#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(949)460-2602

Tool & Truck Rental

(949)460-2608

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

23651 El Toro Road

Lake Forest, CA 92630

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 599 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (599)
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Showing 1-30 of 599 reviews
This store is always neat and clean. Best selection of products and prices are very good. Most of...
This store is always neat and clean. Best selection of products and prices are very good. Most of all there is always someone to help you with your needs
by
  • Verified Purchase
  • Recommended
Wonderful experience.
Wonderful experience.
by
  • Verified Purchase
  • Recommended
Great people and nice place to visit, always seems to have what i need and what I am looking for ...
Great people and nice place to visit, always seems to have what i need and what I am looking for at the time that I need it.
by
  • Verified Purchase
  • Recommended
Most of the time I have projects where I need to repurpose an item. Most of the staff at Home Dep...
Most of the time I have projects where I need to repurpose an item. Most of the staff at Home Depot aren't really helpful in that regard. They are all friendly and try their best to help (when they are available), but oftentimes I'm back at square one. I mostly pick up screws and other little items from here, and for those things Home Depot usually has better prices than Amazon. Matt in lumber knows his stuff (from a novice perspective). He was genuinely interested in my project and guided me through selecting lumber that was best suited for it. I'm lucky he was available to help me, otherwise I'd no doubt go home frustrated because I'd have to do a lot more research, and ask colleagues for advice.
by
  • Verified Purchase
  • Recommended
Thanks Kathy for making my experience wonderful, you were like a personal shopper - well done
Thanks Kathy for making my experience wonderful, you were like a personal shopper - well done
by
  • Verified Purchase
  • Recommended
Vanecia was very helpful and easy to talk to.
Vanecia was very helpful and easy to talk to.
by
  • Verified Purchase
  • Recommended
Hmmm...how about stay away! This is my depot,find another. Love the proximity,staff,maneuverable ...
Hmmm...how about stay away! This is my depot,find another. Love the proximity,staff,maneuverable parking lot,abundance of carts and help. Kinda like having my own warehouse without the rental costs and overhead,big win! Very rare they don't have my needs in stock,and prompt with locating and acquiring those few items. Yeah,I'm being spoiled to say "Stay Away! This one is mine!" hahaha. I just don't ever want them to leave or change.
by
  • Verified Purchase
  • Recommended
Always a pleasant experience very helpful lived in the area for 40 years and really depend on Hom...
Always a pleasant experience very helpful lived in the area for 40 years and really depend on Home Depot
by
  • Verified Purchase
  • Recommended
Great store - highly organized with tremendous amount of product. Nursery is my normally first st...
Great store - highly organized with tremendous amount of product. Nursery is my normally first stop and stock always in excellent condition. Store employees extremely helpful, polite, and cheerful - even tend to recognize you!!~
by
  • Verified Purchase
  • Recommended
Upper management is very knowledgeable. And the Store is ran great by Steve. Store shelves are al...
Upper management is very knowledgeable. And the Store is ran great by Steve. Store shelves are alway stocked and employees try to help customers.
by
  • Verified Purchase
  • Recommended
The associates at this store were very helpful. We are replacing the floors in our home and the ...
The associates at this store were very helpful. We are replacing the floors in our home and the associates explained the new Vinyl boards to us.
by
  • Verified Purchase
  • Recommended
GREAT PEOPLE AND CONVENIENT! NEVER HAD AN ISSUE
GREAT PEOPLE AND CONVENIENT! NEVER HAD AN ISSUE
by
  • Verified Purchase
  • Recommended
Great store.. Clean and well stocked. Staff friendly and provide great customer service.
Great store.. Clean and well stocked. Staff friendly and provide great customer service.
by
  • Verified Purchase
  • Recommended
ONE OF THE BETTER OPERATED & MAINTAINED STORES. GREAT STAFF!
ONE OF THE BETTER OPERATED & MAINTAINED STORES. GREAT STAFF!
by
  • Verified Purchase
  • Recommended
CONVENIENT AND EXCELLENT SERVICE
CONVENIENT AND EXCELLENT SERVICE
by
  • Verified Purchase
  • Recommended
I found the product I were looking for easily and the cashier was friendly and helpful
I found the product I were looking for easily and the cashier was friendly and helpful
by
  • Verified Purchase
  • Recommended
Friendly service from my cashier Alejandro.
Friendly service from my cashier Alejandro.
by
  • Verified Purchase
  • Recommended
I've shopped this location before and always happy with the experience. Your salespeople seem to ...
I've shopped this location before and always happy with the experience. Your salespeople seem to have more knowledge about their departments and if one doesn't have the answer they know how to get it. Other stores of this type don't seem to train their people. Typical with other stores: "Well let's see, we'll look here first, nope, not there, let's look somewhere else, etc.,etc." I can do that on my own, and probably faster.
by
  • Verified Purchase
  • Recommended
Restrooms were very clean, spacious store with a good many clerks staffing the floor. A wider sel...
Restrooms were very clean, spacious store with a good many clerks staffing the floor. A wider selection of materials, although I did get the last particular item on the shelf. The bags of vermiculite are too big, they should carry smaller amounts as they do of Perlite™.
by
  • Verified Purchase
  • Recommended
we went to two other stores before coming to the El Toro location. We were greeted with helpful ...
we went to two other stores before coming to the El Toro location. We were greeted with helpful employees. Shari Macdonald, went above and beyond our expectations and signed us up for a business pro account and credit card. Very helpful on the information we needed for our business tracking and benefits using this reward program. This location seems to have more stock available too. Shari, not only helped with opening up our account, she also helped with putting the toolbox onto the truck to see if it fit. Because of this experience, we will drive the extra 15 miles to this store for all our supplies we need. Thank you Shari Macdonald, keep up the great work and attitude. Glenn Michael Ras Maria Crilly Coast to Coast Sales and Service
by
  • Verified Purchase
  • Recommended
Thank you cashier Kathy!! Your patience and kindness shows you enjoy your job. I can't wait to en...
Thank you cashier Kathy!! Your patience and kindness shows you enjoy your job. I can't wait to enjoy my beautiful Amaryllis plants.
by
  • Verified Purchase
  • Recommended
the store is well staffed with willing helpers. parking lot is large and spread out with easy acc...
the store is well staffed with willing helpers. parking lot is large and spread out with easy access from several directions. location is central to other stores, eateries and freeway.
by
  • Verified Purchase
  • Recommended
Great service from Raymond Puzio on my recent dishwasher purchase.
Great service from Raymond Puzio on my recent dishwasher purchase.
by
  • Verified Purchase
  • Recommended
Terrible customer service. Do yourself a favor and shop somewhere else.
Terrible customer service. Do yourself a favor and shop somewhere else.
by
  • Verified Purchase
Kathy in customer service was extremely helpful and made our visit a very efficient trip. Thank y...
Kathy in customer service was extremely helpful and made our visit a very efficient trip. Thank you again!
by
  • Verified Purchase
  • Recommended
Lack of tradesmen to offer advice regarding "how-to's", Instead, store has an abundance of lower...
Lack of tradesmen to offer advice regarding "how-to's", Instead, store has an abundance of lower paid female associates with little to no experience in the trades. No help to be found at all in the tools department. Cashier slow and waiting on coin change from supervisor.
by
  • Verified Purchase
need to improve
need to improve
by
  • Verified Purchase
I am a local contractor and I have jobs all over the county. I prefer to go to El Toro Home Depot...
I am a local contractor and I have jobs all over the county. I prefer to go to El Toro Home Depot because they provide such good service and have a awesome friendly staff!!!!
by
  • Verified Purchase
  • Recommended
The lady who helped me on the self check out was very nice.
The lady who helped me on the self check out was very nice.
by
  • Verified Purchase
  • Recommended
Home Depot is my Friday night hangout! El Toro is my favorite location!
Home Depot is my Friday night hangout! El Toro is my favorite location!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 599 reviews

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