Filter Reviews By:Rating, Profile, Gender, Age (433)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 433 reviews
Oct 26, 2023
Great team
Every team member I spoke with had a positive attitude. Everyone was helpful. Gerald really stood out. His customer service is an A+
by
Recommended
1 found this review helpful
Oct 16, 2023
The best Home Depot Around!
I've been shopping here and have wonderful experiences with the staff. Helpful, knowledgeable, and they really jump in to make shopping for your project easy. I can't say enough about this store: clean, organized, well stocked, and terrific staff.
by
Recommended
Oct 16, 2023
Best store I've been to in 4 states( I've only been in 4 states!)
This is by far the most amazing home Depot I've ever been to. The staff are kind, friendly and courteous. They know what they're talking about and know exactly where everything is in the store. When I ask. If they don't, they figure it out very quickly with communication to their co-workers. The managers are even friendly if I needed something (I never have). Returns are smooth and every single employee I've encountered since I've been to that store are all amazing and knowledgeable.
by
Recommended
Oct 11, 2023
Store Spirit & character
Professional yet down-to-earth people. Friendly and ready to help at all times.
by
Recommended
Sep 30, 2023
EVA is a rock star at this store!!!!!
Can thank Eva enough for everything she did for my family and I and handle bad situation due to lack of communication and updating from Home Depot corporate. She should be given a promotion and everyone who is not like her higher up and below here. Should be educated on work ethics and customer service like she is. She set the standards high and everyone should follow suit.
by
Recommended
Sep 26, 2023
Great Customer Service
Enjoy going to this Home Depot and have had some very positive results. As I am building a home and have saved tons of money due to the buying power of the store. Have also ran into lots of contractors that purchase their goods there to provide work on my home. Also the manager has made it a priority to speak to me when I'm in the store to make sure my needs are met. Marcus is one of the better managers I've met in the times I've met managers.
by
Recommended
Sep 24, 2023
Wonderful service from Linda in garden!
Linda was very helpful in picking out plants and teaching me about “thrill, fill and spill” pot planting picking out plants pots and soil that made my project a no brainer.
by
Recommended
Sep 7, 2023
It's worth the drive
The Chehalis HD has some pretty great employees there right now. The last ten trips in over 5 months or so, have been great ones. Ordered custom windows at a fair price and it didn't take long. It seems to me the team they have right now, actually cares. I rarely have to hunt someone down to help me.
by
Recommended
Aug 21, 2023
Nice people...and plenty of them
We had a great experience at this Home Depot. There were plenty of employees and they asked me what I needed before I had to ask them. Super friendly cashiers. Shout-out to Gerald!
by
Recommended
Aug 16, 2023
Great staff!
Staff have always been so friendly. Plus, everything is so easy to find. I'm able to get in and out. The main isle was empty and didn't have a bunch of product in the way. Great layout!
by
Recommended
Aug 11, 2023
Great staff and always so helpful and friendly.
This is one of the best stores I have been in and I have been in several stores even on the East Coast. This store and the most helpful staff is outstanding. I will be returning to this store for any other purchases which will be in the very near future. I love this store.
by
Recommended
Aug 6, 2023
Convenient location
Good prices great location
by
Recommended
Jul 6, 2023
Upgrade
I went in to purchase a BBQ and I had looked at last week. Unfortunately it was out of stock and was not going to be restocked. The customer service associate took me back to the BBQ's and was able to give me an upgraded BBQ for the same price as the one I had wanted. I couldn't be happier with my new BBQ!
by
Recommended
May 27, 2023
Great Customer Service
I always enjoy shopping at this store, the employees are very friendly and helpful, providing excellent customer service!
by
Recommended
May 6, 2023
Always great customer service
My wife and I recently purchased and are remodeling a 1930 Craftsman home. When I do returns on my overestimated quantities, damaged as received goods or just shopping at this store the employees are always very helpful and very friendly. Thank you!
by
Recommended
Apr 27, 2023
Great products.
We remodeled our kitchen and purchased most of the material at this home depot. Very satisfied .
by
Recommended
Apr 21, 2023
Great store
Always have shipping supplies I need.
by
Recommended
Apr 2, 2023
helpful employees and friendly too
i bought potting soil and i like the price here
by
Recommended
Apr 1, 2023
Great customer service
I would give 5 stars but the poor employee had to fight with a locked up flashlight which he couldn’t get opened and had to go get a ladder to get me one from the top in a box. It took about 10-15 min. Also Gerald the cashier was AWESOME he walked me out and put my purchase in my car. GREAT CUSTOMER SERVICE LIKE THE OLD DAYS
by
Recommended
Mar 17, 2023
Great employees experience
I'm greeted by employees as I pass through each departments. Employees routinely asked if I need help finding a product or department or getting answers about products. Searching store app or calling other employees when necessary. All employees that I have been in contact with are very friendly courteous and knowledgeable. I will recommend this Home Depot store to all
by
Recommended
Feb 26, 2023
bought a dishwasher will be nice
when it gets here and installed it will be great
by
Recommended
Feb 4, 2023
Friend staff
Staff always friendly and helpful
by
Recommended
Jan 22, 2023
Excellent store
I got the perfect tool for my yard work at a great price. Freya is an excellent cashier. Best store and best service anywhere
by
Recommended
Jan 12, 2023
Thank you miss Maria a the device desck she was very helpful and knowledgeable
Associate was very friendly and helpful miss Maria
by
Recommended
Dec 22, 2022
Wonderful friendly staff!!!
I was running out of places to look for last minute Christmas supplies, they had everything and some.
by
Recommended
Dec 15, 2022
the best employees
employees went above and beyond great told us about a special but the were sold out but that we could still get it on line and they did the online sale for us and delivered in one day.
by
Recommended
Nov 21, 2022
great experience every time
lot's of help, very good on returns, great customer service
by
Nov 8, 2022
Nice job...
Every time I don't have a clue, they tell me exactly what I need, and how to do it.
by
Recommended
Nov 7, 2022
awesome place to shop
awesome place to shop just wish everything was a little more organized and more space to walk,
by
Nov 4, 2022
People power
It seems to me, that the people are more important than the products! It is nice to meet an associate who knows what they are doing, rather than all about the products on the shelves. I'm not saying that a talkative person who doesn't know the difference between a nail and screw would be a good person to help you find 6d nails, but they probably would know if the store was out of them or not. When I shop, I usually have a list of things I need, and because I wind up with an associate who doesn't understand the problem I am trying to solve, I sometimes end up buying the wrong things or listening to something the associate says that causes me to take other ways in my project. Its annoying to think that the associate is only trying to sell products, but that's the way I feel when I shop at Home Depot. People who work with people, need to be more courteous, freindly and helpful, rather than assertive, dedicated and knowlegeble!