store to help you. I needed help with a light bulb and Dan was realky funny and helpful. Saw te store manager jim and he is the kind of guy you'd like to have a beer with. Cool store

Always very helpful!

Employees are always very helpful. And if you are looking for an appliance you have to speak with Appliance Specialist Walter Thurmond. He is phenomenal!!

All the review guidelines were definitely meet especially the associates being very friendly and very helpful. They understood what I was trying to do and suggested ways to help me get what I needed to complete my project.

WE NEEDED HELP WITH CHOOSING GRASS SEED AND OTHER LAWN CARE PRODUCTS TO GET READY FOR THE FALL AND WINTER SEASON. STORE EMPLOYEE, KEN, WAS MORE THAN HELPFUL AND GAVE US MUCH WELCOMED ADVICE. THANKS AGANI, KEN....!

All the employees were extremely friendly and helpful. Went out of their way to be of assistance. Will definitely be back.

Employees are very knowledgeable and helpful! They know their departments and are not pushy with any particular brand or item.