Reviews for Houston Hwy 290 #6525

The customer service is great.

Convenient and easy to park. I can usually get help if I ask for it. The self checkout helps tremendously.

The store was clean and the products were easy to find. The associate in the fastener dept was friendly and helpful.

Great customer service and accommodating employees!

The staff at this location was very helpful. I received tips on installation in the specific department I was shopping in. There were short lines at the register. And there was staff quickly available to help me load my car with the oversized purchase. They made my project so easy to do.

We love this store!! We are just home buyers, so I need to remember that when I go in! We went in to get a few top soil items, so I thought I would look at mailboxes while there. We had a guy from appliances show us where they were! But, no one in that row to help us! We went back outside and got our dirt!!! Figure I'll get a mailbox online!!!

I have only been to this store a couple of times. When other Home Depot stores are out of stock this store is not. I have not had any unpleasant issues happen while shopping at this store. If you plan on going to Home Depot this is a good one.

great customer service

This store is always clean and organized and the associates are customer service driven. It makes for a pleasant shopping experience when associates are knowledgeable, and patient, and most of all helpful!

The cashier was extra helpful for us ,Thanks Home Depot !!!

Best Store to shop for Home Products

I think its rude to have elderly customer to check themselves out when store is empty and lazy employees just standing around.

Was easy to find all that I was looking for

Home Depot is at the right place and the right time when I need the products they have on hand. I like that and the friendliness of those employed.

my truck keep getting broken into this store , not enough security in this store.

The store is close to my job and on the way home. It's always clean and I really get treated like I matter.

Great shopping experience. When my coworker told me about this store I actually passed it up had to go to the next street and come back. Really enjoyed my visit.

Upon arrival, I was able to get into the parking lot with not problem. Finding a parking spot was also a breeze. As I walked in there was a security guard at the front door. I went in but the product I was looking for was not in the same location as the last Home Depot that i visited. I asked the first team member that I encountered and he was able to let me know where the product was. I walked over and it was where he told me it would be and there was an abundance of it. #satisfiedcustomerathomedepot

The store was clean and easy to navigate around. Associates were extremely helpful and answered all my questions.

Clean,organized,friendly

CUSTOMER SERVICE IS EXCEPTIONAL AND THE STORE IS SO CLEAN AND ORGANIZED!

Great customer service!

Friendly people.

This is our local Home Depot. We do frequent the store and we always seem to be in the middle of a project. The staff is knowledgeable and friendly.

employees are always nice wish the store had a bigger electrical department

I needed help with patio blinds. I asked for help, and Shelley was appointed to help me she refused. It was kind of a silent refusal. Shelley walked up and was asked to help me and she looked at me wide eyed and took a deep breath. There was an awkward silence. The associate noticed the resistance and suggested Angelica, whom was actually helping a customer at the time, to help me. I then said,"To whom ever is willing to help me, I'll be in the section looking." I don't know why she didn't want to help me. I felt very disrespected at the least. Angelica swapped customers and helped me get going! Thanks for helping a Brother out!

This home depot is the best in the world. All of my experiences at this location has always been a great one.. THANKS HOME DEPOT FOR YOUR GREAT CUSTOMER SERVICE ESPECIALLY WITH ME BEEN A HARVEY FLOOD VICTIM .. I am a customer for life

The store has improved a ton. You can tell the difference. Employees, clean store, and well stocked. The 2 employess, Mark Stein--lumber and Rose, my cashier were both exceptional. They should be the model for all stores in your chain. They love their job, know their job, are professional and are supberb with customer service skills. They go the extra mile and can multitask. You would do well to keep them as they represent your brand very well indeed.

lots of staff, very helpful finding what I needed, got me in and out in a very timely manner. The store is always very organized and clean and safe with barricades and horns and spotters with the forklifts.

First, there are too many day laborers in the parking lot and I don't feel my vehicle is safe and I do not like getting accosted while entering and leaving the store .The bathroom looks and smells like a bad stadium bathroom during a concert . The lack of skilled employees that would have even a basic knowledge of the materials and their use is horrible . The lack of a person to check my items out was the last straw . I will not return to this store . Every effort will be made to source my materials from other companies .