#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)329-0404
Tool & Truck Rental(713)329-0410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
14085 Northwest Fwy
Houston, TX 77040
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 334 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (334)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 334 reviews
This store has the best customer service experience of all the home depots that I have shopped. G...
This store has the best customer service experience of all the home depots that I have shopped. Great and friendly cashiers. The store is always clean and neat in appearance. Great employees providing quality customer service.
by
  • Verified Purchase
  • Recommended
sad they were out of stock of some plumbing supplies but all in all. I like Home Depot
sad they were out of stock of some plumbing supplies but all in all. I like Home Depot
by
  • Verified Purchase
  • Recommended
I LOVE THEY HAVE EVERYTHING IN STOCK! ALL THE TIME AND FRIENDLY PEOPLE WHO WORK.
I LOVE THEY HAVE EVERYTHING IN STOCK! ALL THE TIME AND FRIENDLY PEOPLE WHO WORK.
by
  • Verified Purchase
  • Recommended
Great store always stocked with everything I need.
Great store always stocked with everything I need.
by
  • Verified Purchase
  • Recommended
this store is always clean, the employees are very helpful, especially Ms Joyce in the plant depa...
this store is always clean, the employees are very helpful, especially Ms Joyce in the plant department I told her that my yard is very dry with lots of sun and she helped me. also the men in the lumber department. You guys do a great job. thank you Ann
by
  • Verified Purchase
  • Recommended
The store associates were very knowledgeable, made sure that the correct product selection was ma...
The store associates were very knowledgeable, made sure that the correct product selection was made.
by
  • Verified Purchase
  • Recommended
very helpful with the appliances we bought there. and our sales guy chris help throughout>
very helpful with the appliances we bought there. and our sales guy chris help throughout>
by
  • Verified Purchase
  • Recommended
I ordered 25 bags of mulch due to the great sale Home Depot had going on. However, I do not own ...
I ordered 25 bags of mulch due to the great sale Home Depot had going on. However, I do not own a truck, so when I went to pick it up, only 10 bags would fit into my small car. The service desk attendances were very friendly and we all laughed about my purchase. I just could not pass up the prices, even though I could not get it all home at one time, and I did not even know how I would get it out of my car! The guys who packed my car were nice even though they probably wanted to laugh because I ordered so much and could only get less that half of the bags in the car. They were attentive to my needs to make sure none of the bags had holes in them so my car would stay clean. They also made sure I went back to the service desk to update them on how many I had left to pick up at a later date. The workers at the service desk assured me my other mulch bags would be there whenever I came back to get them. Needless to say I did get the heavy bags out of the car and will go back to get the others. Very soar arms and legs today. LOL Appreciate all the help and service from all the associates!
by
  • Verified Purchase
  • Recommended
None right now
None right now
by
  • Verified Purchase
  • Recommended
Thanks Mario and Claire for being a great host
Thanks Mario and Claire for being a great host
by
  • Verified Purchase
  • Recommended
Clean
Clean
by
  • Verified Purchase
  • Recommended
strong customer service from sallie in appliances. helpful and knowledgeable.
strong customer service from sallie in appliances. helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
GISSELLE'S EXCELLENT SERVICE AND WHITNEY'S GREAT ATTITUDE KEEP UP THE GREAT WORK. LOVE THIS STORE
GISSELLE'S EXCELLENT SERVICE AND WHITNEY'S GREAT ATTITUDE KEEP UP THE GREAT WORK. LOVE THIS STORE
by
  • Verified Purchase
  • Recommended
Gisselle went out of her way to give me the best service. so nice and kind.
Gisselle went out of her way to give me the best service. so nice and kind.
by
  • Verified Purchase
  • Recommended
My last visit t Home Depot was very good. I was able to talk with someone to help me with ideas ...
My last visit t Home Depot was very good. I was able to talk with someone to help me with ideas on my project.
by
  • Verified Purchase
  • Recommended
having one of the hardest times in a long time. Your associate Gisselle helped me out where other...
having one of the hardest times in a long time. Your associate Gisselle helped me out where others wouldn't. Having no heat in my home caused me to use over $40 in change to make up the difference in cash. Without a frown or attitude, she instantly started counting (by hand) my change as I pilled it out of my change jar. I wasn't made to feel like a bother or some low class citizen. She treated me with respect and made the experience painless. I am grateful that she was the person who helped me. She did an awesome job and allowed me to provide heat for my family. So Greatly Appreciated!
by
  • Verified Purchase
  • Recommended
Building supplies people are really helpful - they help you cut things load heavy sheets into the...
Building supplies people are really helpful - they help you cut things load heavy sheets into the car.
by
  • Verified Purchase
  • Recommended
Friendly environment and clean
Friendly environment and clean
by
  • Verified Purchase
  • Recommended
The store is always clean the service desk ladies are amazing never had a problem picking up my o...
The store is always clean the service desk ladies are amazing never had a problem picking up my orders ..real friendly
by
  • Verified Purchase
  • Recommended
We just purchased an LG Kitchen Appliance Combo and were very satisfied with the assistance and h...
We just purchased an LG Kitchen Appliance Combo and were very satisfied with the assistance and help we received during our purchase. The Manager over Appliances was very friendly and helped us make the right decisions for our kitchen needs. Thank you Francesca!
by
  • Verified Purchase
  • Recommended
Their customer service, paired with the massive variety of products and the employees' knowledge ...
Their customer service, paired with the massive variety of products and the employees' knowledge thereof, makes them super awesome. I'm always happy to shop at Home Depot.
by
  • Verified Purchase
  • Recommended
They are very prompt, professional, and courteous every time I shop here. I have no complaints at...
They are very prompt, professional, and courteous every time I shop here. I have no complaints at all.
by
  • Verified Purchase
  • Recommended
Great customer service, easy to navigate around store and find products that I needed, and overal...
Great customer service, easy to navigate around store and find products that I needed, and overall a great, clean and friendly environment that makes your shopping experience more enjoyable.
by
  • Verified Purchase
  • Recommended
The employees were friendly and helpful, and they worked with us. I would shop at this locatio...
The employees were friendly and helpful, and they worked with us. I would shop at this location again.
by
  • Verified Purchase
  • Recommended
STORE SERVICES AND CUSTOMER SATISFACTION IS GREAT . MY PERSONAL OPINION HOME DEPOT NEEDS TO REMO...
STORE SERVICES AND CUSTOMER SATISFACTION IS GREAT . MY PERSONAL OPINION HOME DEPOT NEEDS TO REMOVE ALL PEOPLE THAT GO THROUGH THE PARKING LOT ASKING FOR WORK A DAY AND ASKING FOR MONEY, THESE PEOPLE ARE VERY AGGRESSIVE AND DANGEROUS TO HOME DEPOT CUSTOMERS , ALSO THIS PENDING TO SEE THAT CAN BE STOLEN , OF THE VEHICLES IN THE PARKING. I UNDERSTAND THAT HOME DEPOT HAS KNOWLEDGE OF THIS
by
  • Verified Purchase
  • Recommended
1 found this review helpful
GREAT STORE , GREAT PERSONAL
GREAT STORE , GREAT PERSONAL
by
  • Verified Purchase
  • Recommended
GISSELLE DID A GREAT JOB WITH MY TUFF SHED! GO TO HER!
GISSELLE DID A GREAT JOB WITH MY TUFF SHED! GO TO HER!
by
  • Verified Purchase
  • Recommended
Any company that allows pets, is a great company in my book.
Any company that allows pets, is a great company in my book.
by
  • Verified Purchase
  • Recommended
Employee
Home Depot 290 employees are exceptional compared to other improvement stores I've been too. One employee stood out, Khalan, a cashier that went above and beyond to help me, thank you so much
by
    Home depot
    I like this store because it is open before 7a.m. Everything is easy to find.
    by
      Showing 1-30 of 334 reviews

      Nearby Stores

      Find Another Store

      8400 Katy Freeway

      Houston, TX 77024

      5.15 mi

      Tool & Truck Rental

      (713)935-4008

      Pro Service Desk

      (713)935-4002

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm

      1100 Lumpkin Rd

      Houston, TX 77043

      5.18 mi

      Pro Service Desk

      (713)932-2400

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm

      12727 Fm 1960 West

      Houston, TX 77065

      6.66 mi

      Tool & Truck Rental

      (281)517-4408

      Pro Service Desk

      (281)517-4402

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm