#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(773)804-3204

Tool & Truck Rental

(773)804-3227

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2555 N Normandy Ave

Chicago, IL 60707

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.3 out of 474 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (474)
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Showing 1-30 of 474 reviews
Always find what I'm looking for
Always able to quickly find what I'm looking for at this store. Love the selection of seasonal items at front of store, the garden center, and the self checkou lanes. Will be back.
by
  • Verified Purchase
  • DIY
  • Recommended
can't shop there anymore
will not take a debit card unless it has a chip won't let you swipe per the check out girl
by
  • Verified Purchase
  • Pro
Tool Rental
Patsy was wonderful. She was pleasant, knowledgeable, and extremely helpful. Dante in Tool Rental was also helpful. I would most certainly go back to this store just because of these two.
by
  • Verified Purchase
  • DIY
  • Recommended
I Came, I Saw, I Rented
The associate helped me with tips and quickly answered my every question and offered suggestions above and beyond which were most welcome.
by
  • Verified Purchase
  • DIY
great store, i had an excellent experience
the store was great, all of the workers i talked to were knowledgeable and very nice. the best home depot i have been to in Chicago
by
  • Verified Purchase
  • DIY
  • Recommended
Amazing Employees!
We went here for the first time after having gone to Lowes a couple times already. We couldn't get over how friendly and helpful all the employees were. They took us directly to products we were looking for and helped us select the exact right one. What a great group of talent you have!
by
  • Verified Purchase
  • DIY
  • Recommended
Great experience
Awesome associates that are friendly and helpful. Very clean store
by
  • Verified Purchase
  • Pro
  • Recommended
Great store experience
Was very happy with help received at appliance section
by
  • Verified Purchase
  • DIY
  • Recommended
Greatest place to shop.
Everything was great service ,price everything I always shop here.
by
  • Verified Purchase
  • Recommended
Friendly staff and neat store
The associates are always friendly and willing to help. They are knowledgeable about the items in the store and even explain to you the pros and cons to each item.
by
  • Verified Purchase
  • Pro
  • Recommended
We love the staff at this location!
This Home-Depot location has raised the bar of excellence. It doesn't matter what time you walk into their location... The staff is always friendly and extremely knowledgeable.
by
  • Verified Purchase
  • Recommended
.
When I am looking for something specific I can usually find it or get help to locate it.
by
  • Verified Purchase
  • Recommended
New Kitchen
Our designer Aleksander was outstanding in his product knowledge and design ability. His eye for the intangibles was a real plus. When it came to purchase our new cabinets and granite counter tops, we had an issue with our bank, they would not immediately release the funds because they assumed it was a fraud charge (which is very common with large purchases at Home Depot and other similar stores we found out). While this all could have been sorted out with the bank the following work day, if we didn't make the purchase that Sunday we would have lost over $5,000 in manufacturer savings. Thanks to Chris, the Asst Manager we were able to make the purchase that Sunday and all is good.
by
  • Verified Purchase
  • Recommended
Home Depot Brickyard is knowlegable and friendly
The store was clean and well organized. Actually, 2 associates came up to ME and asked if I needed help with any projects. That was awesome. Usually I have to go find someone for help. I'll shop here again. They were friendly and helpful.
by
  • Verified Purchase
  • DIY
  • Recommended
Great Garden Area
Large selection of very healthy plants in Garden Section.
by
  • Verified Purchase
  • DIY
  • Recommended
Best customer service
I'm a new home owner and from the moment I walked in the store I was greeted and and ask if I needed help. Not to many places do that any more.
by
    • Recommended
    A captivating story that started with water, and ended with me falling head over heals for the cashier.
    I had popped in for a gallon of water, not expecting to receive the kind of service a man only experiences once, maybe twice in his life. I had the pleasure of completing my transaction with the most stunning specimen of a woman I had come across. Her apron said "lily" with a smiley face, to cut a long story of love short, she left a smiley face on my heart and soul.
    by
    • Verified Purchase
    • Recommended
    Customer Services
    I was happy with my visit to the store Home Depot BrickYard the service they provide was excellent
    by
      • Recommended
      Worst experience
      Not a very happy experience for 2 items it took over 35 to 40 minutes.
      by
      • Verified Purchase
      Great Store Experience
      The customer service that I received was excellent! Store was very clean and products were easy to find
      by
      • Verified Purchase
      • Recommended
      try to be perfect
      There were no vegie plants except tomato bigger plants. There was only one sort of lamp glass globe with 3" neck. But still I'll come again
      by
      • Verified Purchase
      • Recommended
      Execellent Store Experience
      Store was clean and associates were friendly and courteous.
      by
      • Verified Purchase
      • Pro
      • Recommended
      Never knew it was here.
      This store was great, clean, and bright. It had very helpful and friendly associates!!
      by
      • Verified Purchase
      • Pro
      • Recommended
      Rude Staff
      The cashier was extremely rude. Plenty of employees in the Garden Center but most were unhelpful and doing nothing while a few were doing all the work. The Garden Center needs better management and supervision of employees.
      by
      • Verified Purchase
      • DIY
      Quality store and employees!
      Each employee working there is very knowledgeable and willing to help. I have to single out one particular employee though, and her name is Elizabeth. She's helped us out so much with our lawn care questions and has always taken the time to explain how to use the particular products that she's recommended!
      by
      • Verified Purchase
      • Recommended
      Bill in electrical.
      I met a wonderful sales person in the electrical department named Bill. He was very professional, knowledgeable and patient answering all the questions my husband and I had. We would keep seeking him out for advice and he never made us feel that we were bothering him. I came in to just kind of look around and ended up spending almost $400 in light fixers. We intend on returning to purchase all the fixers for our home.
      by
      • Verified Purchase
      • Pro
      • Recommended
      Really friendly and helpful and engaged staff
      This store is well stocked and organized. I got some great help from Raoul the store manager an Mike and Joe in the garden center. everybody was so easy to find and so willing to help. really nice to see in a large home improvement store.
      by
      • Verified Purchase
      • DIY
      • Recommended
      GRAET STORE.. GREAT EMPLOYEES
      I FOUND EVERYTHING I WAS LOOKING FOR. 2 SEPARATE ASSOCIATES HELPED ME FIND THINGS AND GUIDED ME ON WHAT WOULD BE THE BEST OPTION TO BUY. NO ISSUES AT THE REGISTER.
      by
      • Verified Purchase
      • Recommended
      Awesome visit!
      My visit at Home Depot was awesome!! Fork lift drivers loaded drywall into my van and for that I am very grateful!! Definitely my Favorite stor
      by
      • Pro
      • Recommended
      bad service and attitude from workers
      bad service, workers with attitudes and love to be on their cell phones
      by
      • Verified Purchase
      • Pro
      Showing 1-30 of 474 reviews

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