#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(770)607-1134

Tool & Truck Rental

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
6:00am - 10:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

100 Gentilly Blvd

Cartersville, GA 30120

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 471 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (471)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 471 reviews
my favorite store in my county Bartow, GA
my favorite store in my county Bartow, GA
by
  • Verified Purchase
  • Recommended
friendly employees helpful customer service, awesome store
friendly employees helpful customer service, awesome store
by
  • Verified Purchase
  • Recommended
Amazing store. Great customer experience. Received the best care today !!
Amazing store. Great customer experience. Received the best care today !!
by
  • Verified Purchase
  • Recommended
The store was neat and everyone was nice. I don’t come here often. My dad LOVES Home Depot and th...
The store was neat and everyone was nice. I don’t come here often. My dad LOVES Home Depot and that’s the only reason I entered the survey thing because my dad would die if we got a gift card like that. We would be able to finish my parents house! Lol. Great service, I love Kat, she’s so nice and funny
by
  • Verified Purchase
  • Recommended
The manager here has changed the face of this store, it now is the best store in my County lots o...
The manager here has changed the face of this store, it now is the best store in my County lots of helpful faces
by
  • Verified Purchase
  • Recommended
I was shopping in the garden section of the store. As I was checking out the cashier, Kelly, poin...
I was shopping in the garden section of the store. As I was checking out the cashier, Kelly, pointed out there was a better price option for something I was purchasing. I appreciated her noticing and taking the time to help me save some money on the product. It was a refreshing change.
by
  • Verified Purchase
  • Recommended
This store is Amazing!!!! Everytime I have come here to get flowers and potting soil and misc i...
This store is Amazing!!!! Everytime I have come here to get flowers and potting soil and misc items for my yard I have not been disappointed....especially when it comes to checking out in the garden section both times in the past week I have had the best experience with the cashiers....especially Kelly she was fun to talk to and went out of her way to help with my flowers I ordered....instead of the flowers falling over and dirt going everywhere she found some extra containers laying around and put my flowers in them and they where easier to transport to the trunk of my car.
by
  • Verified Purchase
  • Recommended
Very friendly and personable employees eager to help you. Would definitely recommend this Home De...
Very friendly and personable employees eager to help you. Would definitely recommend this Home Depot on that alone! Well done!
by
  • Verified Purchase
  • Recommended
A very clean and stocked store
A very clean and stocked store
by
  • Verified Purchase
  • Recommended
Everyone has nice and very helpful. Clean store and stocked very well and lots of flowers.
Everyone has nice and very helpful. Clean store and stocked very well and lots of flowers.
by
  • Verified Purchase
  • Recommended
I normally love Home Depot but the customer service this time was horrible. I have closed my acco...
I normally love Home Depot but the customer service this time was horrible. I have closed my account and will be moving on!
by
  • Verified Purchase
Great store to shop at. Friendly and helpful associate's. Always available to answer questions an...
Great store to shop at. Friendly and helpful associate's. Always available to answer questions and guide you in the right direction for all your home needs. Well stocked with good prices. Speedy checkout.
by
  • Verified Purchase
  • Recommended
I returned two items. One was an online purchase that I did not have the receipt for. The young l...
I returned two items. One was an online purchase that I did not have the receipt for. The young lady cheerfully and willingly looked in her computer setup and found the receipt for it and promptly gave me a refund for both items. What impressed me most was her great attitude.
by
  • Verified Purchase
  • Recommended
Employees are rude. They don't offer help and when they do they refuse service due to "personal r...
Employees are rude. They don't offer help and when they do they refuse service due to "personal reasons."
by
  • Verified Purchase
Javier was very polite, professional, and knowledgeable. Javier provided First Class customer ser...
Javier was very polite, professional, and knowledgeable. Javier provided First Class customer service.
by
  • Verified Purchase
  • Recommended
Friendly and welcoming staff. Quick and easy service, and willing to go the extra mile to help fi...
Friendly and welcoming staff. Quick and easy service, and willing to go the extra mile to help find what I needed
by
  • Verified Purchase
  • Recommended
Always a great experience at this store. Staff is attentive and always available to help.
Always a great experience at this store. Staff is attentive and always available to help.
by
  • Verified Purchase
  • Recommended
This store is a very good place to shop. I would recomend this store to shop all of your items f...
This store is a very good place to shop. I would recomend this store to shop all of your items for your home.
by
  • Verified Purchase
  • Recommended
Each visit I have made to Home Depot has always resulted in a very pleasant, successful shoppin...
Each visit I have made to Home Depot has always resulted in a very pleasant, successful shopping experience. I contribute this to their conscientious, caring, profession employees. The guys/gals in the orange vests have always gone above and beyond to help me in my quest to find products I can't seem to locate. I am so grateful. They have gone out of their way to take me, rather than just tell me, where my item should be. This truly is helpful and saves me time. Also, the store is always clean and stocked very neatly. I makes items more accessible from a shopper's view. Thanks, Home Depot! I, for one, appreciate you all.
by
  • Verified Purchase
  • Recommended
I went to purchase screws, gorilla glue, wood and gravel. When I returned home my receipt was for...
I went to purchase screws, gorilla glue, wood and gravel. When I returned home my receipt was for two boxes of screws which I only bought one and wasn't charged for the glue. The difference was a few dollars more but I live to far to go back
by
  • Verified Purchase
  • Recommended
The Cartersville store is always super clean. Well stocked and they have a lot of friendly associ...
The Cartersville store is always super clean. Well stocked and they have a lot of friendly associates to help you.
by
  • Verified Purchase
  • Recommended
Spring is here and I'm back!!! All my peeps at the Cartersville Home Depot, once again, made my s...
Spring is here and I'm back!!! All my peeps at the Cartersville Home Depot, once again, made my shopping experience a good one! Thanks to Alice and Telisa in customer service, Jeffery in the nursery and Jon Allen for being so helpful and pleasant.
by
  • Verified Purchase
  • Recommended
Some employees standing around, others way too busy. Where is my fridge?
Some employees standing around, others way too busy. Where is my fridge?
by
  • Verified Purchase
  • Recommended
Ashlee was very friendly and professional
Ashlee was very friendly and professional
by
  • Verified Purchase
  • Recommended
I WANT TO COMMEND TWO PARTICULAR ASSOCIATES ON THEIR OUTSTANDING CUSTOMER SERVICE. BOTH MARTHA AN...
I WANT TO COMMEND TWO PARTICULAR ASSOCIATES ON THEIR OUTSTANDING CUSTOMER SERVICE. BOTH MARTHA AND HEATHER WENT ABOVE AND BEYOND TO HELP US FIND A PARTICULAR TOOL THAT WE NEEDED TO COMPLETE A PROJECT. IF NOT FOR THEM WE WOULD HAVE HAD TO WAIT AN EXTRA WEEK WAITING ON ONE TO SHIP BUT THEY SEARCHED HIGH AND LOW AND USED ALL THE MAGIC TO FIND ONE HIDING IN THIS STORE!! SO THANKFUL!!
by
  • Verified Purchase
  • Recommended
Should demand that masks are worn. Refuse entry and people will get point. I wear my mask to prot...
Should demand that masks are worn. Refuse entry and people will get point. I wear my mask to protect them and would like them to wear one to protect me from them.
by
  • Verified Purchase
OG in the plumbing department is very knowledgeable. Thanks.
OG in the plumbing department is very knowledgeable. Thanks.
by
  • Verified Purchase
  • Recommended
I cannot say enough about Darlene. It was interesting that two years ago I bought a washer and d...
I cannot say enough about Darlene. It was interesting that two years ago I bought a washer and dryer and she was the sales person and was fantastic then. Now I am buying cabinets and she was fantastic again!!! you should give here a raise :)
by
  • Verified Purchase
  • Recommended
Help in plumbing from Kevin Ritt was extraordinary. Very helpful
Help in plumbing from Kevin Ritt was extraordinary. Very helpful
by
  • Verified Purchase
  • Recommended
Most part friendly. Assisted me. Quite well stocked.
Most part friendly. Assisted me. Quite well stocked.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 471 reviews

Nearby Stores

Find Another Store

3355 Cobb Pkwy

Acworth, GA 30101

11.89 mi

Tool & Truck Rental

(770)917-5140

Pro Service Desk

(770)917-5134

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1655 Shiloh Rd Nw

Kennesaw, GA 30144

14.21 mi

Tool & Truck Rental

(678)594-8900

Pro Service Desk

(678)594-8896

Mon-Wed: 6:00am - 9:00pm

Thu: 6:00am - 10:00pm

Fri: 6:00am - 10:00pm

Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

9037 Hwy 92, Ste 100

Woodstock, GA 30189

15.74 mi

Tool & Truck Rental

(770)591-6484

Pro Service Desk

(770)591-6487

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm