Reviews for Brentwood #723

Great store to shop at.

Their appliance department employees were very helpful and knowledgeable during our major appliance purchase. We will definitely shop at Home Depot again!

Do not buy a front door from them. They took 6 weeks to deliver a door that was not cut to the correct size. The size was given to HD by the company they hired to come out and measure the door. Horrible experience.

Super helpful staff including Jack and Allan. Very appreciative to be able to get in and out and onto my project quickly!

I special ordered a refrigerator (Whirlpool) on 8/30/18 and the delivery date was to be 9/18. I was then notified that the delivery date changed to 10/11, and then a Whirlpool rep. called me and it changed again to 10/20. I went back to Home Depot the next day and spoke with Douglas Campbell, Department Supervisor Appliance Specialist and told him about all the delivery date changes. He helped me to cancel that order and I purchased another refrigerator (LG) which is to be delivered on 10/16/18. I know the delays were not due to Home Depot but was because of Whirlpool. I needed a refrigerator NOW. Mr. Campbell was very helpful in making that happen.

This store is always first rate with service, product availability - and when I need to rent an item they are great. Thanks Al

I shop at the Brentwood Home Depot. It is always neat and clean and the employees are quick to ask if they can help you find what you are looking for. They always have a good selection of all the items I want to purchase and checkout is usually fast and their employees are friendly. I wanted to order a refrigerator because I wanted a side-by-side (without an ice/water dispenser on the outside) and they did not have on their floor to see but I went on their website to view them and selected the one I wanted to order. Then the representative (Bobby) was extremely helpful, informative, and friendly. I also wanted to purchase a 5 year warranty and he explained the cost, what it covered, and how it worked. My Home Depot experience was great!

The store was very organized and clean. The staff was the most friendly and helpful that I have ever experienced in any home improvement store.

Great customer service in the paint department with knowledgeable staff.

clean store, nice employees always find what I need quickly

As a retiree and dedicated do-it-yourselfer, I shop at this Home Depot very often, rarely less than once a week. The service is good, though I often have to ask to find assistance. Otherwise I am very happy to shop at the Brentwood, TN Home Depot.

I have visited this store on several occasions. Employees are friendly, helpful, and courteous. The store layout is user friendly and clean.

I have consistently had a good experience at this store. The employees couldn't be more helpful!

Excellent customer service! Very friendly staff in all areas during my visit!

Doug, in the appliance dept. is very helpful!!

Had a great visit today. Actually bought a fridge. Went in to look at bathroom remodel, lol. Greeted by all and appreciated our interactions with everyone. Thank you.

Great customer service from the staff on the floor right back to the cashier. They were both very friendly and helpful. I will sure recommend my friends to that location. Thank you. Best regards

If you are after appliances go to Doug he was fantastic

Very courteous and knowledgeable associates! Extremely friendly and fair management like Zack. Highly recommend this location for great service!

Great service in appliance by Doug Campbell. If you need an appliance, be sure to ask for Doug. Amazing product knowledge!

Employees very helpful and knowledgeable

If you are looking for a product expert in appliances, you must go see Doug Campbell!

We bought several different products and everywhere we were there was a very nice young person who assisted us with quite a bit of knowledge of each product we bought. Our cashier in customer service was also very helpful in assisting us in our purchase of Weber grill and a Statesville 5 pc patio set.

Manager Eric is the best in the business - continuously goes above and beyond for me. Have never experienced such great customer service.

Very friendly staff.

Neat and clean. wide aisles for easy access and shopping.

good customer service, each associate demonstrates a true willingness to help answering questions. store laid out nicely with products i was looking for.

This store is great! Large supply of different choices and if you need a kitchen appliance, go see Doug Campbell. He is very knowledgeable of the products and can help you make a decision.

I shop this store frequently and have alway found the employees friendly and helpful.

Great Store & Great Staff