#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(509)585-1012

Tool & Truck Rental

(509)585-1020

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3910 W 27th Avenue

Kennewick, WA 99337

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 361 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (361)
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Showing 1-30 of 361 reviews
You always have what I need. I think that is why so many builders and contractors use this stor...
You always have what I need. I think that is why so many builders and contractors use this store.
by
  • Verified Purchase
  • Recommended
Exceptional stock and customer service.
Exceptional stock and customer service.
by
  • Verified Purchase
  • Recommended
The Kennewick Home Depot always has the merchandise that I need. The hours of operation meet my ...
The Kennewick Home Depot always has the merchandise that I need. The hours of operation meet my needs. I can even take my dog in on a leash when it is extremely hot and I don't want to leave her in the car. The employees are friendly and always there to help/
by
  • Verified Purchase
  • Recommended
They are always friendly and helpful
They are always friendly and helpful
by
  • Verified Purchase
  • Recommended
My Home Depot has served my needs for many years. Whether we are remodeling or we buy things for ...
My Home Depot has served my needs for many years. Whether we are remodeling or we buy things for The Chimney Guy, LLC
by
  • Verified Purchase
  • Recommended
The staff know everything and the store is stocked well. I can find everything I need and know it...
The staff know everything and the store is stocked well. I can find everything I need and know it is good quality items.
by
  • Verified Purchase
  • Recommended
Employees are always nice and friendly greet you when you come in and the store is clean
Employees are always nice and friendly greet you when you come in and the store is clean
by
  • Verified Purchase
  • Recommended
I think what I like most about Home Depot is the store always clean and very organized. Store em...
I think what I like most about Home Depot is the store always clean and very organized. Store employees are always asking me if I need any assistance and I really appreciate that because it always feels like I'm in a mad rush, but when store employees are able to direct me it saves me a lot of time and frustration.
by
  • Verified Purchase
  • Recommended
BEST STORE IN THE AREA
BEST STORE IN THE AREA
by
  • Verified Purchase
  • Recommended
Store was clean and all employees went above and beyond
Store was clean and all employees went above and beyond
by
  • Verified Purchase
  • Recommended
I have been using this store for 6 years since we moved into this area. Sometimes I just come in...
I have been using this store for 6 years since we moved into this area. Sometimes I just come in to cruise through the isles to get some ideas for future projects. Every time there , someone is asking if they can help find something. I used to visit with JOHN Hornstien before he moved away. The people are good for knowledge & kidding around. Recommend going to visit them.
by
  • Verified Purchase
  • Recommended
Amazing and helpful service.
Amazing and helpful service.
by
  • Verified Purchase
  • Recommended
Awesome service from everyone except the self-checkout person. She was not very friendly. They ha...
Awesome service from everyone except the self-checkout person. She was not very friendly. They had everything I needed. The floor associates were willing to help me ALOT.
by
  • Verified Purchase
  • Recommended
Great place to shop and I always find, with the employees help, what I am looking for and drive t...
Great place to shop and I always find, with the employees help, what I am looking for and drive to this store as needed.
by
  • Verified Purchase
  • Recommended
This used to be my "home" store but is now farther away than my current HD. My recent shopping tr...
This used to be my "home" store but is now farther away than my current HD. My recent shopping trip was to buy something that was out of stock available at the new store. This HD has very helpful and friendly staff. I have always gotten great help finding solutions to a problem or having products available for my projects.
by
  • Verified Purchase
  • Recommended
Paige Chapman went out of her way to help us out
Paige Chapman went out of her way to help us out
by
  • Verified Purchase
  • Recommended
Excellent Customer Service
Excellent Customer Service
by
  • Verified Purchase
  • Recommended
Helpful friendly staff.
Helpful friendly staff.
by
  • Verified Purchase
  • Recommended
I really like this home depot store as it is always hustling with activity...I always enjoy seein...
I really like this home depot store as it is always hustling with activity...I always enjoy seeing the selections of what I am looking for and always receive 'can I help you?' wherever I am in the store. It is so well organized and labeled on the isles and prices are posted well. Whoever plans the store layout does an awesome job.
by
  • Verified Purchase
  • Recommended
I called mid-day on Black Friday to see if a sale item still remained on their shelf or if it had...
I called mid-day on Black Friday to see if a sale item still remained on their shelf or if it had sold out, I was told to hold while the person checked... They had sold out....ahhh, well that's how it goes, early bird gets the worm... BUT WAIT!!!! within 20-30 min.s I received a call on my cell phone, it was the Home Depot employee who I had spoken to earlier, another employee had found the item on a random shelf and she was calling me back to ask if I still wanted it! SHAZAMMMM! YESSS! What a sweet surprise! I went over immediately to fetch it. They are amazing! I love my local store!
by
  • Verified Purchase
  • Recommended
Everyone in this store ROCKS!!!!!!!!!!!!
Everyone in this store ROCKS!!!!!!!!!!!!
by
  • Verified Purchase
  • Recommended
Exceptional customer service. I will drive across town just for the knowledgeable staff and great...
Exceptional customer service. I will drive across town just for the knowledgeable staff and great customer service.
by
  • Verified Purchase
  • Recommended
Excellent Customer Service in the Flooring Department. If you want the best, just ask for Jessica...
Excellent Customer Service in the Flooring Department. If you want the best, just ask for Jessica !!!
by
  • Verified Purchase
  • Recommended
We always have a great experience when we shop at this home Depot!
We always have a great experience when we shop at this home Depot!
by
  • Verified Purchase
  • Recommended
If you even are thinking remotely about appliances, Faith is your gal!! She is super knowledgeabl...
If you even are thinking remotely about appliances, Faith is your gal!! She is super knowledgeable and just over all a gentle and patient person, ecspecially with dealing with non-agreeing husbands and wives. She is fantastic!
by
  • Verified Purchase
  • Recommended
The store was clean and I always receive great help.
The store was clean and I always receive great help.
by
  • Verified Purchase
  • Recommended
I love coming In here to pick up my small project items. This sweet older man helped me shop the ...
I love coming In here to pick up my small project items. This sweet older man helped me shop the whole store from lighting to mouse traps. 5 Star to him for being so helpful and fun.
by
  • Verified Purchase
  • Recommended
Staff is very friendly and helpfull, under going some renovations and have dealt with really gre...
Staff is very friendly and helpfull, under going some renovations and have dealt with really great people. Donna, Marty, Gilbert, Jess, Gina and others are reason i drive to the other side of town despite having a competitor store next to my home.
by
  • Verified Purchase
  • Recommended
Maria was extremely professional, helpful & her enthusiasm was contagious!
Maria was extremely professional, helpful & her enthusiasm was contagious!
by
  • Verified Purchase
  • Recommended
A wonderful shopping experience! We got what we were looking for quickly and for a great price. T...
A wonderful shopping experience! We got what we were looking for quickly and for a great price. The salesperson was absolutely outstanding !!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 361 reviews

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