#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(716)635-0425

Tool & Truck Rental

(716)635-0400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4139 Transit Rd

Williamsville, NY 14221

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 591 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (591)
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Showing 1-30 of 591 reviews
purchase snowblower
I recently purchased a toro snowblower. it works very well and i am glad i made the purchase.
by
    • Recommended
    Best Home Depot in Buffalo
    I use to shop at a competitor when I lived in Kenmore but since moving to Williamsville I shop here and love it. Staff are the difference. Associates that actually help without asking and know their stuff. Two thumbs up.
    by
      • Recommended
      MY CART OVERFLOWING WITIH OVER $500 IN MERCH
      THEY HELPED ME FROM START TO FINISH, ALSO LOADING MY CAR WITH THE HEAVY THINGS. HELPED ME, BECAUSE I REQUESTED TO FILL OUT A HOME DEPOT CC, THEY NEVER ASKED ME IF I WANTED TO, IT WAS ALL ME. THEY WERRE GREAT! I WISH I HAD A PHOTO OF MY CART! THESE GIRLS WERE JUST AMAZING!
      by
        • Recommended
        Ver Helpful
        I was so thankful for the assistance & advice from employees throughout the store regarding my questions regarding cleaning products Nancy S was so helpful & assisted me at checkout TY Clarence Home Depot Transit RoD 14221
        by
          • Recommended
          Great service!
          Excellent service and friendly staff at this location!
          by
            • Recommended
            customer service
            Kristina was very kind and helpful in our shopping experience today. Also Id love to add that the Christmas items are AMAZING
            by
              • Recommended
              Great Feature
              I love you Home depot !!!!!!!!
              by
                Ask for Eric at the window desk!
                I have ordered Andersen conversion kits at the window desk twice now (total 20 windows and screens) - Eric is the guy to work with - patient, thorough, and knowledgeable!
                by
                  • Recommended
                  Dusty merchandise
                  I bought paint at this store and it was so dusty I had to wash my hands. I could not wipe off the product because the washroom only had a blow dryer.
                  by
                    A-1 Customer Service!
                    Joe in Doors helped us with our project! He was friendly, knowledgeable and thorough. He helped with our special order door and also with the stock items we needed. Great experience!
                    by
                      • Recommended
                      A pleasant experiance
                      Got help when needed on questions on items.
                      by
                        • Recommended
                        Great place
                        Always have what I need and the employees are friendly.thanks
                        by
                          • Recommended
                          Definitely going back!
                          I had such a wonderful experience today. The staff were knowledgeable, helpful and so friendly! I will most definitely be shopping here in the near future!
                          by
                            • Recommended
                            Extra effort saved the day!
                            I wish I new his name. He found the remaining bottle of the stuff I was looking for. It was tucked way in the back of the shelf hidden behind a different bottle that was placed in the wrong spot. Kudos to that rep! He saved me an extra trip and saved the sale for HD!
                            by
                              • Recommended
                              A Home Depot with a special feeling
                              This Home Depot on transit road is my favorite one to shop at. It just seems more family friendly to me and the employees are really nice
                              by
                                Gary is an excellent worker bee!
                                Gary approached me, walked me to the item i was looking foor, and went out of his way to climb up and retrieve it for me. I am impressed with his helpfullness.
                                by
                                  Excellent service in plumbing department!
                                  Mohammed in Plumbing did an excellent job with my black pipe order. I had a large and very specific need for black pipe. He cut and threaded the black pipe in very quick fashion, and saved me a ton of time. Look for him in the Clarence store if you need anything from plumbing!
                                  by
                                    • Recommended
                                    Customer service
                                    Great customer service
                                    by
                                      • Recommended
                                      Best home improvement store in the area.
                                      So helpful and very well stocked. They are always pleasant and willing to help. Hats off to Dave who is happy to help load my car as I am disabled.
                                      by
                                        • Recommended
                                        The People
                                        I will make this short and sweet. The People at this store are the best in the industry and it's a pleasure to know them. They make my job very easy, and I've known several people like Maggie and Dave and Marlene at the pro desk seemingly since the store opened 27 years ago ( I think it was 27). Mike in millwork, Dave in lumber and I know Gene retired from tool rental but a great guy that worked hard every day. Thanks to all these folks!
                                        by
                                          • Recommended
                                          Not enough Handicap Scooters
                                          Overall I like the Store. It seems to have good Inventory and the Sales People are very helpful. The only thing that bothers me about going to this particular Store is that they only have one Handicap Scooter. Topically it's being used by someone else or the Battery is half dead and you just have to leave it were it died and start walking. The Walden Ave store has 4 of them, it's a little farther but a butter choice to be assured of a Scooter.
                                          by
                                            • Recommended
                                            Refreshing experience!
                                            I was asked if I needed help right away and Hailey did just that. Very mature and professional. Wish there was more like her in general.
                                            by
                                              • Recommended
                                              Kitchen design
                                              Michelle and Rick were very helpful in the design of our kitchen, providing suggestions and ideas for a DIY kitchen.
                                              by
                                                • Recommended
                                                Great experience
                                                The employees were super helpful and knowledgeable and my cashier David was really nice, we don't see this very much anymore and it was nice to see smiles and people willing to help me!
                                                by
                                                  • Recommended
                                                  1 found this review helpful
                                                  Thank you Martin and Kaitlynne!!!
                                                  We had the best experience at the Transit Road location! We met Martin in flooring and not only did he walk us through all the options with flooring, but then took us everywhere else we needed to go to get items. Amazing Customer Service. He helped us sign up for a HD CC and then Kaitlynne helped make sure everything was correct and checked us out explaining all the details of the store delivery and pick up. We could not have asked for a better experience than what we had!! Thank you!!
                                                  by
                                                    • Recommended
                                                    Friendly and Helpful Staff
                                                    The people working at this Home Depot are very friendly and helpful. We were assisted by multiple members in finding all the things we needed to install a new fan.
                                                    by
                                                      • Recommended
                                                      Some great employees
                                                      Was buy a washer and there was a gentleman named Antanie who come over and introduced himself and helped through the whole process.
                                                      by
                                                        • Recommended
                                                        Hire Cashiers
                                                        I hate self checkout and now that you completely removed cashiers I will go to Lowe’s.
                                                        by
                                                          Mohammed in electrical dept very helpful
                                                          Found everything I needed to finish a project
                                                          by
                                                            • Recommended
                                                            Return of Damaged item
                                                            I ordered an item to be delivered and upon opening had some damage. I returned it to Customer Service and Anjula was very courteous, professional, efficient, and friendly. I will return to this store.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 591 reviews

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