#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(253)447-3902
Tool & Truck Rental(253)447-3908
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9602 214th Avenue East
Bonney Lake, WA 98391
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Customer Store Reviews

  • 4.7 out of 385 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (385)
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Showing 1-30 of 385 reviews
Mr.Paul Walker and cashier Melissa did help me. I was happy, thank you guys
Mr.Paul Walker and cashier Melissa did help me. I was happy, thank you guys
by
  • Verified Purchase
  • Recommended
great job home depot employies keep up the good customer services
great job home depot employies keep up the good customer services
by
  • Verified Purchase
  • Recommended
Best employees ever! So friendly, have personality, and helpful as always at the Bonney Lake store.
Best employees ever! So friendly, have personality, and helpful as always at the Bonney Lake store.
by
  • Verified Purchase
  • Recommended
My experience is mostly with ease and helpfulness.
My experience is mostly with ease and helpfulness.
by
  • Verified Purchase
  • Recommended
Every employ always offers help finding an item. If the store doesn't have it, I'm always shown h...
Every employ always offers help finding an item. If the store doesn't have it, I'm always shown how to order it online.
by
  • Verified Purchase
  • Recommended
Love my neighborhood Home Depot. Someone is always there to help.
Love my neighborhood Home Depot. Someone is always there to help.
by
  • Verified Purchase
  • Recommended
I love it
I love it
by
  • Verified Purchase
  • Recommended
Excellent customer service. If it is not in the store at the time you go in, there is someone th...
Excellent customer service. If it is not in the store at the time you go in, there is someone there to help you order the item. And, they will see it to follow-through.
by
  • Verified Purchase
  • Recommended
Not nice people
Not nice people
by
  • Verified Purchase
1 found this review helpful
The employees are always super helpful, even when the store is very busy. The store is clean and ...
The employees are always super helpful, even when the store is very busy. The store is clean and well stocked. Plant selection is great, and the plant warranty is a nice addition.
by
  • Verified Purchase
  • Recommended
An employee named Chase was super helpful and deserves a raise when comes due.
An employee named Chase was super helpful and deserves a raise when comes due.
by
  • Verified Purchase
  • Recommended
The store was clean the shelves are pretty well stocked. The associates once asked for help are e...
The store was clean the shelves are pretty well stocked. The associates once asked for help are extremely helpful, they will walk you to the isle or bay if need be.The parking can get cramped but over all easy to get into and out of when driving. The auto check out is a cool new feature.
by
  • Verified Purchase
  • Recommended
This store is always clean, well lit, and very user friendly with the way the product selections ...
This store is always clean, well lit, and very user friendly with the way the product selections are situated in relation to each other. The staff is clean, friendly, professional, and knowledgeable about their products and services.
by
  • Verified Purchase
  • Recommended
Always seem to have what I need at competitive prices. This store has some very kind people worki...
Always seem to have what I need at competitive prices. This store has some very kind people working there who are eager to help me find what I need. Definitely my go-to store to get my projects done.
by
  • Verified Purchase
  • Recommended
Paul in appliances, Jessica in Kitchen & Bath, and Kristen in flooring are all very helpful and n...
Paul in appliances, Jessica in Kitchen & Bath, and Kristen in flooring are all very helpful and nice to work with
by
  • Verified Purchase
  • Recommended
The store employees were right there to help us on every thing we were looking for, every one was...
The store employees were right there to help us on every thing we were looking for, every one was friendly . The store seemed to be pretty clean given the fact it is a hardware store.
by
  • Verified Purchase
  • Recommended
A very clean store and bathroom and very friendly help seems to have a lot of knowledge
A very clean store and bathroom and very friendly help seems to have a lot of knowledge
by
  • Verified Purchase
  • Recommended
Great customer service!! Steve, Steve, and Phil from the rental desk are very helpful and really ...
Great customer service!! Steve, Steve, and Phil from the rental desk are very helpful and really care about your project!!
by
  • Verified Purchase
  • Recommended
All the associates were friendly and genuine. They helped, found help when they didn't/t know som...
All the associates were friendly and genuine. They helped, found help when they didn't/t know something, and made sure I was taken care of.
by
  • Verified Purchase
  • Recommended
Jim in Rentals and Terry in Tools were very helpful.
Jim in Rentals and Terry in Tools were very helpful.
by
  • Verified Purchase
  • Recommended
It was a great shopping experience and we had a great salesperson.
It was a great shopping experience and we had a great salesperson.
by
  • Verified Purchase
  • Recommended
We found everything and more than we were looking for. Staff was friendly and courteous. The stor...
We found everything and more than we were looking for. Staff was friendly and courteous. The store as clean and well organized.
by
  • Verified Purchase
  • Recommended
The wife and I look forward to our next visit. Thank you for a great shopping experience. Richard...
The wife and I look forward to our next visit. Thank you for a great shopping experience. Richard Butts and Cindy Ehlke. A big yes to all the review questions.
by
  • Verified Purchase
  • Recommended
Employee's were very helpful and took me directly to all the items I was looking for and asked me...
Employee's were very helpful and took me directly to all the items I was looking for and asked me if I needed further assistance. The cashier forgot to give me one of my bags that contained a couple small items and when I called the store and explained that I lived about an hour from their store they were kind enough to credit my account over the phone for these items and send me an email receipt. I highly recommend this Bonney Lake Home Depot.
by
  • Verified Purchase
  • Recommended
Employees are always helpful. Never had a bad experience going to this store.
Employees are always helpful. Never had a bad experience going to this store.
by
  • Verified Purchase
  • Recommended
My Dog Loves HD, and I love that Home Depot is willing to let him wander there... please keep thi...
My Dog Loves HD, and I love that Home Depot is willing to let him wander there... please keep this going, its fantastic.
by
  • Verified Purchase
  • Recommended
Store is alway clean and well organized. I have the Home Depot app loaded in my phone and it alw...
Store is alway clean and well organized. I have the Home Depot app loaded in my phone and it always makes me more independent & faster finding items in the store. It also keeps me up to date when in store changes are made.
by
  • Verified Purchase
  • Recommended
The Bonney Lake Home Depot has courteous, friendly and knowledgeable staff. It is a very clean st...
The Bonney Lake Home Depot has courteous, friendly and knowledgeable staff. It is a very clean store.Thank you for making the trip to the store seamless.
by
  • Verified Purchase
  • Recommended
Thank you for having no cost, informative home improvement classes. Donna is a knowledgeable supe...
Thank you for having no cost, informative home improvement classes. Donna is a knowledgeable superstar who has given me confidence to learn new things without fear of making costly mistakes. That's saying a lot for me!
by
  • Verified Purchase
  • Recommended
I have shopped at three of your stores and have determined that your Bonney Lake store is superio...
I have shopped at three of your stores and have determined that your Bonney Lake store is superior to the others. The employees all seem happy and motivated creating a pleasurable shopping experience. This would indicate that management is doing an excellent job. My dealings with your manager, Brandon, reinforces my opinion. His attention to details, follow up on commitments and even helps working out on the floor with his staff proves my point. I have been a contractor for 55 years and having a manager like Brandon with his dedication is like finding Gold in the Desert. Based on your review guidelines all answers are in the affirmative.
by
  • Verified Purchase
Showing 1-30 of 385 reviews

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